David Basterfield has a lot of experience, and it shows in his teaching methods. Because of that, the sessions were well-structured and effective. I was able to understand the material and actually... See more
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Get Licensed is the UK's most-reviewed SIA training provider, rated 4.8 out of 5 from over 33,000 verified Trustpilot reviews. Since 2007, we've helped more than 450,000 people get trained, licensed, and working in the security industry. We run SIA courses at 85+ training centres across the UK, including London, Manchester, Birmingham, Leeds, Edinburgh, and Cardiff, covering Door Supervisor, Security Guard, CCTV Operator, and Close Protection qualifications. Our learners achieve a 95% first-time pass rate. That's not an accident. Our instructors are consistently the most praised part of the Get Licensed experience: real industry professionals who are rated five stars by name, review after review, for making training practical, clear, and genuinely engaging. Every course comes with free eLearning materials and mock exams to help you prepare before you arrive. Our Training Guarantee means free unlimited exam retakes, a price match promise, and a full refund if your course doesn't meet SIA compliance standards. After training, our GuardPass app connects you directly with security employers hiring across the UK, so you're not just licensed, you're working.
Written by the company

North Studios, The Ridgeway, Millbrook Park, NW7 1RP, LONDON, United Kingdom

Replied to 93% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I had my refresher course in Woodgreen on April 13th -14th my trainer was Christopher Ioannou and Franncis.
Christopher Ioannou had made the experience enjoyable and informative.
He was very patience and very helpful.
I would 100% recomend him as well Francis.
Aaron Graham was my instructor. He was very knowledgeable about the industry and kept the class standards high. Provided excellent clarity on both the theory and the practical sides of the course. He clearly knows his stuff very well.
The instructor is very knowledgeable very smart and easy approach I've been in the security Industry for over thirty years I learnt a lot from her. She's an asset to the industry.
Hi I had a great 2 security trainers very helpful and professional alan bayford and brahim komare I did Learn a lot of things regarding all steps of security industry Thank you
I have attnded a Door supervisor course and the trainer's name is Alan Bayford who has demonstrated great skills and knowledge in the subject. The instructor Brahima Konare has an expertise in this field.Get licensed have fantastic trainers. I
The trainer was very engaging and supportive and really recommended her for promotion zowie Jenning
I went to Get Licensed for my Door Supervisor SIA qualification and was really impressed both with the course materials (handbooks, videos, slides, and extensive e-learning resources) and the exceptional teaching from Alan and Brahima. Alan has a wealth of experience, knowledge, and stories and really brought the materials to life. I feel confident in my ability to perform effectively as a security officer following this course, to find employment, and to stay safe on the job. Genuinely well worth the money.
The course was very productive and effective. Alan Bayford and Brahima Konare were great course instuctors.
Alan Bayford was an excellent instructor. 110% I would recommend this course if anyone’s looking to get into security.
Alan and Brahima gave me great assistance throughout the course. i really enjoyed their teaching.
Zowie Jennings was an absolutely amazing teacher who made a lasting impact on everyone lucky enough to be in her class. Her passion for teaching was evident in everything she did, and she had a rare gift for making every student feel seen, supported, and inspired.
Amy Tarling was equally incredible — so helpful, dedicated, and always willing to go above and beyond. She had a wonderful ability to bring out the best in people and make learning something to genuinely look forward to.
Both Zowie and Amy are the kind of teachers who don't just teach a subject — they shape the people their students become. Truly amazing, and anyone who learned from them is better for it.
Alan bay ford and brahima konare amazing teachers helped me every step of the way
The experience I had with get licensed with Zowie and Amy exceeded my expectations Zowie got me out of my comfort zone and taught me a lot as she was very patient and understanding and made feel welcomed and comfortable
Great class instructor, patience of a saint at times and very clear communication. Great class and all-round enjoyable experience. Unfortunately the internet from hotel wasnt the best this week and signal wasnt the best but apps for class run smoothly and wrll layed out.
INSTRUCTOR - ZOWIE JENNINGS
2ND INSTRUCTOR - AMY TARLING
I recently completed the door supervisor practical and my instructor is zowie jennings she is amazing and she has an incredible ability to break down complex concepts into something understanding and she never rushed through topics and made sure everyone keeping up before moving forward.
and Another instructor her name is amy tarling and I did stairs with her and she was excellent
At first, I was very afraid of failing, but thanks to the teacher, I learned a lot from her. She was very good to all of us, and thanks to her, I learned many things. She made many things easier for me, encouraged me, and told me that I would succeed. I am truly very grateful to her.
The experience I had with get licensed with Amy and Zowie exceeded my expectations Zowie helped me tremendously when I doubted myself the most time and time again she helped which made me overcome my worries. Amy assisted me when I was rushing things at first and reassured to take my time which helped me a lot.
Zowie was very great at teaching and making sure we understood the topics she was teaching and that was very helpful for the practical assessment. I would definitely recommend Get licensed their teachers Zowie and Amy are great. Overall I am glad I chose to get wonderful experience with Get licensed.
I had the most amazing experience my teacher Zowie was so helpful I couldn’t ask for a better trainer
I think Zowie was amazing she was like a mother I really learned a lot and Amy was brilliant the both was really helpful and they explained everything it’s sad the course has ended now but now we can start out next step in life thank you to Zowie and Amy you guys was brilliant and using the smart class apps where really helpful
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.