I had a decompression operation for spinal stenosis on 24 October. I was given a pair of below knee Fitlegs compression socks before the op. When I was discharged on 26 Oct I was given a spare pair o... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Handled my order seamlessly, order despatched in good time and advised of split shipment , good communication

Reply from G+N Health

Reply from G+N Health
These everyday compression sock are fantastic. Very comfortable and help prevent my feet from swelling. Great company to deal with too.

Reply from G+N Health
Very helpful customer services, the stockings arrived very quickly, they are quite tight until you get them on, but very comfortable once on. Would recommend and a very good price too

Reply from G+N Health
Reassuring tracking system and prompt delivery. If any problem, understanding and helpful.

Reply from G+N Health
It does what it says on the box. They are very tight to put on but that's what they are intended for.
We had to purchase some larger sizes due to my wife's post operation leg swelling. Only trial and error has allowed us to establish what is the correct size to use on that leg, whilst the recommended size is in use on the non-operative leg.

Reply from G+N Health
I brought spotted socks in the largest size then i brought plain blue in the largest size .
The plain socks seem smaller and more difficult to put on.

Reply from G+N Health
Prompt efficient service. Good quality product. Happy to rec.
Gary

Reply from G+N Health
First of all I want to say I got the socks very quickly.
One of my packages had been opened, the seal was broken.
It was bought as a present and one for myself.
I wear alot of compression socks due to running. I was very disappointed at how I couldn't even tell I was wearing compression socks. I brought these as I'm struggling with tired legs from work. I have recently had alot of swelling due to the hot weather too
I feel sad that I've had to put this feedback on.
From a customer who doesn't like giving negative feedback 😞

Reply from G+N Health
The improved website is good. Easy to buy. Quick delivery. It's good to see that the price of Fitlegs2 has dropped significantly.
A excellent service very quick response and great information online
The compression stockings themselves are great, but my warning is do NOT order direct from fitlegs.com. Eleven days ago I ordered three pairs of closed toe stockings for my husband who has just had hip replacement surgery. One pair quickly arrived, but there are two pairs missing. I have sent three emails to customer services, completed their online contact form, left a voicemail, and I have heard nothing - no response at all to tell me when the missing two pairs of stockings will be delivered or to offer me a refund. I did manage to get an initial response from their bot on Instagram of all places, but that disappeared without offering any help.
My husband is making do with one pair when he needs three pairs. This is appalling customer service at the best of times, but I think it's unforgivable when you're talking about a medical item that has been ordered for a surgical purpose. And without a refund, this is just theft.
Update: After two weeks of silence customer services finally got in touch and sent the missing stockings. Still shocking service for a medical sales situation.

Reply from G+N Health

Reply from G+N Health
Great product, used by hospital following open heart surgery, we were issued a second pair, but I wanted to be prepared as my husband needed to wear the socks for 6 weeks, so ordered 2 pairs directly from Fitlegs
Exactly the same as issued by hospital, good fit, takes a bit of practice for carer to put them on patient as the socks are very tight fitting.
Easy to wash and line dry. Simple to use website, good product description and arrived as stated.

Reply from G+N Health
These socks were used by the hospital where my husband had his surgery, he needs to wear them for 6 weeks.
The hospital provided us with a second pair but I felt it would be useful to order more, just in case!
They are very thin yet very compressive, there is an art to the carer putting them on the patient! It takes practice!
I would highly recommend these socks, easy to wash and line dry, very robust construction.

Reply from G+N Health
The product does as it states that it should and I have no complaints, even the delivery day was as stated.

Reply from G+N Health

Reply from G+N Health
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.