I'm disgusted with your service.i pay for 2 bottles of dark blue eyedrops and they still haven't arrived.yoi never get back to me.i suggest you send them.dougkas bower.16 Gilbert ward court Charlton k... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I wanted the Star Wars Cookie jar. To get free shipping I added another two (less expensive items) to the order. When the order arrived - it was a Plasma Ball !! I'd received an order for a lady... See more
Company replied
Its now ten days since i have ordered my products and it still hasnt arrived after i paid for an express delivery. I have left a message on the customer service number that was displayed through payp... See more
Company replied
Why have I still not received a response? This is very poor service.4th March 2013 17:51 Original message sent 1st March 2013: I received my item on Wednesday 27th February and the box was dam... See more
Company replied
Company details
Information provided by various external sources
Gadget Grotto is the leading Gift and Gadget retailer. We offer many unique gifts and are very competitive on price.
Contact info
United Kingdom
- www.gadgetgrotto.com
Great site
A great site - with the best price I could find on the web. I ordered late on Saturday night and my watch arrived on Tuesday morning in perfect condition. A definite recommendation.
fast delivery..excellent product..cheap..will definitely use again
Helmetcam bought...brilliant product..and cheap too
Camper Toaster
Havn't tested it yet as it is a birthday present for my partner. Parcel left on doorstep by delivery company, thus no evidence of delivery! Toaster box had every corner battered. from quality of wrapping it obviously like it when sent out. would have sent it back had I not been going on holiday today. Will obviously contact you if toaster does not work.Fortunately it looks ok.

Reply from Gadget Grotto
Best site I've been on.
Very satisfied with my purchase,speedy delivery.
Decent delivery times and prices. Pleasure doing business.
Website navigation could do with some optimisation.
The checkout experience and association with cashback websites is very welcome.
Just a few kinks left that would be worth ironing out.
FANTASTIC SERVICE!
Ordered an item, was delivered within a day or 2. The item was well packaged and arrived in one piece. Brilliant service and wouldn't hesitate in recommending Gadget Grotto to others.
Spot on!
Ordered an action camera on saturday, was dispatched on monday and arrived on wednesday, so faultless service, the price and postage were the best I could find also.
I got what I ordered, when i expected it for a good price, it's nice to fell valued as a customer.
I ordered a model helicopter for my grown up son's birthday as a surprise. It flies beautifully and he is delighted with the challenge of flying it in more and more challenging places!
It was the best price I could find and the site also provided a kit of spares for a very reasonable price. have a look at their site and see what they've got.
Excellent service/excellent product. Will be back!
Great product/great service. Great company. Will definitely be back. Thank you.
Helpful staff shocking quality item.
It is no reflection on the staff but the electric power boat I bought was of extremely poor build quality and caught fire on the first launch

Reply from Gadget Grotto
Appalling customer service
I had a minor issue which could have been easily rectified but instead I've had email after email ignored and I can't get through to anyone on the phone. Have resorted to making a claim through paypal and still I haven't had a response.

Reply from Gadget Grotto
Great service an Item excellent.
Nice and easy shopping how it should be done very quick postage and excellent price for the item too, was pleasantly surprised to recieve it in a very speedy few days and packed very well and secure,Highly recommend Gadget Grotto for your next gadget purchase it is full of lovely useful gadgets and there service is A1.
Brilliant !!! item was exactly what was looking for and delivered on time
brilliant brilliant !!
Why did I pay for a special delivery?
The toaster was fine, but having paid for a guaranteed delivery it arrived two days after the 'guaranteed' day. Never did receive an apology when I pointed the delay out to them.
Buy the kit, but save the money for special delivery.

Reply from Gadget Grotto
No communication!! Late delivery!!
Paid for next day delivery & it didn't arrive the next day!! No communication from emails or phone calls till over a week later!! Rubbish company will not use again!

Reply from Gadget Grotto
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.





