The daughter came to our home and measured and gave us the estimate we told her wed need a day to talk. I tried calling them back but no return calls, today I finally reached them and the women told m... See more
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I found this company to be very unhelpful when speaking to them. I don't think they care about their customers.
Company replied
I ordered a number of wooden ventian style blinds from GB and had issues with them all, wrong sizes, colours not matching. The last order in october was for two identical blinds albeit different width... See more
I requested sample material for blinds from this company. Regrettably they never even bothered!
Company details
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Whatever your style, simple elegance or striking opulence, no matter what your budget is, at Gallery Blinds we're sure to have a solution that's just right for you. Here at Gallery blinds we understand the importance of quality, price and service to our customers. We have been manufacturing quality made to measure blinds in our own factories for over 25 years. Utilising the very latest machinery and tooling our dedicated workforce are focused on providing quality bespoke blinds that are second to none and at prices that are unbeatable. By using mainly UK designed and manufactured components and fabrics we never compromise on the quality of the product which is why we give an unrivalled standard 3 year guarantee on all our blinds. By manufacturing in our own factories we offer an amazing range of truly bespoke styles, colours and options that simply cannot be matched online. Our manufacturing process guarantees that all blinds are fully inspected at every stage of manufacturing process to ensure that you are entirely happy with your purchase. We are so confident that you will be pleased with your purchase that we offer a full one hundred percent money back guarantee if you are less than satisfied with the quality of our blinds.
Contact info
Tower Industrial Estate, TN15 7NS, Wrotham
- 01732 824200
- admin@galleryblinds.co.uk
- www.galleryblinds.co.uk
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The daughter came to our home and…
The daughter came to our home and measured and gave us the estimate we told her wed need a day to talk. I tried calling them back but no return calls, today I finally reached them and the women told me they be out at 1 pm today, they were a NO SHOW and they didn’t even bother to let me know that they decided not to come, This is the worst company that we have ever dealt with and We didn’t want anyone else to go threw thr Hell that they put us threw. Iam so GRATEFUL we did not go with this unprofessional company!!!
Closed since Nov '13 with outstanding complaint
I ordered a number of wooden ventian style blinds from GB and had issues with them all, wrong sizes, colours not matching. The last order in october was for two identical blinds albeit different widths and the colours do not match. I managed to contact GB and they asked for photos which were sent, since when their web site has said they are closed for refurbishment and there is no means to contact them. No dount they will re-emerge under a different label and sting some other poor soul!!!!
Samples not received
Fabric samples ordered in September were not received. I have recently emailed Gallery Blinds and hope to receive my samples idc.
Wow! fantastic quality and service
I'm refurbishing all of my home and came by Gallery Blinds by googling them. I am definitely going to use you again! brilliant
It would help if they responded
I requested sample material for blinds from this company. Regrettably they never even bothered!
Blinding service
Recently ordered a new venetian blind, on delivery found to be damaged in transit informed Gallery they dispatched new blind with no problem very impressed.
Good product but very difficult to install !
The product itself was on the whole of a good quality (despite a crease fold on the left hand side) was well packed, and dispatched in a reasonable time.
However the difficulty came when my husband found that the instructions sent to install the blind bore no resemblance to the actual blind sent. Luckily for me, my husband and son are both mechanical engineers so they were able to work out how to install the blind. For people less technically minded though, this would have been a problem ! I'm afraid to say given this, I would look elsewhere if I was buying this product again.
Excellent blinds and fantastic customer service
I ordered some of the PVC wood effect Venetian blinds and they arrived the next day. They were simple to fit once we worked out how to do it, and they are excellent quality. There was a minor problem with some of the toggles being damaged but when I contacted customer services, they couldn't have been more helpful - they ordered some new ones for me and they arrived within a couple of days. They then emailed me and phoned me to check I was happy - truly excellent customer service. I would definitely order more blinds from Gallery Blinds and I have already recommended them to more than one person!
good product speedy delivery made to measure at diy shop prices
I liked the website easy to use and understand. The colour choice was better than the diy stores we looked at. We would have had to modify any blinds we bought in them and over the three blinds we needed we would have saved about £10 - for a colour we were not happy with.
We received the blinds within the advertised time and they were exact to our measurements. They fitted easily with the supplied brackets. I don't understand why we did not buy venetian blinds before.
So bespoke blinds at bargain price and no cutting and making do.
Brilliant blinds
Great customer service, well made blinds and will be ordering from them again. Thank you very much look fantastic.
Excellent product, excellent service
Ordering my roller blind on-line was surprisingly easy. Received it 5-6 days later as promised, it was delivered well-packed in a strong cardboard tube. Very pleased with the quality & colours of the material. Perfect fit!. Only thing i was a bit concerned about was not receiving any e-mail's as regards to the progress of my order or expected delivery date after the order was placed, but, excellent company, product and service. I would definitely use again.
excellent quality products of very good quality
The shipment was fast, and I'm really happy with the products that you sent me
Impressive service
Ordered the blinds and they came in three days,great product well packaged and fitted perfectly,will buy again.
All as described, blind fits well and looks great.
Only criticism was that there was no notification that the item had been despatched, although I didn't register for an account until after placing the order which would have allowed me to track it.
Spot on with colour, size and delivery.
We ordered bedroom roller blinds following a sample check for colour. We were apprehensive about measurements but the blinds fitted perfectly within the window recess. The allowance made for fitting within the width given was spot on. All despatch and receipt of samples and blinds was quick and efficient. We need more blinds and would definitely go back to this company.
Great service
Dealing with Gallery Blinds was an easy process. The blind I bought is of very good quality and great value. Delivery times were spot on and very quick.
Fitting the blind was easy, however the valance clips took some working out at first (I didn't find instructions for this), once I realised how they fitted the job was completed in no time.
Fantastic Customer Service!
Smooth & easy transaction, great customer service, prompt delivery - lovely blinds. Very pleased.
Morris
quick service for quality blinds
Easy to order with measureing te size of blind you require or the gap you want the blind to fit in. I sent off measurements of the gap I wanted the blind to fit in. Blind arrived within time stated , looked good and fitted really well. Was very easy to put up. would certainly use Gallery blinds again.
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