Attention to detail and good service combined with reasonable prices.All in all a good experience. Just to add this on - I bought a guitar tge week BEFORE they went under.Sam, tge guitar guy did a... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Fanastic quick reliable service. I order a few things (pedalboard, strymon deco, strymon Ojai, in the last week or so. The Deco had a faulty power supply, the staff remedied immediately and sent out a... See more
GAK Brighton, website very good, great selection of musical gear, order process was easy, delivery was on time. I have visited GAK Brighton it is amazing , staff are helpful Marshall FX amp is nic... See more
It was easy to place an order online. I called the staff to query something before i placed the order and the guy who answered the phone was really helpful and patient. The piano arrived ontime and in... See more
Company details
Written by the company
Welcoming and unpretentious, GAK exists to support and partner with the music lovers and learners community, bringing Brighton music culture to its customers and providing competitively priced, high quality instruments to beginners, seasoned players and professional musicians, in-store and online.
Contact info
76-81 North Road, BN1 1YD, Brighton, United Kingdom
- 01273 665 400
- mail@gak.co.uk
- www.gak.co.uk
4.8
Excellent
67K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service
Great service, quick delivery and good communication, Will definitely use again.
18 March 2025
Great knowledgable staff instore, efficient online servicr
I use GAK for online and instore purchases, although not always the cheapest the online store is simple to use and delivery is quick with good communication. GAK is fairly local to me so if I need advice or want to see/ hold something before making a purchase I'll go to the store where staff are really knowledgable and helpful. I've given four stars instead of five as there are other stores online who offer more competitive prices and also because the instore offer on drums and hardware has reduced. GAK is a local business so I like to support them when I can and staff are great.
17 March 2025
Will use again. Great response to pre sale enquiry
Great response to pre sale enquiry. Order taken quickly and delivery early next day. Perfect!
17 March 2025
Key features
Great company to buy from, great service, fast and efficient, goods always well packaged, can't beat them.
17 March 2025
Xdj-az
Ordered my XDJ-AZ but unfortunately the screen was not attached. I had already known that this is a problem around the world so nothing to do GAK. But the way it was dealt with was trouble free for me and the guys there was brilliant. So wasn’t long before I got my replacement. Well done GAK
17 March 2025
Excellent service
Excellent service. Guitar received very quickly.
Even set up well. I’m a happy man!
Thank you GAK
17 March 2025
Great service, very happy
Very happy with the quick delivery. I keep ordering from GAK because I've never had an issue with products I'm ordering, and they get here quickly and safely.
13 March 2025
Product was easy to buy on website and…
Product was easy to buy on website and came within 4 days of purchase
10 March 2025
Excellent service and a good fast…
Excellent service and a good fast delivery. Goods are as described brilliant Thank-you.
17 March 2025
Great to deal with
Great to deal with. Everything you need to know is on the website. Order process was slick and items arrived sooner than expected. Will be using again
17 March 2025
A happy purchase
Son went into Brighton store sending a me a photo of the guitar he was hoping to buy.
I decided to buy it with no knowledge of the instrument other than the photo
Found the website.
Identified the guitar from his photo
Ordered that day.
Was delivered by date promised.
Packaging was great.
Total protection of the instrument
The guitar case did not disappoint
Everything that was included in the price came as described
I have a very happy son
17 March 2025
Would certainly recommend, excellent service.
We were extremely pleased by the quick and efficient service that we received. Goods arrived as described, carefully packaged and on time as advertised. We will certainly use GAK again.
17 March 2025
Straight forward and easy to find …
Straight forward and easy to find and get exactly what I wanted and have it delivered promptly, good quality and value is also a great thing.
17 March 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.