I have been a casual customer for many years whether buying gifts for my family or myself. For many years I have collected Rocks & Fossils and my husband has bought me various gemstone pendants when... See more
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This was a re-order of the fantastic Visage makeup product, Stayset Colour Correcting Loose Powder, which I have used for many years since it launched. I'm not big into makeup so use it on bare skin,... See more
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It's not just one thing Gemporia do well. It's many things. To be honest, you get that one on one service, they go far beyond most places to answer queries, from the authentication of the gemstones, t... See more
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The order was processed quickly and despatched the next day. Tracking enabled us to anticipate its delivery here in Spain via the local Correos. The item was a beautiful Aqua Jadeite Bangle, supplied... See more
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Company details
About GEMPORIA
Written by the company
About Us
Welcome to Gemporia, where exquisite gemstones and fine jewellery come to life! Thank you for joining our community.
Gemporia was bornin 2004 from a passion for authentic beauty. Using responsible sourcing and ethical practices, we curate exceptional gemstone jewellery to captivate the senses and showcase nature’s finest treasures. But overall, our key mission is to bring joy and inspiration through the artistry of gemstones and Mother Nature.
As an employee-owned company, we place our people and planet before profit. So, whether you’re a new or seasoned collector, our commitment to authentic beauty provides a unique shopping experience for everyone.
Our Mission
In the beginning, there were gemstones, and these gemstones became our family’s world...
At Gemporia, we believe that beautiful and authentic jewellery shouldn’t cost the Earth, nor should it be mass-produced. We are passionate about jewellery, leaving a legacy, both for those who wear it and those who help to make it, and we only use genuine gemstones and precious metals finished to the finest quality.
Our customers and providers lie at the heart of our business, so we never compromise on quality or cost. We pride ourselves in storytelling and revealing all the beautiful secrets of Mother Nature’s miracles. From the person who mines the gem to the person who wears the piece, we aim to bring everybody closer together.
Welcome to Gemporia, where exquisite gemstones and fine jewellery come to life! Thank you for joining our community.
Gemporia was bornin 2004 from a passion for authentic beauty. Using responsible sourcing and ethical practices, we curate exceptional gemstone jewellery to captivate the senses and showcase nature’s finest treasures. But overall, our key mission is to bring joy and inspiration through the artistry of gemstones and Mother Nature.
As an employee-owned company, we place our people and planet before profit. So, whether you’re a new or seasoned collector, our commitment to authentic beauty provides a unique shopping experience for everyone.
Our Mission
In the beginning, there were gemstones, and these gemstones became our family’s world...
At Gemporia, we believe that beautiful and authentic jewellery shouldn’t cost the Earth, nor should it be mass-produced. We are passionate about jewellery, leaving a legacy, both for those who wear it and those who help to make it, and we only use genuine gemstones and precious metals finished to the finest quality.
Our customers and providers lie at the heart of our business, so we never compromise on quality or cost. We pride ourselves in storytelling and revealing all the beautiful secrets of Mother Nature’s miracles. From the person who mines the gem to the person who wears the piece, we aim to bring everybody closer together.
Contact info
United Kingdom
- www.gemporia.com
4.6
Excellent
20K reviews
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Very good thanx and refunds quickly.
15 July 2026
Reply from GEMPORIA
Hi Deby,
Thank you for your review.
We're so pleased to hear that you've had a positive experience with us and that any refunds you've needed have been processed quickly. Providing excellent service is very important to us, and we're delighted this has been reflected in your experience.
We truly appreciate your support, and if there's ever anything we can assist you with, please don't hesitate to contact us on 0800 330 8000.
Kind regards,
Gemporia
Online purchase
I normally purchase online. It is easy and efficient and so far haven't had any problems
8 July 2026
Reply from GEMPORIA
Hi Renee,
Thank you for your review.
We're so pleased to hear that you find shopping with us online easy and efficient, and that you've had a trouble-free experience so far. It's wonderful to know that our website and service are meeting your expectations.
We truly appreciate your support and hope you continue to enjoy shopping with us. If there's ever anything we can assist you with, please don't hesitate to contact us on 0800 330 8000.
Kind regards,
Gemporia
so far i a happy with the postage…
so far i a happy with the postage system. some of the gemstone pieces i have purchased have been a bit hit and miss with the quality.
8 July 2026
Reply from GEMPORIA
Hi,
Thank you for your review.
We're pleased to hear that you're happy with our postage service. However, we're sorry to learn that the quality of some of the gemstone pieces you've received hasn't always met your expectations. As our gemstones are natural, each one is unique and can vary in appearance, but we understand how disappointing it can be when a piece doesn't live up to what you were expecting.
Your feedback is very important to us, and we'll be sure to share your comments with our team. Please remember that if you're ever unhappy with an item, you can return it within 30 days for a full refund.
We're sorry for any disappointment caused, and if there's anything we can assist you with, please don't hesitate to contact us on 0800 330 8000.
Kind regards,
Gemporia
Love Gemporia excellent service and…
Love Gemporia excellent service and excellent after sales. I've been with Gemporia for many years and I praise all the staff. There is times when I don't like some items and return them. Gemporia are very happy to help and refunds are quick and efficient. Gemporia is a great company and jewellery most of the time is excellent. Thank you all. 😊
8 July 2026
Reply from GEMPORIA
Hi Anne,
Thank you for your wonderful review.
We're delighted to hear that you've been shopping with us for many years and that you've consistently received excellent service, both before and after your purchase. It's also great to know that when you've needed to make a return, the process has been quick and straightforward.
Your kind words about our team and jewellery mean so much to us, and we'll be sure to pass your lovely feedback on. Thank you for your continued loyalty and support.
If there's ever anything we can assist you with, please don't hesitate to contact us on 0800 330 8000.
Kind regards,
Gemporia
Ocean Reed defuser and candle
Always very good service. I am very happy with my purchase.
14 July 2026
Reply from GEMPORIA
Hi Miriam,
Thank you for your review.
We're so pleased to hear that you're happy with both the service you've received and your purchase. Your kind feedback means a lot to us, and we truly appreciate your support.
We hope you continue to enjoy your jewellery, and if there's ever anything we can assist you with, please don't hesitate to contact us on 0800 330 8000.
Kind regards,
Gemporia
this is a fast delivery site and the…
this is a fast delivery site and the jewels are lovely even on a budget
14 July 2026
Reply from GEMPORIA
Hi Pauline,
Thank you for your review.
We're delighted to hear that you've been pleased with our fast delivery service and that you love our jewellery. It's wonderful to know that we're able to offer beautiful pieces to suit every budget.
We truly appreciate your support and hope you continue to enjoy shopping with us. If there's ever anything we can assist you with, please don't hesitate to contact us on 0800 330 8000.
Kind regards,
Gemporia
Excellent delivery service to EU…
Excellent delivery service to EU countries. Ring as described, diamonds very sparkly.Photos a little comfusing if ring not shown on hand, as they appear a lot larger size
10 July 2026
Reply from GEMPORIA
Hi,
Thank you for your review.
We’re delighted to hear that you’re happy with your ringand our international delivery service. It’s wonderful to know that the diamonds were as described and that you’re pleased with their sparkle.
We appreciate your feedback regarding product images, and we understand that jewellery can sometimes appear larger when shown close up to highlight the details. We do also show pieces from a distance where possible to help provide a better sense of their actual size, and we recommend checking the product specifications if you’re unsure.
Thank you again for your support, and if there’s ever anything we can assist you with, please don’t hesitate to contact us on 0800 330 8000.
Kind regards,
Gemporia
Beautiful, unusual pieces
Beautiful, unusual jewellery that you can't usually find on the high street. Great shows, very informative and helpful staff. No quibble returns too.
14 July 2026
Reply from GEMPORIA
Hi,
Thank you for your review.
We’re so pleased to hear that you enjoy our unique range of jewellery and the variety we offer compared to the high street. It’s wonderful to know that you find our shows informative and our team helpful, and we’re glad that our returns process gives you confidence when shopping with us.
We really appreciate your kind words and support, and we hope you continue to enjoy our jewellery. If there’s ever anything we can assist you with, please don’t hesitate to contact us on 0800 330 8000.
Kind regards,
Gemporia
Can’t fault the company
Can’t fault the company, great quality jewellery.
Customer service is second to none.
I would definitely recommend purchasing from Gemporia
7 July 2026
Reply from GEMPORIA
Hi Linda,
Thank you for your review.
We’re delighted to hear that you’re so pleased with the quality of our jewellery and the service provided by our team. It’s wonderful to know that you would recommend us, and we truly appreciate your kind words and support.
We hope you continue to enjoy your jewellery, and if there’s ever anything we can assist you with, please don’t hesitate to contact us on 0800 330 8000.
Kind regards,
Gemporia
A very trustworthy company
A very trustworthy company. Easy to order and extraordinary collection of jewellery to choose from. Prices that just cannot be beaten and very good quality.
7 July 2026
Reply from GEMPORIA
Hi Maria,
Thank you for your review.
We’re so pleased to hear that you find us a trustworthy company and that you enjoy our easy ordering process, wide selection of jewellery, and great value prices. It’s wonderful to know that you’re happy with the quality of our products.
We really appreciate your kind words and support, and we hope you continue to enjoy shopping with us. If there’s ever anything we can assist you with, please don’t hesitate to contact us on 0800 330 8000.
Kind regards,
Gemporia
Call centres not based in the UK.
I FIND TRYING TO COMMUNICATE WITH SOME OF YOUR CALL CENTRES FRUSTRATING TO THE POINT OF MISSING OUT ON CERTAIN PRODUCTS.
7 July 2026
Reply from GEMPORIA
Hi Bernadette,
Thank you for your review.
We’re sorry to hear that you’ve found it frustrating trying to communicate with our call centre team and that this has resulted in you missing out on products.
We would like to understand more about your experience so we can continue to improve our service. If you would like to share any further feedback, please don’t hesitate to contact us on 0800 330 8000.
We’re sorry for any inconvenience caused.
Kind regards,
Gemporia
Honest company quick.delivery
Honest company quick.delivery. any problems which are few are dealt with quickly with no quibbles
14 July 2026
Reply from GEMPORIA
Hi Stephanie,
Thank you for your review.
We’re so pleased to hear that you’ve had such a positive experience with us. It’s wonderful to know that you value our service, quick delivery, and the support provided by our team.
We really appreciate your kind words and continued support. If there’s ever anything we can assist you with, please don’t hesitate to contact us on 0800 330 8000.
Kind regards,
Gemporia
I got the engagement ring I was looking…
I got the engagement ring I was looking for my partner. They quickly delivered it. After sale service was really good with resizing done properly. Highly recommend them!
7 July 2026
Reply from GEMPORIA
Hi Habibullah,
Thank you for your review.
We’re delighted to hear that you found the perfect engagement ring for your partner and that you were happy with both the delivery service and the resizing process. It’s wonderful to know that our after-sales support helped make your experience a positive one.
We really appreciate your kind words and recommendation, and we hope your partner enjoys wearing their beautiful ring. If there’s ever anything we can assist you with, please don’t hesitate to contact us on 0800 330 8000.
Kind regards,
Gemporia
Reply from GEMPORIA
Hi Wendy,
Thank you for your review.
We’re so pleased to hear that you’re happy with your diffuser. It’s wonderful to know that you’re enjoying your purchase, and we really appreciate your kind words and support.
We hope you continue to enjoy your diffuser, and if there’s ever anything we can assist you with, please don’t hesitate to contact us on 0800 330 8000.
Kind regards,
Gemporia
The rings are like getting a Christmas present.
The rings are lovely and well made. The sones are good quality. Everything was beautifully packaged and delivered to USA in a timely manner.
5 July 2026
Reply from GEMPORIA
Hi,
Thank you for your review.
We’re so pleased to hear that you’re delighted with your rings and that you found the quality of the gemstones and craftsmanship to be excellent. We’re also glad to know your order arrived safely in the USA and that you were happy with the packaging and delivery.
We really appreciate your kind words and your support. We hope you continue to enjoy your jewellery, and if there’s ever anything we can assist you with, please don’t hesitate to contact us on 0800 330 8000.
Kind regards,
Gemporia
excellent products and quick delivery
14 July 2026
Reply from GEMPORIA
Hi Agnes,
Thank you for your review.
We’re so pleased to hear that you’re happy with our products and that your orders have arrived quickly.
Thank you for your continued support, and we hope you continue to enjoy your purchases.
If you ever need any help, please don’t hesitate to contact our friendly team on 0800 330 8000.
Kind regards,
Gemporia
Always fast and efficent service
Always fast and efficent service. Friendly team to deal with if a query arrises.
13 July 2026
Reply from GEMPORIA
Hi Angela,
Thank you for your review.
We’re so pleased to hear that you’ve experienced fast and efficient service from us. It’s also lovely to know that our team have been friendly and helpful whenever you’ve had a query.
Thank you for your continued support, and we hope you continue to enjoy shopping with us.
If you ever need any help, please don’t hesitate to contact our team on 0800 330 8000.
Kind regards,
Gemporia
Very poor stone
The colour of the stone was very disappointing compared to the colour on the tv and previous purchase I have made. I will be returning.
6 July 2026
Reply from GEMPORIA
Hi Helen,
Thank you for your review.
We’re sorry to hear that the colour of the stone wasn’t quite what you were expecting. As gemstones are natural, each piece can have its own unique variations, and we understand that seeing jewellery on screen can sometimes make colours appear slightly different.
We’re sorry this piece wasn’t the right match for you, but we hope your return is processed smoothly. We appreciate you taking the time to share your feedback with us.
If you ever need any help, please don’t hesitate to contact our friendly team on 0800 330 8000.
Kind regards,
Gemporia
Gemporia is a company I would always…
Gemporia is a company I would always recommend to friends and family, they are always very polite and helpful and the customer service is great. Quality of the products is exceptional and the prices are very good highly recommend them
14 July 2026
Reply from GEMPORIA
Hi Tracey,
Thank you for your review.
We’re so pleased to hear that you would recommend us to your friends and family. It’s wonderful to know that you’ve found our team polite and helpful, and that you’re happy with the quality of our products, prices, and customer service.
Thank you for your kind words and continued support. We truly appreciate you choosing us and hope you continue to enjoy your purchases.
If you ever need any help, please don’t hesitate to contact our friendly team on 0800 330 8000.
Kind regards,
Gemporia
My candles are beautiful and my free…
My candles are beautiful and my free gift
everything I have bought off gemporia has always been lovely prices are good quality is excellent and delivery is very quick
13 July 2026
Reply from GEMPORIA
Hi Caroline,
Thank you for your review.
We’re so pleased to hear that you’re happy with your candles and free gift, and that you’ve had such positive experiences with your purchases. It’s wonderful to know that you’re pleased with the quality, prices, and quick delivery of your orders.
Thank you for your continued support. We truly appreciate you choosing us and hope you continue to enjoy your purchases.
If you ever need any help, please don’t hesitate to contact our team on 0800 330 8000.
Kind regards,
Gemporia
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