Garnet HillReviews 

1,506
TrustScore 3.5 out of 5

3.6

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Rated 2 out of 5 stars

We ordered a king size quilt and a pair of shams in January 2026. The quilt came in a timely manner (although longer than many companies). The shams were not received until early June! No explanat... See more

Rated 5 out of 5 stars

I’ve ordered twice lately and both times I’ve been delighted with the offerings/options, the ease of ordering, prompt delivery and oh yes! I absolutely LOVE the organic cotton percale sheet sets! The... See more

Rated 3 out of 5 stars

I just recently received your catalog. I have been a customer for years. Your prices have increased again. First we lose personal customer service & now have to pay more. I’m extremely disappoin... See more

Rated 5 out of 5 stars

I've been shopping at Garnet Hill for years. My latest purchase, a Bath Mat with memory foam, is terrific. Sourced from Portugal, the mat cover itself is thick and plush; the memory foam make... See more

Company details

  1. Shopping & Fashion

Information provided by various external sources

Garnet Hill original designs in clothing and home decor. Growing Up with Garnet Hill, a spirited collection of designs with kids in mind.


Contact info

3.6

Average

TrustScore 3.5 out of 5

2K reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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3.6

All reviews

(1,506)

17 reviews in the last 12 months

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Rated 2 out of 5 stars

Shipping status

There is difficulty in retrieving accurate shipping information. Tracking numbers are given but can’t be accessed. Complete order history is unavailable due to systems update.

10 October 2023
Rated 3 out of 5 stars

Even exchange is not even!

Not sure why I paid $147.69 for a dress that said free exchanges and when I needed a smaller size, was only credited $131.24 and then charged $131.24 for the new one.
That is not an even exchange. Might as well have just returned it with the restock fee.

4 October 2023
Rated 5 out of 5 stars

Quality

I got towels (cotton linen blend). The are great. Soft yet very absorbent. I love the products.

11 October 2023
Rated 5 out of 5 stars

Gray coat

Package delivered as expected. The coat was, indeed, heavier than I thought, just as some reviewers said. I thought I’d like the shoulder pads but find they are a little bulky. I debated between the small and medium, and ordered the medium. As a pear shape, the coat fits a bit wide on top but closes around my hips.

11 October 2023
Rated 5 out of 5 stars

Another great buy

Garnet Hill always has good, reliable products, with great style and color choices for women’s clothing. My wife always looks great!

11 October 2023
Rated 2 out of 5 stars

Excessive Price to Pay When Returning an Item

I was very disappointed when I had to return an item for credit. The color was very unflattering. So much so, I didn’t even try it on. I received a credit but it showed an amount $25 less than the purchase price. That meant I received a credit for only 82% of my purchase. This seems an excessive cost to try out one item. I will think hard before purchasing online again. Since there isn’t a physical store nearby, it is likely they have lost a customer.

13 September 2023
Rated 5 out of 5 stars

Good timing

Good timing . Liked the sale. Still waiting for the catalog I requested when I ordered it on thenphone

11 October 2023
Rated 5 out of 5 stars

Invest in quality pillow protector for your pillows.

If you're going to invest in quality pillows, then get quality pillow covers to protect them. I really like the GH pillow protectors. I buy the gusset pair for our pillows, because they fit down pillows and foam pillows. They wash well with no shrinkage. The zipper is of good quality. The pillow case slips over the pillow protector/pillow easily. And most of all, they protect the underlying pillow.

9 October 2023

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