Garden4less Reviews 14,028

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent quality of the products, often highlighting their durability and attractive appearance. Many consumers also commend the efficient delivery service, noting that items arrive promptly, well-packaged, and often ahead of schedule. The customer service is consistently described as exceptional, with people appreciating the helpful, knowledgeable, and responsive staff who provide excellent communication throughout the ordering and after-sales process. However, some customers experienced issues with delivery, including damaged items upon arrival or longer than expected waiting times. A few people also reported problems with product durability, such as items deteriorating faster than anticipated or not meeting advertised weather-resistant claims. Additionally, some reviewers were dissatisfied with the assembly process or found that product descriptions were misleading regarding features like pre-assembly or size.

What people talk about most

Product

Reviewers highlight positive aspects of product. Many customers are pleased with the quality and appearance... See more

Delivery service

Users describe positive interactions with delivery services. Many customers praise the promptness and... See more

Quality

People report positive experiences with quality. Many customers are delighted with the excellent quality of... See more

Service

Clients share positive opinions on service, with many praising the efficiency, knowledge, and helpfulness of... See more

Order

Customers consistently note positive experiences with order. Many reviewers praise the quick and efficient... See more

Based on these reviews

Rated 5 out of 5 stars

I can't praise Garden4less more highly. The rhubarb forcer arrived very promptly, unfortunately the courier had damaged it. A quick phone call and a photo sent by email and a replacement was arranged... See more

Company replied

Rated 5 out of 5 stars

Ok 3 years ago bought 2 amalfi arm chairs & small table. Been left out uncovered in all the great Welsh weather. It is still in perfect condition. Today we received our two seater settee. Delive... See more

Company replied

Rated 5 out of 5 stars

G4L had a sale on an outdoor sofa we'd been looking at elsewhere so, based on the reviews here, we went ahead and ordered. Spent an extra £5 for expedited shipping, and it arrived before 10am the ne... See more

Company replied

Rated 5 out of 5 stars

Was able to buy a really good big name L shaped sofa, table and bench for nearly £1000 less than other big brand suppliers. Had to wait for 6 weeks while it was shipped from Europe but well worth the... See more

Company replied

Rated 5 out of 5 stars

Just purchased some Kettler chair covers which I have been looking for for over a year and only just seem to have come back into stock everywhere. Ordering was straight forward arrived when stated an... See more

Company replied

Rated 5 out of 5 stars

After being let down and swindled by another company advertising on social media (MODA) Garden4less rescued us and had our furniture to us by the end of the week as promised. They answered the phone p... See more

Company replied

Rated 5 out of 5 stars

After many months of searching we came across this bistro set by chance, and knew it was the one for us. The colour almost matches our new greenhouse, with an added bonus of cushions being included.... See more

Company replied

Rated 5 out of 5 stars

Ordered from website with reasonable price. Arrived the following day, delivered by DPD. Best service we’ve had from a company for a while. Impressive that they sort orders so quickly and efficiently.... See more

Company replied

Rated 5 out of 5 stars

In June 2024 I bought a Hartman parasol with LED lights. Within 2 months the stitching to the top of the canopy (the raised bellows) came apart. One email enquiry and a couple of pics later, and Matt... See more

Company replied

Rated 1 out of 5 stars

Rhubarb forcer order (over £100) placed in May for birthday gift. Accepted that forcer would be delivered when in stock. By June was in stock and delivery promised two weeks running. No delivery. M... See more

Company replied

Rated 5 out of 5 stars

No problems at all with the ordering and delivery process. The only issue is the complexity of programming this Hozelock watering unit. It’s the third Hozelock unit I’ve had. They don’t last more th... See more

Company replied

Rated 5 out of 5 stars

I ordered these to replace some wooden pots that had rotted. I wasn’t sure whether they would look good as I’ve usually purchased natural products. However they were perfect in size and appearance to... See more

Company replied

Rated 5 out of 5 stars

Amalfi table, 4 chairs, cushions. Absolutely delighted with the items. All arrived when expected, extremely well packed. My husband is an expert d i y er but it took him over an hour to put the table... See more

Company replied

Rated 5 out of 5 stars

Garden4less, have great selection of garden furniture at very good prices. We purchased a Kettler set of 2 chairs and sofa. All the staff are so very helpful and not pushy. There was small issue wi... See more

Company replied

Rated 5 out of 5 stars

I ordered a set of Hartman garden furniture plus a cover. The order process was excellent. There was an issue with the courier but fair play, Matt at Garden4less kept me informed and delivery was acco... See more

Company replied

Rated 1 out of 5 stars

Life Timber Aluminium. Very disappointed with my sofa because it is smaller than the table and it looks ridiculous. The picture on the website clearly shows 4x3 cushions. The sofa I received has 3x... See more

Company replied

Rated 5 out of 5 stars

Signed up to be notified when the chair was back in stock. Notified around the time they promised, easy payment process, and chair delivered on the date given. Seamless process, where I was kept infor... See more

Company replied

Rated 5 out of 5 stars

Although, previously I'd left a bad review due to not receiving my delivery (twice) I can honestly say it was worth the wait as the product arrived today and it was beautifully packaged and absolute i... See more

Company replied

Rated 5 out of 5 stars

Arrived as scheduled, well packed and protected on a pallet. Easy to assemble for single person although help was required to carry the table top. The quality and look of the set is exceptional. Have... See more

Company replied

Rated 5 out of 5 stars

Great service with updates from ordering, through to delivery. Looked at this garden set in local garden centre which we thought was lovely and comfortable but decided to look for the same online....... See more

Company replied

Rated 5 out of 5 stars

Just purchased goods from this company, wow just how purchases should be, right from the beginning a company who are efficient answering every query, dealing swiftly and professionaly at every stage f... See more

Company replied

Rated 5 out of 5 stars

customer service outstanding had a problem with an item i purchased through them They contacted the supplier sorted out the problem within a week i had a new item Their correspondence is second to... See more

Company replied

Rated 5 out of 5 stars

Good experience dealing with company with queries, they were very helpful. Delivery very prompt and the furniture looks great on our patio, just what we wanted.

Company replied

Rated 5 out of 5 stars

Garden4less were so helpful when it came to us looking for garden furniture. They were knowledgeable and nothing was too much trouble. When we ordered our furniture they kept us updated on d... See more

Company replied

Rated 5 out of 5 stars

I had a good experience purchasing from this company. I made contact with them to query the lead time as the items were out of stock and they were spot on with what they told me and I didn’t have too... See more

Company replied

Rated 5 out of 5 stars

Excellent service from Matt E he is a very polite and knowledgeable young man a credit to the team. Bought garden furniture from Matt and it is definitely an asset to our garden. The company sells lov... See more

Company replied

Rated 1 out of 5 stars

Paid more than I would have liked to on a 6 seater Berkeley dining set cover but thought getting the right one that fits would be best. Put the cover on for approx 15mins and as the garden is... See more

Company replied

Rated 5 out of 5 stars

Purchasing was easy, for the most part communication and tracking information was very good. I found this depended on which courier service was used. Had a slight hitch with a broken piece of furni... See more

Company replied

Rated 5 out of 5 stars

Ordered online and received it in couple of days. We already had some Hartman garden furniture so we knew it was quality. G4less were very responsive and answered all my questions promptly and profes... See more

Company replied

Rated 5 out of 5 stars

All good with our purchase of two Varese garden planters from ordering on line through to delivery. Good quality planters at reasonable cost. Thank you.

Company replied

Rated 5 out of 5 stars

Delighted with our Hartman Eden lounge set, excellent quality m, value and great service - delivered on time with great care. Definitely recommend both product and Garden4less.

Company replied

Rated 4 out of 5 stars

I ordered garden furniture from Garden4less, and I couldn’t be happier! The selection is huge, and all the brands like Hartman and Kettler are high quality. My order arrived quickly and in perfect co... See more

Company replied

Rated 5 out of 5 stars

The information on the products was good, and the reviews informative. Easy ordering. The delivery was quick and items packaged well, no damage. The chair is perfect for my mobile therapy sessions, cl... See more

Company replied

Rated 5 out of 5 stars

We love Kettler and wanted a cover to protect our cushion box from the elements. This is such good quality and well made. ~We have had our kettle furniture for 10 years now and still looks amazing -... See more

Company replied

Rated 2 out of 5 stars

Like the product BUT large corner sofa delivered in 2 enormous boxes. I suggested that I would help the delivery man carry them through to the garden and he told me that his job was to deliver to the... See more

Company replied

Rated 2 out of 5 stars

The delivery was three times longer than expected- should have been within a few weeks and was actually 2 months- said delivery in May and arrived early July! As this was a gift this was really embarr... See more

Company replied

Rated 5 out of 5 stars

I ordered a table on a pre order basis i had to pay a small deposit and i was told how long i would have to wait for it to come into stock . The staff were very honest and the table came in quicker th... See more

Company replied

Rated 5 out of 5 stars

Excellent customer service. Communication regarding a slight delay in delivery was very much appreciated. Despite slight damage to the outer box, the set was in perfect condition. Delivery was faultle... See more

Company replied

Rated 5 out of 5 stars

Gardens4less sent our garden furniture very well packaged and in excellent condition. There was a pergola missing a part but I contacted the company and they responded very quickly and sent me the mi... See more

Company replied

Rated 5 out of 5 stars

Ordered a Supremo Melbury Mini Modular set in grey and it said June for estimated delivery. Delighted to say that Garden4less got this in well ahead of schedule and it was delivered a few days ago. De... See more

Company replied

Rated 5 out of 5 stars

Really pleased with our purchase and at a good price. Delivery was quick and efficient. Very happy with the bench which is super comfortable and looks great in our garden. We have no hesitation... See more

Company replied

Rated 5 out of 5 stars

Happy to shout out for Matt Salt in Aftersales Customer Service. Many weeks after I received my order, I found that one item was missing. I emailed Garden4Less about the omission, just for informati... See more

Company replied

Rated 1 out of 5 stars

After a very good previous experience we are very disappointed with the service received after our Kettler Elba dining set cracked and peeled in less than 2 months. We were told to treat it with produ... See more

Company replied

Rated 4 out of 5 stars

I have given four stars due to the hose reel not rewinding correctly, it makes an awful noise when it does rewind. Many times I have had to fully extract the hose and nurse the rewinding process to... See more

Company replied

Rated 1 out of 5 stars

I purchased 2 heritage Oak 6ft benches in March 2021 from Garden4less, which looked great on arrival. These benches have been outdoors positioned on a slate patio and had regular outdoor appl... See more

Company replied

Rated 5 out of 5 stars

Pleased with our Hartman garden chairs. Quality we expected. Good delivery well packed and followed our request to deliver to our drive. Very happy and would recommend.

Company replied

Rated 1 out of 5 stars

I purchased a Como Springs water feature made by Easy Fountain from Garden4Less. There was nothing in the description at point of sale to indicate it had to be moved indoors every winter (despite bei... See more

Company replied

Rated 5 out of 5 stars

Knew which garden furniture brand we wanted and Garden4less was the best for price and availability. Ordering was easy and delivery was a few days later. The furniture is beautiful and as described.

Company replied

Rated 1 out of 5 stars

I ordered a cushion bin for our garden via their website when it clearly stated free delivery within 3 working days. It was only two weeks later, I thought it best to contact this company to... See more

Company replied

Rated 4 out of 5 stars

Did not like the instructions on how to assemble the hose & reel. On original order page this product stated that it was assembled which I took it to mean that the hose would be attached to the reel.... See more

Company replied

Rated 5 out of 5 stars

Excellent customer service combined with great prices and speedy delivery. Have used them a few times and any problems are speedily resolved. Would highly recommend.

Company replied

Rated 5 out of 5 stars

Garden4Less arranged for delivery of my Hartman Capri Rectangular Tall Casual Coffee Table in just a few days following purchase, keeping me informed at all times of how the order was progressing. It... See more

Company replied

Rated 1 out of 5 stars

Really disappointing service. I ordered 2 garden hose connectors. As they did not arrive within the quoted timeframe I rang Garden4less who told me they only had one in stock and therefore had not sen... See more

Company replied

Rated 5 out of 5 stars

Good service , good communication once ordered, competitive price. Chair arrived well packed. Would buy from Garden4 less again Thank you

Company replied

Rated 5 out of 5 stars

The garden set was well packaged and easy to assemble. Courier gave us ample notice and arrived when he said he would. overall a very pleasant experience and great value for the money.

Company replied

Rated 5 out of 5 stars

A prompt service delivered free of charge and packaged well with no damage. A perfect addition to our garden furniture same make and colour. Quality is excellent

Company replied


Company details

  1. Garden Furniture Shop
  2. Garden Building Supplier
  3. Garden Center

Written by the company

Garden4less is your first stop for all of your garden furniture needs. We stock a huge variety of branded products, including Hartman, Kettler, Leisure Grow and LIFE garden furniture, as well as additional garden related items, such as Hunter Wellies, Cobra lawn mowers and many, many more. // Free Delivery Available: We offer fast, free UK mainland delivery on all orders over £50. // Price Match Available: If you find an item cheaper elsewhere, we will endeavour to match any online price. Please call us on the number provided for details // Telephone Orders accepted. Feel free to contact us on 01283 543 974 to speak with one of our friendly, helpful telephone operatives who will be happy to take an order or answer any questions that you may have over the phone. No automated messages here!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

14K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Smart addition to the garden.

Delivery and assembly reasonably straight forward although I did have to get someone to connect it to the downpipe. It is an attractive addition to the garden and looks even better after a wipe over with car bumper polish.

13 March 2026
Unprompted review
Garden4less logo

Reply from Garden4less

Great to hear, thanks Ashley

Rated 5 out of 5 stars

Great experience …

Great communication and was updated with delivery details
Product is at a high standard and had easy to follow assembly instructions
Delivery driver brought it straight to my garden gate to make it easier for me
Overall i had a fantastic experience

17 February 2026
Unprompted review
Garden4less logo

Reply from Garden4less

Thanks Dave

Rated 5 out of 5 stars

Good experience dealing with company…

Good experience dealing with company with queries, they were very helpful. Delivery very prompt and the furniture looks great on our patio, just what we wanted.

28 February 2026
Unprompted review
Garden4less logo

Reply from Garden4less

Thanks Jane

Rated 5 out of 5 stars

excellent service

excellent service. Easy communication, very swift delivery and a quality product at a competitive price.

20 February 2026
Unprompted review
Garden4less logo

Reply from Garden4less

Thanks Sean

Rated 5 out of 5 stars

Quality healthy hedging

I have just purchased hedging and lm delighted to say that this company has excelled with a quality service! Great hedging now getting planted for our honeybees. We can highly recommend this company if your looking for a quality hedge.

10 March 2026
Unprompted review
Garden4less logo

Reply from Garden4less

Thank you David. Your honeybee area sounds like it will be amazing.

Rated 5 out of 5 stars

Top Service

Ordered from website with reasonable price. Arrived the following day, delivered by DPD. Best service we’ve had from a company for a while. Impressive that they sort orders so quickly and efficiently. Will definitely order from them again.

3 March 2026
Unprompted review
Garden4less logo

Reply from Garden4less

Thank you Alan

Rated 5 out of 5 stars

I can't praise Garden4less more highly

I can't praise Garden4less more highly. The rhubarb forcer arrived very promptly, unfortunately the courier had damaged it. A quick phone call and a photo sent by email and a replacement was arranged within a an hour and arrived in 2 days. Absolutely outstanding customer service. I will definitely be using them again.

5 March 2026
Unprompted review
Garden4less logo

Reply from Garden4less

Thank you for the lovely review, Kevin. Glad we could sort it out quickly.

Rated 5 out of 5 stars

Great Value

Very pleased with our garden furniture. Good price too. Seen the same set in a garden centre it was £500 more.
Delivery was quick 2 days.

17 January 2026
Unprompted review
Garden4less logo

Reply from Garden4less

Thank you Colin

Rated 5 out of 5 stars

All good with our on line purchase!

All good with our purchase of two Varese garden planters from ordering on line through to delivery.

Good quality planters at reasonable cost.

Thank you.

30 January 2026
Unprompted review
Garden4less logo

Reply from Garden4less

Thank you Mark

Rated 5 out of 5 stars

Garden Furniture set

The garden furniture chosen was at a very competitive price, ordering was easy, I was kept informed of expected delivery day/time at my convenience

15 January 2026
Unprompted review
Garden4less logo

Reply from Garden4less

Thank you Susan

Rated 5 out of 5 stars

First class

Garden4less were so helpful when it came to us looking for garden furniture. They were knowledgeable and nothing was too much trouble.

When we ordered our furniture they kept us updated on delivery times.

They were also quick to respond to emails or phone calls.

In this day and age where many businesses are using call centres or AIs, the staff at Garden4less are a breath of fresh air! It’s a pleasure to be able to speak to a human who not only cares but knows their products!

Definitely recommend them and will use again!

5 November 2025
Unprompted review
Garden4less logo

Reply from Garden4less

Thank you for your lovely review. We really appreciate it.

Rated 5 out of 5 stars

Chair pre order

Signed up to be notified when the chair was back in stock. Notified around the time they promised, easy payment process, and chair delivered on the date given. Seamless process, where I was kept informed sufficiently with being bombarded.

8 January 2026
Unprompted review
Garden4less logo

Reply from Garden4less

Thank you Catherine

Rated 5 out of 5 stars

This company provided excellent

This company provided excellent, exemplary customer service. Up to date information was continuously provided on the progress of the order, which was delivered as promised on time. I have no hesitation in recommending the company.

10 January 2026
Unprompted review
Garden4less logo

Reply from Garden4less

Thanks for the recommendation

Rated 5 out of 5 stars

First class company

First class company. Prompt delivery of my purchase which was at a very competitive price.

15 December 2025
Unprompted review
Garden4less logo

Reply from Garden4less

Thanks James

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look