Garveyandyoung Reviews 

I don't understand some of the negative reviews about this place. Both Margaret and Allan work incredibly hard to support families during some of the most difficult times of their lives.

They are thoughtful, compassionate, and always willing to go the extra mile. Margaret and Allan stayed until 10pm so that we could spend more time with our deceased family member, which meant a great deal to us.

Their kindness, dedication, and genuine care helped make an extremely difficult situation a little easier to bear. I am very grateful for the support they provided and would highly recommend their services to anyone going through a loss.

This company doesn't deserve 1 star i will never go to this funeral directors again.
My partners father passed away in August 2025 and they did amazing job with his funeral.
But 2 months after my partners father passing away my mother passed away
so it was the only right thing to do to go there again and use there services again so I made the appointment went in make the arrangements and I got ask if I would like a phone call when my mother goes for cremation and I said yes then said if you cannot contact me please get intouch with my partner thinking if im asleep I will miss the call so I got ask if I give permission to speak to my partner about my mum as I'm the client and I said yes.
But I didn't get contacted when my mother was in chapel I never got any phone call.
2 weeks goes passed and I paid the funeral bill in full and still no contact after 4 week my partner texts to find out when my mum is getting cremated, we get a message saying she going tomorrow, so four weeks pass with no word if my mother ashes are back so Christmas eve 2025 my partner messaged and ask if there was any news on my mum's ashes we didn't get any response and it's now 6 weeks and still had no response over my mum's ashes I will never use this funeral directors again.
So please people be very aware and careful

O dear,what can I say but awful. The owner Allan Stockley and his sidekick, Margaret are two vile people who both tell lies and try to turn it back on you.
He's a bully and is aggressive and doesn't like to be told anything. Very unpleasant and unprofessional pair,more so Allan but beware,when the pleasant side falls ,his true colours are exposed.

They deleted my review on facebook so here goes.
Refused to bring my Mum home for one last time as they had previously promised. (Heartbroken)
Told us we didn’t need the embalming my Mum wanted, it turned out WE DEFINITELY DID.
On the Portrait carried in the hearse and in the crematorium she used misshapen and discoloured photo, (which was copied on the desk IN FRONT OF US, ON HER PHONE, instead of scanning the image in a secluded room) AND used a font which looked like COMIC SANS on THIN, LOW QUALITY PAPER.
We never got a chance to check what they were writing at all, even given the two week gap between initial meeting and burial.
Karen asked us to choose a time more suitable for the company than for the family as they aren’t from our city and ALL have a long drive home.
She was also way too cheery at the initial meeting. The celebrant (who is an owner of the company) made some glaring mistakes right through the service at Liverpool Crematorium.
I could go on and on about the mistakes they blundered through but I find it way too upsetting, even months on.
I feel that they disrespected the most important person in the world to me and had I known this would be the case I’d have done every thing in my power to change the outcome, and it is only for future grieving families that I leave my brutality honest review.
It is Safe to say that I would encourage everyone with the slightest respect for their loved ones to AVOID this company.
The offer of £100 (an acknowledgment of the issues raised above) as compensation from the main pre-paid funeral plan company (Not Garvey + Young) will be accepted and passed to Her charities in my beautiful Mums name.

You only get ONE CHANCE to fulfil your parent’s burial wishes and so many problems as listed should NEVER have happened.
YOU HAVE BEEN WARNED.

P.S. Should G + Y feel the need to argue the above points on this forum, I will make it my business to tell as many people as possible about our experience. I keep all my evidence just in case.