I bought a £20 PlayStation voucher as 2 games I'd wanted were on sale and bundled together we just a pip shy of that so i could get both for a decent price. Bought and paid for the digital voucher and... See more
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About GAME
Written by the company
Customer Service Opening Times
Monday to Friday 08:00 - 20:00
Saturday & Sunday 09:00 - 18:00
(All times are GMT)
Contact Customer Service
Contact info
Unit A, Brook Park East, NG20 8RY, Shirebrook, United Kingdom
- www.game.co.uk
Asks customers to review
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Hasn’t replied to negative reviews
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Brought a ps5 pro
Brought a ps5 pro, I got £30 cheaper with Fraser plus & had it delivered to my door next day.
Halo: Campaign Evolved Preorder
Got the preordered game 2hrs before it goes live so I appreciate the fast next day delivery.
disgrace
the item which are quite heavy
came in a plastic bag and the bag was ripped and left on my door step to get wet all the items looked like they had been stood on multiple time
Pre ordered game 2 mouths before…
Pre-ordered game 2 months before release, and dose not come on release day, with spending £5 for delivery, with this is not the only time game has started to go well just bad with delevry with my my last order was wores(about 9 mouths ago), with the game i pre oreded again, not even get shipped just cancelled one week later of trying to get a message to them about it with not getting anyone sending anythingback, with just cassling it one week later no reason sent to me why?
with i try and get games from well game and HMV and Ebuyer and such and not use places like Amazon with not wanting to support them, but stuff like this happning makes it hard to even want to use them, so do not order anything if you think it will come in less than 3 days of coming out, or being orderd, with I will just not use game anymore with it is a shame with having good memrys or being a teen and getting the games with them sending it with Ryal mail with in getting to me the next day, with that was 10 years ago, with now its just sucks, and let it die.
Since GAME was taken over by Sports Direct
Since GAME was taken over by Sports Direct the service has been an absolute joke. Sports Direct have always been a cheap and useless company, but now GAME has become the same.
I have been going to game for as long as I can remember and unfortunately, now that all the independent GAME stores have closed, I won't be buying from them. Received poorly packed products since the take over and before it was always secure and well packaged.
Broken Promise
Really wish you hadn't chosen Evri to diliver my copy of Halo combat evolved. I've just received an email from them stating that I'm unlikely to receive it anytime soon and upto no later than 9pm tomorrow! Having paid £4.95 for delivery I would have expected it to arrive on launch day as promised by yourselves.
Easy to use site and quick delivery
Easy to use site and quick delivery
All boxes damaged or ripped. …
Everything that same in boxes except one item was either damaged or ripped. Can’t understand why you’re going in bust with packing like that.
Bought games in clearance
Bought games in clearance. Most fine but sent me a second hand opened (and scratched) game within them which is not what I bought. £5 to return it and game was £3.
Games came a week earlier than was said…
Games came a week earlier than was said games my main xbox games store.
Very good at sorting a delivery problem…
Very good at sorting a delivery problem with out any fuss. A great team at game.
Incorrect game
3 out of 4 games I ordered were correct. The other was the correct game but wrong console. Reporting this issue online took much longer than it required as the chat bot could not understand the issue.
damaged items
my items were packaged in a plastic shipping bag and came severly damaged. i would not have ordered these items if i knew they were going to come in this condition
Ordered placed with no problems
Ordered placed with no problems, very easy and straight forward, email received with 10-15 mins
Didn’t receive my pre order and they…
Didn’t receive my pre order and they don’t know anything about…. Assassin’s Creed Black Flag Collector’s Edition… I will never buy in this store again….
Do not i REPEAT DO..NOT!!!!!buy…
Do not i REPEAT DO..NOT!!!!!buy anything from this horrible crappy company. I bought four games online advertised as new ....got them delivered,one was new,the rest were second hand. Got onto customer support and they are as much help as a chocolate fire guard. Nothing sorted so stuck with second hand games ..boxes they came in damaged and cracked. If i wanted second hand trash I would go to cex...Game is the most disgusting and horrible company needs gone altogether. Administration again to get away with their debts. What an absolute s##thole of a company ...please for the love of God...everyone stop buying from them ...let them be gone!!!!!!!!!
Super quick delivery and great product
Super quick delivery and great product
Hiya I would of given you five but…
Hiya I would of given you five but yesterday I received the parcel from you and it had a pop in it and the blocks was broken open as a collector that is not good but games yes everything else I’ve love
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