Grass Reviews 336

TrustScore 3.5 out of 5

3.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many consumers appreciate the support team, describing them as helpful and responsive in resolving issues. People also find the app easy to install and note that it runs smoothly in the background, making it a convenient way to earn side income by sharing unused internet bandwidth. However, some people were dissatisfied with the app's functionality, reporting that it frequently stops working or causes other programs to malfunction. There are also concerns about the lack of technical support for some users and issues with wallet connections. Additionally, some customers expressed disappointment regarding the app's performance and questioned its overall value.

What people talk about most

Application

Reviewers highlight ambiguous aspects of the app. Many customers praise the app, describing it as amazing,... See more

User experience

Reviewers mention ambiguous feedback about user experience. Some customers report a great experience, finding... See more

Staff

Clients share positive opinions on staff. Many reviewers praise the team for their continuous improvement and... See more

Technology

Users describe ambiguous interactions with technology. Many reviewers praise the innovative aspects, such as... See more

Customer service

Customers had ambiguous experiences with customer service. Some reviewers praised the extremely attentive and... See more

Based on these reviews

Rated 5 out of 5 stars

Get Grass is the only company true to their word. Sharing unused internet did really pay off for the first airdrop, and with constant development and expanding the network feels like swapping unused... See more

Company replied

Rated 5 out of 5 stars

I have been part of Grass for over a year, It is a really great way to earn some side income all from unused internet bandwidth. I don't have to do any work, i just forget about it. I know grass is sa... See more

Company replied

Rated 5 out of 5 stars

I have been with grass for almost a year now. Never seen a vibrant community which is very prompt and answers every query at clear sight. We are all early to grass, so naturally the app/node might not... See more

Company replied

Rated 5 out of 5 stars

This is undoubtedly the best Passive Income DePIN you'd come across. You don't need to claim any faucets, make any transactions or spend any money to accumulate points. The app simply does everyth... See more

Company replied


Company details

  1. Software Company

Written by the company

Grass is a network sharing application that enables users to sell their unused internet.


Contact info

3.4

Average

TrustScore 3.5 out of 5

336 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 95% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Simply using people on what now seem…

Simply using people on what now seem fake promises. Anything which continues to promise users cash for their participation for over 16 months is taking the mick. It's clear they are getting what they want through false promises of cash rewards which never turn up. Read the reddit forums before signing up would be my advice. Loads of people feeling used and scammed.

The comapny I'm sure, will be fine. The people who helped build it, side lined.

Edit for the response from Grass:
I'd love to get paid. That's the issue. You aren't paying anyone, won't state when the stage will end (it's been nearly TWO years), and won't state the value of the points that people are building up are. Has SCAM all over it.

3 March 2026
Unprompted review
Grass logo

Reply from Grass

Hey GD. Just want to clear some things up if thats cool. The Grass Foundation rewards users at the end of the stage, which is a significant developmental phase of the Grass network. These periods of development take time (building something that has never been done before takes time) and you are helping this early development by running the Grass app on your device. Users were already rewarded at the end of stage 1 (about $300m in value to just over 2m users) and will also get rewarded when stage 2 comes to an end. As a part of signing up for Grass all you need to do is run the Grass app on your device as you use it and thats about it. Grass runs silently in the background of your mobile device as well as your desktop device while you go about your day as normal so theres not much of a time commitment involved. Ideally if you are participating in Grass you're providing some of an unused resource that you are already paying for, so you might as well get paid a little bit to rent some of that out.

Hope that helps Clear some things up!

Derek- Grass team🌱

Rated 1 out of 5 stars

Epoch 15 but still stage 2

Epoch 15 but still stage 2. It looks suspicious. I wonder when stage 3 starts? Maybe this is just another scam.They use our resources for free, there is no payment in sight.

3 January 2026
Unprompted review
Grass logo

Reply from Grass

Hey Aleksandar. I totally understand the frustration here with Stage 2 taking some time to progress. As the network scales, Grass is preparing the next iteration of its reward program. Airdrop 2 will be structured to better align incentives with long-term network contribution, with distribution taking place directly through a new native wallet available through the Grass dashboard. The foundation is actively developing this framework, and full details regarding eligibility will be released once the account abstraction based wallet infrastructure is live in the first half of 2026.

In regards to your resources being used, many of us have bandwidth that we pay for and don't use all of. You may or may not know this but companies have been using your excess bandwidth for the last 20 years without your knowledge and not paying you anything for it. Grass gives you some of that control back and you get compensated for it when the stage ends. Since you are already paying for those resources and dont use all of them, you might as well knowingly rent some of that out!

Hope that makes sense Aleksandar!
All the best,

Derek- Grass team🌱

Rated 1 out of 5 stars

Two years and no rewards

Two years and no rewards. One airdrop last year and i missed that because my wallet wasn't set up aparently. No communication or explanation of what is going on.

30 November 2025
Unprompted review
Grass logo

Reply from Grass

Hey Andy, I totally understand! I do appreciate your early participation in supporting the Grass network for stage 1 and stage 2. Id be curious to know how you are staying informed about whats going on with Grass wether thats in the community discord, the Grass X page or the Grass website. The Grass Foundation recently had a token holder/network participant call on November 24th which provided updates on where things are at! I would highly recommend checking that out. Also in regards to your stage 1 rewards, the Grass Foundation will provide more information about that as stage 2 comes to an end!

Appreciate the feedback Andy,
Derek, Grass team🌱

Rated 4 out of 5 stars

Hello Grass team I have mine about 200k…

Hello Grass team I have mine about 200k grass coins. So how do I exchange from my coins or what is the market rate for the stage 2. How much should I be expecting for 1 Grass=$?
I am new to this and just started. Just curious 🤔.
Thanks.

10 November 2025
Unprompted review
Grass logo

Reply from Grass

Hey! All good questions. Grass points track how you contribute to the Grass Network and are used to calculate the rewards you earn for those contributions. Grass Points are divided into two types that capture both the availability and usage of your bandwidth. When it comes to rewards, you'll be rewarded at the end of the current stage as Grass completes its roadmap for capturing the web. There actually isn't a direct conversion for points to tokens so you'll have to wait until the stage concludes to see what your allocation will be!

I think that curiosity will serve you well by joining the Grass community discord! Tons of users in there (470k+) all talking about Grass and sharing their experiences and discussing all things Grass :)

---->https://discord.gg/getgrass

Thank you for the feedback!
Derek, Grass team🌱

Rated 4 out of 5 stars

Grass airdrop is first of it's kind

Grass airdrop is first of it's kind, and the best as far as I am concern. But problem is abaut this stage 2 , most of us are exosted financially, from frequent purchased of data for internet. We have waited for too long. I hope we will not see an epoch 14.

30 September 2025
Unprompted review
Grass logo

Reply from Grass

Hey Obadiah, appreciate the kind words. The cool thing about Grass is that it takes advantage of the bandwidth you aren't using, so theres no need to worry about additional expenses for Internet. I typically run it when I'm doing work on my MacBook and then when Im traveling It runs in the background of my android device when I'm on cellular (great to earn on the go). Anyway, thanks for the great feedback Obadiah!

All the best,
Derek, Grass team🌱

Rated 1 out of 5 stars

scam for sur

30 October 2025
Unprompted review
Grass logo

Reply from Grass

Hey Dierlick. In case you weren't aware, Grass rewarded over 2 million users for participating in stage 1 equally a value of $300m in the form of 100m Grass tokens (for just running an app in the background while using their device). Grass rewards users at the end of stages, which are major development phases of the Grass Network focused on democratizing public web data accessibility. Each Stage advances through network achievements rather than defined timeframes, containing many Epochs that progress from building core infrastructure to implementing comprehensive web crawling capabilities.

We all pay for bandwidth and we don't use all of it so you might as well rent some of it out and get paid for it. The best part is, Grass runs silently in the background while you use your device like normal, so theres really not much you have to think about! I actually forget its running most of time and only get reminded when I see the cool green Grass logo on my toolbar letting me know it's connected.

Anyway, Id love to invite you to the Grass community discord so you can get connected with some awesome folks and maybe learn a little bit about Grass at the same time!

https://discord.gg/getgrass

Thanks Dierick
Derek, Grass team🌱

Rated 2 out of 5 stars

limited Features

first off it wants me to connect a wallet why simply... Can't I just put in a wallet address and select which network.like Ethereum Solana etc feels very data intrusive there's no option. Also, my VPS shows up in Canada running around 1.3gbs speeds upload and download average.... How comes there's no option to set up with vPs? Also, is there any actual liquidity in your coin?

19 October 2025
Unprompted review
Grass logo

Reply from Grass

Hey Robert,

Wallet connection is important to you can be rewarded! Grass runs on the Solana blockchain so you'll need to make sure you use a Solana based wallet like Phantom, Solflare, etc. Connecting a wallet doesn't require any of your information and it's totally anonymous so theres no intrusive aspect. In terms of VPS, Grass requires a residential connection so VPS would not be compatible. Lastly, you'll want to check out the various exchanges that $GRASS is listed on to check out all the details regarding that!

All the best,
Derek, Grass team 🌱

Rated 5 out of 5 stars

Good Project

Their customer service is great, they have UI friendly and very easy to navigate

13 October 2025
Unprompted review
Grass logo

Reply from Grass

Appreciate it Wil! I too love a clean and friendly interface! Thanks for the feedback :)

Derek, Grass team🌱

Rated 5 out of 5 stars

It’s great and very responsive to the…

It’s great and very responsive to the issue I was having — it fixed it right away.

7 October 2025
Unprompted review
Grass logo

Reply from Grass

Hey Richard, really happy you've had a great experience with the Grass app. Sounds like our support team gotcha up and running in no time! Not sure if you're aware but if you have an Android device and aren't running Grass on it, ya should! It earns 3x points and lets you rent out some of your cellular bandwidth while you're on the go! You can download it from the Google Play store! If you're already running it, you're awesome 🌱👏

Thanks for the feedback Richard!
Derek, Grass team🌱

Rated 5 out of 5 stars

GRASS has always been community driven!

I have been with grass for almost a year now. Never seen a vibrant community which is very prompt and answers every query at clear sight. We are all early to grass, so naturally the app/node might not work well in between but 90% of time it has worked very well and the team has been improving on it tirelessly. I had such a great experience. We are earning rewards just by providing our unused bandwidth which was unknowingly taken away from us by big corporations without us, even knowing about it.

17 December 2024
Unprompted review
Grass logo

Reply from Grass

Spot on Friendly; I totally agree with everything ya said! Im assuming you're referring to the discord community which is made up of over 450k members from all over the globe. Its always super active no matter what time of day and theres always someone from there support team there (along with a bunch of other people) to answer any/all questions. Grass is one of those no-brainer type of things because it just makes sense....get paid for providing your unused bandwidth and help take back control of the internet!

Love the feedback Friendly!
Derek, Grass team🌱

Rated 1 out of 5 stars

app.grass.io

app.grass.io

Windows App - Virus

4 October 2025
Unprompted review
Grass logo

Reply from Grass

Hey Ryan. Definitely not a virus I promise! Weird that you're getting a pop-up like that and I'd be curious to know more about the setup on your PC. Millions of users use the Grass app on windows devices and I can assure you it safe to download on your device. Grass is a member of the Anti-Malware Testing Standards Organization (AMTSO) and works with independent security auditors, like AppEsteem, to monitor risks and uphold high protection standards (so yeah, totally safe to download).

I think it'd be a good idea to open ticket on the Grass website so we can get some more info to properly find the cause! In the meantime you're totally good to download the app and start earning some Grass!

Get support --> https://app.grass.io/dashboard

Thanks Ryan!
Derek, Grass team🌱

Rated 5 out of 5 stars

very responsive

3 October 2025
Unprompted review
Grass logo

Reply from Grass

Appreciate the great feedback! Glad our support team could get to ya super quick and get you up and running again. If you haven't already, I would join the Grass discord to get connected to the awesome community that makes up over 450k members from all over the world! Its always active and theres always chatter about all thing Grass🌱

Discord ----> https://discord.gg/getgrass

All the best!
Derek, Grass team🌱

Rated 5 out of 5 stars

i got stack in wallet connection

i got stack in wallet connection, but the chat untie my knot and wonderful help from assistant my problem was solved simply

1 October 2025
Unprompted review
Grass logo

Reply from Grass

Hey Samwel, sounds like you had a great experience with our Grass support team! Always a fan of a simple solve so you can continue to touch Grass 🌱

All the best,
Derek, Grass team🌱

Rated 5 out of 5 stars

I experienced a downtime for about…

I experienced a downtime for about 24hours and Mist was very very patient and helpful in helping me resolve all of my issues.

25 September 2025
Unprompted review
Grass logo

Reply from Grass

Hey Oluwatobi! Really appreciate the review and stoked you got up an running again. Sometimes troubleshooting isn't the most fun thing especially when it can take some time to get a fix so thank your patience as well. Our team members love getting feedback like this and I will pass it along to Mist! Keep touching Grass!

Derek, Grass team🌱

Rated 1 out of 5 stars

Goodbye Grass

Why I am removing this app from my desktop and mobile? Not merely because Grass failed to honor the promised 25,000 reward points for registering. Mainly because points are awarded and then rescinded, so your balance barely rises. And because it is extremely difficult to reach Grass to get any answers.

15 September 2025
Unprompted review
Grass logo

Reply from Grass

Hey Irwin. The referral program rewards referrals with 5000 points after reaching 100 hours of connected uptime, not 25k (registering alone does not provide any points). In regards to your other concern, Grass doesn't rescind earnings. Every day at 00:00 UTC theres a daily calculation process that occurs (which happens to everyone at the same time) which puts the dashboard into the next day. When this happens it looks like your points from the previous day vanish but they're actually being stored in your total epoch points but it can take 12-24hrs for those points to show up again.

In case you didn't know, if you head to your dashboard and look on the bottom right you can see a green chat bubble. That chat bubble will get you connected to our live Grass support team and can sort out whatever technical issue you may be facing. Sometimes our live agents are busy so I always recommend hanging out with our Grass community in discord (about 500k members) to talk about anything Grass and see what other Grassers are saying!

I appreciate the review Irwin and hope I could provide a little bit of insight for you so you can keep touching Grass.

If you want to join the discord you can here --> https://discord.gg/getgrass

All the best!
Derek, Grass team🌱

Rated 5 out of 5 stars

Grass is great and very trustworthy

Grass is great and very trustworthy. They have kept their word.

8 September 2025
Unprompted review
Grass logo

Reply from Grass

Hey Zachary thanks for the positive feedback! Trust is super important for the growth of the Grass network because without folks like you, it would be pretty impossible create a user owned knowledge graph of the entire web! Grass is super easy to use (actually only takes 3 clicks to setup), has plenty of really helpful resources to help even the toughest skeptics, and has a great community to share your Grass experience with! Thanks again for the kind words Zachary!

Derek, Grass team🌱

Rated 5 out of 5 stars

Good app

Good app, WWSC is a great help!

1 September 2025
Unprompted review
Grass logo

Reply from Grass

Could't agree more Mike! Running Grass on your desktop device while you use it is really easy and I often times forget I'm running it! The best thing about Grass on Android is that you can earn on the go by using your cellular network so you can always touch Grass no matter where you are. I'm really stoked you had a great experience with our Grass support team and I'm definitely going to pass along the feedback to them!

Appreciate the kind words Mike,
Derek, Grass team🌱

Rated 4 out of 5 stars

It was nice

It was nice, i had the problem fixed

5 September 2025
Unprompted review
Grass logo

Reply from Grass

Well I love the short and sweet review Itz. I'm assuming you're referring to our awesome Grass support team that got ya back up and running! As Grass makes its way through its second stage of development, issues are less common but still happen and thats why we have our awesome support team available on the dashboard. Glad you had a great experience Itz!

Fellow Grasser,
Derek, Grass team🌱

Rated 5 out of 5 stars

WWSC helped me trouble shoot and get…

WWSC helped me trouble shoot and get everything set up. Amazing app with extremely attentive customer service.

4 September 2025
Unprompted review
Grass logo

Reply from Grass

Hey Haider, you definitely got one of the best when it comes to support! Grass support is super easy to work with and always available (except weekends so we can touch Grass) to help if you got some unexpected issue goin' on. The great thing about the Grass app is that its just runs in the background while you use your device like normal. Im personally using it on my MacBook and it's super easy to see if it's connected with the bright green grass logo on my menu bar at the top. Again, really glad you got great support from our team and will be passing along that good feedback to them🌱

All the best Haider,
Derek, Grass team🌱

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look