GamBlock®  Reviews 

This is great. I tried betstop but it didnt stop many sites. Have not been able to get around gamblock. I wish i had heard about this earlier.

5 Stars. Special Thanks to Allison. Not very tech savvy but they helped me with the setup no problem.

Tried Betstop and just gambled overseas.
Went to GA and they suggested Gamblock.
Staff were quick, empathetic and non-judgmental.

Update from my initial review.... My 2 month license is finally up after just giving up with this software I purchased a different device to use until the long 2 month license period expired ... And it finally happens so I emailed support about how to go about deleting their usless software this is copied and pasted from the email

"So just confirming on Jan 21 that I will simply be able to just uninstall this usless software off my phone ?? Or is there other steps to having it removed once the license is up"


Was my question , this is their response
"
6.1)

Our current browser will be replaced soon.

In the meantime, if your device experiences any issues with pages not rendering properly, please use the link below.
I have spoken with a Gambling Harm Counsellor about your abusive language. They have advised me to provide support when you behave in a civil manner"

.... not sure what in my email asking about how to delete it was abusive or if they considered the usless software offensive but they have stopped answering any emails , Facebook , instagram and do not answer the phone number provided for the last 4 days now and I am unable to remove this software even though the licensing is expired... Please if you have a Samsung phone STAYY AWAY they will just keep giving you the run around ... Install this update this try this make a list of sites ... It goes on and on and no actual solutions and no actual help just copy and paste replies from support Thai was the biggest mistake ever installing this software on my brand new s23 has made it a complete brick finally thought I would of got to use it since the 2 months is up but now have been ghosted by gamblock and I'm stuck with this on my brand new phone

Davids response is both untruthful and extremely unprofessional. David the CEO at Gamblock continues to blow my mind in completely negative ways. What professional CEO would reply for everyone to a clients therapy status? I promise you he and Gamblock take NO responsibility for their actions and place all the blame at the feet of their customers. If you don't believe me please just read all the one star reviews of which there are tons. I will now specifically respond point by point to David's reply.

1. The software that David says corrupted my computer is laughable. I purchased and installed Norton software to protect my computer. Norton is one of the best reviewed and most trusted software providers used to protect computers. In a separate email David also used the term unethical software to describe Norton security which again is laughable. So, if you want to purchase gambling blocking software and have commonly used antivirus and security software installed on your computer don't purchase Gamblock. They claim to have been helping people since 2000 but they still haven't developed the capability for users to keep their already paid for antivirus and security software while using Gamblock at the same time.

2. He says Gamblock has helped me an inordinate amount of times with my computer. To that I say Gamblock has not helped me. They apparently have great technical support, however none of their technical support knows how to fully remove Norton even when you give them complete remote access to your computer. On my end I uninstalled Norton which their remote tech even acknowledged saying "the issue is with Norton, though it's shows been removed its still interfering the installation". So I followed all the steps to uninstall Norton (even though I should not have had to remove Norton) but it somehow was still interfering with the installation. So, if their supposed great tech support has complete access to my computer remotely (which I gave them access to on multiple occasions) couldn't figure out why Norton is still interfering with the download after their own remote agent acknowledged that Norton shows it was fully removed then how is the average Joe like me supposed to fix the issue? Second David uses the word inordinate (which means dis-proportionally large) to describe the number of times they tried but failed to help. Using that word in this scenario is completely condescending since the only reason I they have had to try and help me so many times is because they are clearly not knowledgeable enough to resolve the issue. I observed every remote agent as they worked on my computer and every time they would just try the exact same steps as the remote agent before which clearly didn't work. (The definition of insanity is trying the same thing over and over again and expecting different results). Lastly he says you need to follow the steps above. This is the most infuriating line because I did follow all the steps and was unable to properly install it which is the whole reason behind having a remote agent gain access to my computer to figure out the issue and resolve it. David and many other employees at Gamblock would send me the exact same email instructions saying "you just need to follow the steps" when they clearly knew that I tried those steps and it didn't work so what was the point of continuing to send me the same instructions over and over again when their own remote agents followed those steps with no success.

3. I recently blocked them which is why they could not reach me via the phone. After months of trying to get this software downloaded anyone would become exhausted of watching the company try the same thing over and over again, saying they were working on a fix with their backend/developers team, then responding saying they found a fix, followed by the realization that they had not found a fix since they would try the exact same thing without any success you just start to give up and realize it's not worth the stress and time anymore. Lastly on this point, I asked them not to contact me anymore and they ignored that and replied to the email 5 minutes later. David also says in his own words that he tried to call me after I asked him not to.

4. David, If you say I used expletives against your employees post it here as proof. Ensure you copy and paste the whole conversation so the readers get the full context of the conversation.

5. David says I made threats. David/Gamblock would not refund me for the software that their own remote agents could not find a way to install so my only recourse of action was to reach out to our lawyer to discuss ways to recoup our money. That's my big threat David?

I am now out of space. In my next response I will attach emails and chat logs if David continues to blame while not taking any responsibility.

I recently bought gamblock. What a relief!

I couldn't be happier. Thank for giving my life back to me.

My family see I'm trying to step in the right direction.

It's exceeded my expectations as I tried the others.

I have really been excited to get this set up and finally get some peace of mind that I can’t gamble. However, I was just stood up for the second time when I gave them a day and time. I just don’t get it. They email and tell me to make sure my system is updated and give them a day and time, yet they never show. I had to use my lunch break today waiting on them for nothing.

Very poor, non existent support. Sent several emails asking for help since it doesn't work well on android at all, no replies at all. Glitchy, can't even click to verify i'm not a robot and page format is completely off since it uses an old version. Can't log into simply sites like vodafone to renew my monthly sub. Terrible so far. Maybe someone will bother to help after seeing this.

****update****
The agent responded 1am - wasnt able to fix and said ny device is not compatible. Ignores all emails that request they delete the software until they fix it since I can't access basic sites like my mobile providers to purchase my payg bundle or my account where I withdraw my pay.

I've expressed the severity which falls on deaf ears everytime. They have 0 service and without access to my money, I'll be homeless since I'm now 3 days late on my rent due to this app.

Ive asked for a ceo DAVID WARR response to my complaint. Also ignored. I urge anyone that is thinking of doing this to not. They have legit ruined me, absolutely no sleep and no access to my money. THEY DONT CARE AT ALL or they would realise what they've done to me and take appropriate action.

****updated 8th Jan****
Company response is a complete lie. They havent helped at all. No CEO reply. 4 days in and I'm in more debt having to borrow money to pay my rent because whilst they ADMIT they've a faulty software, THEY REFUSE AND IGNORE ALL my requests to remove the software and what they've done to my phone. They ask me to be patient for how many more days? How many more days without access to my money, which is no access to basics like food, water? They clearly want me dead.

Further update ****9th Jan****
Now they say the decline to help if I decline their help or use emotive language.

They don't seem to understand that I gave them opportunity to resolve for 3 days and shared screenshots videos etc and was patient.

Now that I'm in a desperate situation 5 days in without access to money, they are using terms and conditions against me. 5 days in using softwart that is faulty and has messed up my phone, and they're using terms and conditions against me.

I've expressed I need my money to buy food - no concern or help. Complete refusal to delete the system that they've installed that doesn't work.

I hope the next person doesn't go through the same thing as me. Remember no matter how desperate you are for food, rent money, they won't call you to help and refuse to delete the system at all costs.

A real shame, because if they had any form of customer service, then I would have been more willing. The last 5 days proven to me you can never trust this company because you're simply not a priority, ever.

**updated18th jan***
14 days ago - this trouble begins.

I wrote my last email 10th Jan to the company, telling them no more comms, since they have broken me mentally, with all the reasons why.

Until this new and updated reply on TP, no communication from the CEO at all despite several complaints made early on which he decided to ignore, since I didn't have any acknowledgement at all.

Re 28 emails in a row - I only replied to your emails. Ofc i am fruatrated with software on my phone that doesnt work and restricts my phone on every login page I need, cant click 'accept cookies' or anything. Ive explained everything in detail.

They simply take no accountability and as you see, it's now all my fault for being 'uncooperative' after this many days.

I left my phone number multiple times, no calls. I left you videos of how nothing worked. But I'm still uncooperative and the problem. Learn to look at your failures.

As for for abuse, yes you've shown me you are money hungry. Since my circumstances had little impact to your timeline. How do you expect people with no access to money for food, for rent to behave? Happy? Patient? And after 14days? Should I srill be willing to trust a company like this? Would you?

I told you you've shown me I cannot trust you, and no attempt to deliver any form of customer service.

Well done to the CEO for finally repling for the first time 2 weeks later, and showing no interest but to pass the blame on to me.

I tried Betstop, which did not block offshore sites. There was a minor glitch setting up. Shout out to Allison and Maxine who helped me.

This company has a bad support. I had buyed the gamblock software but wasn't compatibel with my device. I asked for a refund of my money, but they wouldn't do that. I was so lucky that i payed with paypal that i has decided to open a claim. Money is now back by paypal, but this is not how you need to help or do to customers....
Watch out for this company!!

This company is awful. Extremely slow responding to emails. I purchased this to block online casinos. It blocks almost everything: my work, my bank, paying bills, hospital charts, stores, elfster, Facebook games, google searches, airlines, and much much more. DO NOT PURCHASE THIS. I DONT EVEN WANT A REFUND. I JUST WANT IT GONE. ITS LIKE THEY OWN MY PHONE.
1-1-2024 They've help some but the problem is I have a google phone and their app really doesn't work for a Google Phone.
I'm still having issues with this app. I can't login into certain accounts because I don't have a browser to use. They did grant permission to some apps but not all my apps. The apps they did give permission to I can't reset the passwords on about 15 of them still. I don't have Chase bank app and Pinterest. I can't do any web searches nor login into anything I don't have an app for.

I was advised to use betstop and it only blocked some aussie sites. ga told me about gamblock and I’ve lost no money since. The support guys were really respectful. Wish I was told about this sooner.

Very happy as it has restricted the gambling on my device however the only issue I have is that it also restricts multiple websites and apps that do not involve gambling which is frustrating as you have to email gamblock to tell them which apps and websites are coming up restricted, I would of give it 5 star if this issue wasn’t happening.

This program is amazing. Even IT helps out huge. I had an issue with the Browser and they were able to fix the problem

I want to say that gambling is so difficult to stop sometimes and this software has helped. I want to say thanks to people involved with this service. And i would like to share the good feeling of wanting a better world suitable for all.

Very good and polite support.
Shout out to Maxine and Alisson and the technicians.
Its the only anti-gambling software that blocks factory reset.

I had an issue with dowloading the browser. After a mail, they helped me within second to set it up perfectly. Big thanks!!

I’ve tried every version of this miss sold software, it’s been about a year since my last attempt and they claims there’s been improvements. Therefore I gave it another shot, still so easy to get around, slow replies and unusable phone!

I’ve tried their latest version, which is stuck in sandbox mode and the phone is unusable.

I’ve sent them 5-6 emails in 24 hours with no response.

So not only does the software not work, they take forever to reply in a time that people need their phone for calls, work, emails, banking, Apple Pay etc! Last time they left me days with no phone!

I am very lossing and addicted to online gambling and decided to ban my id

Product is excellent, amazing...Also supporting team are VERY KIND with a lot of patience...Everything is PERFECT...Thanks