G+N Health Reviews 

248
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 43 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast delivery service, noting that orders arrive promptly and tracking updates are very helpful. Consumers highlight the exceptional product quality, describing the items as comfortable, supportive, and effective for daily use. People also mention that the official website is extremely easy to use when finding what is needed. Some reviewers were not happy with the sizing, mentioning that certain garments felt rather small or tight despite ordering their usual size. A few other people also felt that having better information on sizing would make choosing the right option easier.

What people talk about most

Product

People report positive experiences with product, frequently praising the comfortable designs, high quality,... See more

Delivery service

Clients share positive opinions on delivery service, expressing widespread appreciation for the exceptionally... See more

Order

Customers had positive experiences with order processes, frequently highlighting the quick and efficient... See more

Quality

Reviewers express great satisfaction with quality, highlighting that products are very good, comfortable, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had a decompression operation for spinal stenosis on 24 October. I was given a pair of below knee Fitlegs compression socks before the op. When I was discharged on 26 Oct I was given a spare pair o... See more

Company replied

Rated 5 out of 5 stars

I had a decompression operation for spinal stenosis on 24 October. I was given a pair of below knee Fitlegs compression socks before the op. When I was discharged on 26 Oct I was given a spare pair o... See more

Company replied

Rated 5 out of 5 stars

A super efficient company. Leaving aside the very fast delivery and all the email updates as to when the goods will be delivered, their web site is excellent. Nothing is left to chance and all i... See more

Company replied

Rated 5 out of 5 stars

Really soft warm bamboo support socks bit difficult to pull on at first but fine now legs don't ache now when walking the dogs



Contact info

4.6

Excellent

TrustScore 4.5 out of 5

248 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.6

All reviews

(248)

44 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great socks

Handled my order seamlessly, order despatched in good time and advised of split shipment , good communication

3 October 2025
G+N Health logo

Reply from G+N Health

Hi, Adrian

Thank you for your review! Its great to hear your experience with our customer service team was great and your order arrived as per expectations we set.

Warm Regards,
Wesley
FITLEGS Team

Rated 5 out of 5 stars

Socks fit perfectly

Socks fit perfectly. Prompt delivery as usual.

30 September 2025
G+N Health logo

Reply from G+N Health

Hi, Ted

I'm glad to hear that the socks were a great fit for you and you were happy with our prompt delivery times. - Thank you for taking the time to leave this review, we really appreciate your support. 😊

Warm Regards,
Wesley
FITLEGS Team

Rated 5 out of 5 stars

Everyday compression socks are the best

These everyday compression sock are fantastic. Very comfortable and help prevent my feet from swelling. Great company to deal with too.

22 September 2025
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Reply from G+N Health

Hi, Helena

Thanks for your great review! 🎉
It's good to hear that the socks were comfortable for yourself and you had a pleasant experience with our support team, I'll be sure to pass the feedback on to them! 😊

Kind Regards,
Wesley
FITLEGS Team

Rated 5 out of 5 stars

Very helpful customer services

Very helpful customer services, the stockings arrived very quickly, they are quite tight until you get them on, but very comfortable once on. Would recommend and a very good price too

15 September 2025
Unprompted review
G+N Health logo

Reply from G+N Health

Hi, Ssn Bltn

Thanks for your amazing review! 🎉📄

Its great to hear that you had a great experience with our customer service team! I'll be sure to pass on the message to them as they'll be thrilled to hear that! We're also pleased to hear that your delivery experience was as expected and the stockings were comfortable. 😊

Warm Regards,
Wesley
FITLEGS Team

Rated 5 out of 5 stars

Reassuring tracking system and prompt…

Reassuring tracking system and prompt delivery. If any problem, understanding and helpful.

14 August 2025
G+N Health logo

Reply from G+N Health

Hi, Judith

Thanks for your review! ⁠😊 🎉
We're really glad that you found your experience smooth and reassuring! It's a pleasure to have you as a customer.

Kind Regards,
Wesley
FITLEGS Team

Rated 5 out of 5 stars

It does what it says on the box

It does what it says on the box. They are very tight to put on but that's what they are intended for.

We had to purchase some larger sizes due to my wife's post operation leg swelling. Only trial and error has allowed us to establish what is the correct size to use on that leg, whilst the recommended size is in use on the non-operative leg.

7 August 2025
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Reply from G+N Health

Hi, John

We’re pleased to hear that you found our socks suitable for your needs! Your feedback was wonderful to see this morning. 😊

Many Thanks,
Wesley
FITLEGS Team

Rated 3 out of 5 stars

I brought spotted socks in the largest…

I brought spotted socks in the largest size then i brought plain blue in the largest size .
The plain socks seem smaller and more difficult to put on.

5 August 2025
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Reply from G+N Health

Hi, SJ

We’re sorry about your experience with our socks, if you wish, could you please contact support@gandn.com so we can help you further? 😊

Kind Regards,
Wesley
FITLEGS Team

Rated 5 out of 5 stars

Prompt efficient service

Prompt efficient service. Good quality product. Happy to rec.
Gary

28 July 2025
G+N Health logo

Reply from G+N Health

Hi, Gary

Thanks a million for your feedback. 🎉

We’re glad to hear that you enjoyed our products and received great service! 😊
It's also amazing to hear that you’d recommend our products to other people, your support is truly appreciated.

Cheers,
Wesley
FITLEGS Team

Rated 3 out of 5 stars

Had high hopes for happy feet and freshlegs

First of all I want to say I got the socks very quickly.
One of my packages had been opened, the seal was broken.
It was bought as a present and one for myself.
I wear alot of compression socks due to running. I was very disappointed at how I couldn't even tell I was wearing compression socks. I brought these as I'm struggling with tired legs from work. I have recently had alot of swelling due to the hot weather too
I feel sad that I've had to put this feedback on.
From a customer who doesn't like giving negative feedback 😞

28 June 2025
Unprompted review
G+N Health logo

Reply from G+N Health

Hi, MissZMD

Thank you for sharing your feedback.

We're sorry to hear you had a negative experience with FitLegs. We would love to see if we can do anything to make it right for yourself.
Please reach out to us at support@gandn.com so we can offer some support.

Hope to hear from you soon! 😊

Kind regards,
Wesley
FITLEGS Team

Rated 2 out of 5 stars

Shocking customer service, missing stockings and no response for 2 weeks

The compression stockings themselves are great, but my warning is do NOT order direct from fitlegs.com. Eleven days ago I ordered three pairs of closed toe stockings for my husband who has just had hip replacement surgery. One pair quickly arrived, but there are two pairs missing. I have sent three emails to customer services, completed their online contact form, left a voicemail, and I have heard nothing - no response at all to tell me when the missing two pairs of stockings will be delivered or to offer me a refund. I did manage to get an initial response from their bot on Instagram of all places, but that disappeared without offering any help.

My husband is making do with one pair when he needs three pairs. This is appalling customer service at the best of times, but I think it's unforgivable when you're talking about a medical item that has been ordered for a surgical purpose. And without a refund, this is just theft.

Update: After two weeks of silence customer services finally got in touch and sent the missing stockings. Still shocking service for a medical sales situation.

18 June 2024
Unprompted review
G+N Health logo

Reply from G+N Health

Hello Helen,
Thank you for your feedback. We apologise for the inconvenience and frustration you experienced. We understand how critical timely delivery is, especially when items are needed post-surgery. We have issued a refund for the delay and sent out the missing pairs of compression stockings. Thank you for bringing this to our attention.
The Fitlegs team

Rated 2 out of 5 stars

Only received 1 of 3 items

Only received 1 of 3 items. no explanation.

10 May 2024
G+N Health logo

Reply from G+N Health

Hello Martin, I am sorry to hear that you did not receive what you ordered. If you could please email us at support@gandn.com and a member of the team will be happy to resolve the issue. Many thanks, the Fitlegs Team.

Rated 5 out of 5 stars

Great product!

Great product, used by hospital following open heart surgery, we were issued a second pair, but I wanted to be prepared as my husband needed to wear the socks for 6 weeks, so ordered 2 pairs directly from Fitlegs
Exactly the same as issued by hospital, good fit, takes a bit of practice for carer to put them on patient as the socks are very tight fitting.
Easy to wash and line dry. Simple to use website, good product description and arrived as stated.

30 April 2024
Unprompted review
G+N Health logo

Reply from G+N Health

Hi Julie, Thank you for the great review!

Rated 5 out of 5 stars

Very fitted !

These socks were used by the hospital where my husband had his surgery, he needs to wear them for 6 weeks.
The hospital provided us with a second pair but I felt it would be useful to order more, just in case!
They are very thin yet very compressive, there is an art to the carer putting them on the patient! It takes practice!
I would highly recommend these socks, easy to wash and line dry, very robust construction.

1 May 2024
G+N Health logo

Reply from G+N Health

Thank you for the 5* review! From the Fitlegs Team :)

Rated 1 out of 5 stars

Did not arrive as promised

Did not arrive as promised. Now too late to use the product.

24 April 2024
G+N Health logo

Reply from G+N Health

Hi there, so sorry to hear your Fitlegs did not arrive in time for use. I can see you selected our free 2nd Class Royal Mail postage option. Standard delivery time is 3-5 working days, however, Royal Mail can sometimes experience delays which are out of our control. If you would like to discuss further please reach out to our customer service department at medsales@gandn.com. Many thanks, Fitlegs Team.

Rated 5 out of 5 stars

Prompt arrival

Prompt arrival, helpful sales lady. Correct fit!

23 April 2024
G+N Health logo

Reply from G+N Health

Hi Susan, thank you for your lovely review!

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