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Gemondo Jewellery Reviews 

356
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 87 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality and design of the jewelry, often highlighting the variety of gemstones and the beautiful craftsmanship. Many people appreciate the efficient ordering process, fast delivery, and the appealing packaging that often includes authenticity cards. The service is frequently described as excellent, with consumers noting the ease of transactions and the helpfulness when needing replacements. However, some customers were dissatisfied with the product size, finding items to be smaller or daintier than expected based on online images. A few other people also felt that the quality was poor, with issues like stones falling out or the jewelry breaking shortly after purchase. Additionally, some experienced slower than expected delivery service or a lack of communication regarding shipping.

What people talk about most

Product

Reviewers mention positive feedback about product quality and design, often praising the beautiful... See more

Quality

Customers consistently note positive experiences with quality, praising the excellent craftsmanship,... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers highlighting fast and efficient delivery... See more

Service

Customers had positive experiences with service, often describing it as excellent and great. Reviewers... See more

Order

Reviewers highlight positive aspects of order, with many finding the ordering process simple and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I love their variety and quality of jewellery especially because of all the different gemstones to choose from. Also their customer service is wonderful! I emailed to say I lost the back of an earring... See more

Company replied

Rated 5 out of 5 stars

I love Germondo jewelry and have many pieces. But I’ve just received another ring, although it’s beautiful the thickness of the gold band is a lot thinner than usual. Highly recommended I have to say... See more

Company replied

Rated 5 out of 5 stars

Beautiful ring, great quality at a great price. Bought this lovely ring as a birthday gift for my daughter & she absolutely loves it. Arrived quickly, well packaged & presented in a cute gift box. Wil... See more

Company replied

Rated 5 out of 5 stars

Pendant arrived quickly and beautifully packaged with an interesting card with details of the stones. It is a 70th birthday present and has 6 sapphires and a diamond in the middle, and is made of 9 c... See more

Company replied


Company details

  1. Jewelry Store
  2. Jeweler
  3. Jewelry Designer

About Gemondo Jewellery

Written by the company

Gemondo is an established jewellery brand specialising in beautifully crafted gemstone jewellery designed for everyday elegance and meaningful gifting. Founded in 2006, Gemondo has built a strong reputation for offering high-quality jewellery that celebrates the natural beauty and individuality of coloured gemstones.

The brand offers a wide range of jewellery including rings, earrings, necklaces, and bracelets, featuring a diverse selection of ethically sourced gemstones such as emeralds, sapphires, rubies, amethysts, opals, and many more. Each piece is thoughtfully designed to highlight the unique character of the gemstone while combining classic craftsmanship with contemporary style.

Gemondo is committed to responsible sourcing and sustainability. The company works with trusted suppliers and follows ethical practices to ensure transparency throughout its supply chain. Many collections feature responsibly sourced materials and precious metals, supporting a more sustainable approach to jewellery production.

With customers across the UK, Europe, and international markets, Gemondo combines accessible pricing with fine jewellery quality, making gemstone jewellery available to a wider audience. The brand is known for its distinctive collections, expert gemstone knowledge, and dedication to helping customers celebrate life’s moments with jewellery that tells a story.

Through its online platform, Gemondo continues to bring the timeless beauty of coloured gemstones to modern jewellery lovers around the world.

Written by the company

Free UK Delivery
Free UK standard delivery available on all orders, expedited options available.
Easy Returns
We offer a comprehensive returns policy, with easy returns through our partnerships with Royal Mail: UK customers (https://www.royalmail.com/track-my-return/create/731) EziReturns: International customers (https://gemondo.ezireturns.com/)

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

356 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 2 weeks

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4.6

All reviews

(356)

94 reviews in the last 12 months

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Rated 5 out of 5 stars

The service is good

The jewellery was perfect for the occasion and arrived in good time. More clarity could be given in relation to size to help with the choosing. Am likely to use you again

1 May 2023
Rated 5 out of 5 stars

Beautiful jewellery

Beautiful jewellery, came packaged really well and included authenticity card. Reasonable prices and good delivery time. Will definitely buy again!

30 April 2023

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