Shopped with Gamesmen several times and have never had an issue. Always quick to post. There's usually only up to one working day wait between order and postage - there's a "skip the queue" pay extra... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Information provided by various external sources
Australia’s longest operating independent video game retailer. Open 7 Days. Est. 1982. Fast Delivery. Call 02 9580 9888. Shop online or in store for all your gaming needs, including Video Games, Consoles & Accessories (for PS4, Xbox One, Nintendo Switch, PC, Retro and more), Board Games, Tabletop Games & Puzzles, Toys, Pop Culture Merchandise, Gifts and more... The Gamesmen has a clear focus on continuing to deliver quality service, the extensive product range and the enjoyable shopping experience that has made us famous all these years. We will always do our utmost to offer the best possible deal combining price, service and the right product.
Contact info
491 Forest Road, 2222, Penshurst, NSW, Australia
- 02 9580 9888
- sales@gamesmen.com.au
- www.gamesmen.com.au
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
So helpful, above and beyond
I'd noticed a product on the website that my young child would really love, it was the last one and only available in store. After checking it over a pretty long period, I reached out and asked if it could be made available for online and the staff were so happy to help. They had it transferred from store to online fulfilment and let me knoe the exact steps to purchase. The whole process from me reaching out and having it transferred to having it in my hands via AusPost took only 3 days. Theyre always so friendly and fast.
Lightning fast shipping
Lightning fast shipping!
Maybe it was because I lived pretty close in NSW but once it was shipped it came the next day.
Absolutely would buy again (I already put down a preorder a month ago for another figure 🤣)
Cheers guys!
This is good store with new games and…
This is good store with new games and old one. Also, if you need, you can buy trading cards and more interersting stuff
Got what I paid for
The package showed up in great condition and didn't take much time to show up. Will definitely be getting more of my Star Wars Black Series Collection from here.
Great customer service and package came…
Great customer service and package came in good condition. I managed to buy rare funkos that is not available elsewhere.
Delivered as scheduled and great…
Delivered as scheduled and great product as advertised.
1989 Joker. I love purple! 💜
I preordered a McFarlane's Toy from the Gamesmen. In this case it was a highly awaited Jack Nicolson 'Joker' from 1989 Batman. Most collectors online a.k.a the U.S prefer the purple version💜 as opposed the an orange Platinum chase 🧡. After a few anxious weeks Gamesmen shipped my toy. I was nervous! While the 🧡 Joker is very nice, I was delighted to get the common 💜 one. Good price, speedy post and good packing. Thankyou times 1000to The Gamesmen.
I ordered the Energizer Everest 1100…
I ordered the Energizer Everest 1100 Generator to keep my 373 litre fridge and upright freezer charged and it worked ! It kept them both charging for 5hrs which is all I needed , there was still 6hrs left on the generator to use , I was so pleased , it took me a while to work out that you have to switch on the AC button TWICE to activate the generator once the fridge was plugged in , and then wait approx 20mins for the watts to go down to about 8watts and then add the other plug from the upright freezer , our electric meters got changed over in our building and took 4 hours so this was ideal for a replacement of energy , so reliable , what a great help this was , and The Gamesmen were not only helpful and knowledgeable with this Energizer Everest , they also offer delivery within 2 days either through a courier or Australia Post , and it was also on a sale so I'm very happy with this experience all round , thankyou very much ☆☆☆☆☆
Silent Hill 2 ps5
Always a pleasure and you know you're getting what you paid for. Great prices, fantastic selection of games. Wonderful store/company. Would recommend 100%
Fast and efficient.
I ordered a present for my niece through The Gamesmen. Check out was super easy, and there was a great sale on. Within the day it the order had been packed, and within two days it was on the doorstep! So fast and efficient - thanks so much The Gamesmen!
BUYER BEWARE
BUYER BEWARE, ESPECIALLY FOR GIFTS. I bought an official Nintendo licensed collectible item as a gift. I paid extra for shipping and The Gamemen chose to ship it in a box that was too small. Despite photo evidence showing that they intentionally bent and damaged the official retail packaging to force it inside, they refused to offer even a $5 partial refund. When contacted for a partial refund, this games/toys/collectibles retailer shockingly claimed that they "do not consider the packaging as part of the figure" (their words verbatim). Very poor practice for items meant as gifts. Order number: 08-14593-66095
Really great and above all the rest
Really great and above all the rest, after all these years still going stronger than ever.
I've been waiting 4 weeks to receive my package , but they claim it's been delivered 😡😡
I ordered several items from The Gamesmen as gifts as they seemed to have a good reputation . I'm so disappointed !! I was emailed that my package had been delivered , instead it's totally disappeared . Both The Gamesmen and Australia Post claim it has been delivered , their only "evidence" is a photo of the label and a fake signature. DON'T ORDER FROM THEM !!
Great customer service
It was easy to do on line and offered to dispatch the same day and was delivered the next day prompt service and prompt delivery on time fantastic customer service
Pre-ordered something to arrive in February—still not shipped :(
I pre-ordered a figure of Smart Falcon from Umamusume: Pretty Derby at the end of January and was told it would arrive in early February. I then got told it was delayed and would arrive in March. The figure still hadn’t even shipped by the end of March, so I emailed customer service, and was told it would arrive in April. April is nearly over, and still no updates.
I don’t know if this is an issue with The Gamesmen or the manufacturer, but I’ve had a rough experience.
these guys are the real deal
these guys are the real deal. buying from NZ
The range is amazing
The range is amazing, and prices wereexcellent. Easy ordering and very prompt delivery. I will definitely purchase from them again!
Highly Recommend
Was looking for a product sold out everywhere so I rang them - they told me to email them and they would let me know when it was in - which they did! I ordered one and it arrived today - very fast. Very happy with The Gamesmen highly recommend!
Awesome service
Awesome quick service, great communication and reasonable pricing.
Excellent service
Excellent range, very fast service. Ordered and delivered within 24 hours. Products arrived well packaged and in perfect condition.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








