Gaynor Sports Reviews 

403
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Bought quite a few things from Gaynor Sports over the years; via website or direct in-store when on holiday in The Lakes, I'll be popping into their shop again in May this year because I've never had... See more

Rated 5 out of 5 stars

I bought a Primus Lite + Stove from Gaynors advertised at a good price. Used Royalmail 24. Order despached efficiently, arrived when it was meant to, clearly addressed and packed boxed nicely in Polyt... See more

Company replied

Rated 5 out of 5 stars

I would much rather give my business to an independent retailer like Gaynor Sports, who care about the individual. I found they compete on price, and delivery costs and times are great too. Why give... See more

Rated 5 out of 5 stars

First time I’ve bought online from the company, used to be able to shop in the real world in Ambleside. Very easy to order and the goods arrived very quickly. The only concern is the person or p... See more

Company details

  1. Shopping & Fashion

Written by the company

Gaynor Sports is a family run and owned business in Ambleside - the heart of the Lake District. With a dedication to providing the best possible customer experience, it has grown into what many consider to be the best outdoor retailer in the UK.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

403 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(403)

28 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Gaynor Sports Outdoor Wear

I have used Gaynor Sports for a number of years. Superb products at very competitive prices. Prompt delivery. Visited the shop for the first time this summer. Wished I lived nearer. It was good to see products before purchasing. They are my go to supplier for outdoor wear

1 September 2023
Unprompted review
Rated 5 out of 5 stars

Great service

I ordered a Mountain Equipment waterproof jacket for my husband which was an excellent price and it was dispatched very quickly. Really pleased with the jacket, the service and the price. The jacket is currently heading to the top of Kilimanjaro :)

14 August 2023
Unprompted review
Rated 5 out of 5 stars

I bought a Berghaus Hillwalker Goretex…

I bought a Berghaus Hillwalker Goretex jacket. The price was amazing compared to other companies and was delivered within a day or so of ordering. Very pleased with the jacket and delivery times. Can't fault the service at all.

16 August 2023
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent choice of products and colours and easy delivery! Always reliable. Would definitely recommend thanks

10 August 2023
Unprompted review
Rated 5 out of 5 stars

I have bought several items from…

I have bought several items from Gaynor's over a number of years.
And the simple truth is they are cheaper to supply and send than buying from other suppliers
It's as simple as that.
The item arrives as promised on-time packaged and addressed correctly
And you feel like a great deal has to take place and so feel happy to compose feedback

9 August 2023
Unprompted review
Rated 5 out of 5 stars

Great experience.....

Made quite a few online purchases always dispatched quickly and always at a keen price.....ive even been in store....Great shop packed full of everything you needed...friendly staff as well...worth a visit for sure.

7 September 2023
Unprompted review
Rated 1 out of 5 stars

No delivery and no response

The on-line prices are tempting but that's only any good if you receive your order.

I was informed my order was sent, but it is now more than a week overdue and I have had no response from the 'customer service department' to my requests for replacements or a refund. It therefore looks as though I will have to raise a payment dispute with my credit card provider.

I have purchased from Gaynor Sports on a previous occasion but never again.

26 July 2023
Unprompted review
Gaynor Sports logo

Reply from Gaynor Sports

Hi Andy

I'm so sorry there appears to have been a delay receiving your parcel. This may have been a delay with the courier, which occasionally happens.

I can't locate your order from your name, please could you call 01524 737606 or email sales@gaynors.co.uk if you still haven't received your package and of course we'd be happy to send a replacement or refund if necessary.

All the best to you.

Richard Hearne
Customer Services
Gaynor Sports

Rated 5 out of 5 stars

Excellent after sales service

I purchased an item from Gaynor sports nearly a year ago (a thermarest inflatable airmat).

I had an issue with it which Gaynor sports sorted out no quibble and very promptly.

Very trustworthy and decent company to deal with.

I will definitely be using them again.

14 June 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look