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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their warmth, compassion, and extensive knowledge, highlighting their professionalism and helpfulness. The customer service is frequently described as exceptional, with many people appreciating the personalized and supportive approach, making them feel comfortable and understood. Reviewers also found the user experience to be positive, noting the ease of following the program and the clear communication. However, some customers also noted issues with the service and product. A few people mentioned not seeing results from the product, while others experienced significant problems with customer service regarding prescription refills and operational issues, leading to delays in receiving medication and difficulties in resolving concerns.

What people talk about most

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the staff for being helpful,... See more

Customer service

Reviewers highlight positive aspects of customer service. Many customers praise the support staff for being... See more

Service

Clients share ambiguous opinions on service. Many customers appreciate the prompt and pleasant providers,... See more

User experience

Consumers generally find the user experience to be positive. Many reviewers describe their experience as... See more

Product

Users describe ambiguous interactions with the product. While some reviewers found the medication effective,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very efficient, explanations and reminders for everything and cheaper than expected. After the initial cost, I'm paying $200/month. This is far cheaper than any other quotes I've seen. I also started... See more

Rated 5 out of 5 stars

I originally cancelled my subscription with G-Plans because I thought I could save money going to other weight loss companies. To no avail. I discovered the other companies where selling counterfeit m... See more

Rated 5 out of 5 stars

Leslie-Ann Banks took a patient-centered approach when reviewing my test results and suggesting a modification to my G-Plan. Throughout our visit she displayed warmth, compassion, and a depth of knowl... See more

Rated 5 out of 5 stars

G-plan is helping me reach my weight goal at 62 years and in menopause it's a challenge but slowly I'm doing it. As far as the virtual doctors appointments all of the doctors I've dealt with have been... See more


Company details

  1. Beauty & Well-being

Written by the company

Eat your way to a celebrity body with the personalized weight loss platform scientifically made for your body. Your weight-loss journey starts at G-Plans.com! Introducing G-Plans By Dr.Goglia, the first online meal plan program made specifically for yo...


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

10K reviews

5-star
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1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 4 out of 5 stars

I shared my experience with the…

I shared my experience with the practicer, she was kind and professional. However, I realized that the med has not been around long and I can't help but be concerned about the long term effect. I feel like I am part of a study. Which I don't of, its just extensive.

20 September 2025
Unprompted review
Rated 1 out of 5 stars

Rip off

I signed up for 2 months at 99.00 so total cost they said would be 198.00, paid the 198.00 then they said it was for the doctor visit by zoom. The medication will cost me 249.00 per month They are not trust worthy.

17 September 2025
Unprompted review
Rated 3 out of 5 stars

Billing, Cost and Delivery

The people that were billing me did not realize I never got the semiglutide. So I needed to explain that they cant just charge me the the tirzeptide price when those funds are sitting there. They figured this out and refunded the semi and are recharging for tirz. Also, I see other sites charging less for the tirzepetide than your office. I still do not know when this will be shipped.

10 September 2025
Unprompted review
Rated 1 out of 5 stars

Scam

Be careful here - I paid $396 for a four month plan after jumping through hoops, only to find out they want $229 per month in addition for the meds. When I called to cancel before authorizing the $229/mo they said there was a $99 cancelation fee. To me this is a scam as there is no information given saying the $99/mo is just for the subscription and not the meds.

11 September 2025
Unprompted review
Rated 5 out of 5 stars

Very professional

Very professional, and knowledgeable! I felt comfortable with the appointment I had, I highly recommend!

4 September 2025
Unprompted review
Rated 5 out of 5 stars

Dr Perard

Dr. Perard was amazing. He took the time to answer all of my questions and was very informative. He's friendly and very motivating. I really hope to continue working with him.

14 August 2025
Unprompted review
Rated 5 out of 5 stars

Michael was so very professional

Michael was so very professional, knowledgeable, pleasant and courteous. I really enjoyed our meeting he gave me insights on the meds explain them to me so I could make the best choice for me.. Michael is definitely an asset to the company...

15 August 2025
Unprompted review

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