GAME Reviews 

Easy to order and always on time sometimes even before the date due but never been late.

Excellent experience excellent service

I was in game today to make some inquiries on purchases and had the best experience thanks to a fantastic member of your team named Rosie. Super friendly and helpful. I will certainly be back for more purchases.

I bought a £20 PlayStation voucher as 2 games I'd wanted were on sale and bundled together we just a pip shy of that so i could get both for a decent price. Bought and paid for the digital voucher and got it about 12 hours later. By which time my cart had updated to about £95. Cheers guys 🤌

Ordered a Mario and Yoshi Lego and the box is significantly damaged. Was going to return it but having paid for next day delivery will not be paying another 5 quid to return the item. Very poor and will not be ordered from game again.

Items arrived a few days earlier than quoted, so I was very pleased. In immaculate condition, brand new, superb price. All in all a smooth, fast purchase.Many thanks

Ordered effortlessly online and delivered next day as promised. Great service from start to finish. Thank you

a reasonably price well spec,d AIO pc delivered really quickly. Will do the job I need it do. Time will tell,

Good communications from “ Game” I was kept informed from start to finish, a very smooth and easy purchase.
First class service!!
5 stars!!!

Order was well priced and suitablw for one of my Great Nephews. Both he and his older brother both use PS5. both very happy with the realism of video and audio. Good bargains and quality in the price reductions as well as the great range of games etc..

I paid for next day delivery and have not received my order

I paid for next day delivery and have not received my order?

I ordered my son a new gaming chair and they sent me a desk considering this was for his birthday twice ive sent messages through the chat and both times im told 24/72 hrs but still waiting with a desk that is of no use

I am disgusted by your service.
I paid for next day delivery by dpd which cost £11.99.
You emailed me and stated delivery before 12 noon on Sunday ( tomorrow)
I contacted you on online chat as dpd tracker says Monday.
You lied and said it had been delayed as I spoke with dpd and my parcel is sat at the local delivery office right now awaiting delivery on monday because game actually conned me and booked a cheaper weekday delivery slot!!
You will not even contact dpd and pay what was supposed to be paid which I was charged for.
All I get is contact us once you recieve your delivery and we will reimburse the delivery charge.
How is this acceptable?
You email with a guaranteed day and before noon, then lie on web chat saying delayed.
And then will do nothing about it.
Well my daughters birthday tomorrow what do I tell her??

Prices are competitive with a good selection of products online. However that's their only good point nowadays.

Charging £4.99 for click and collect is completely bananas. Especially when it costs £4.99 for home delivery of standard items too.

You have to order online too, because their in-store stock is barebones at best.

To add to the negatives, it took 48 hours to process my small order, and for my £4.99 delivery fee I didn't even get first class post.

Game are backing themselves into a corner of complete irrelevance in today's market. Without changes they'll be gone in a few years.

Good prices but items arrived in plastic bag parcel, contents of bag were squashed, whether they were squashed before transit or during I'm unsure, pro tip guys if sending items that can be squashed use a box.

Was really good thanks

Avoid GAME for preorders as they take your money and then don’t deliver or even notify you to tell you what’s going on with your order.

Preordered items a month before launch, payment taken immediately but then never delivered and only told there was an issue when I chased them up about delivery timescales.

Item was a Collectors edition and now out of stock everywhere other than on resale sites for £100 more!

Customer service team totally disinterested. Still haven’t had refund.