Future Shop Ltd Reviews 

300
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Purchased from them a few times, this last order a WiiM Ultra in Space grey, with a fair few other items. A Silver one turned up, no biggie but not the colour I needed. Spoke to customer service... See more

Company replied

Rated 5 out of 5 stars

Phoned Future Shop right at the end of the working day and spoke to the wonderful Hezron (apologies if the spelling isn't correct), he literally put the order together whilst we were on the phone, so... See more

Company replied

Rated 5 out of 5 stars

The stand is perfect fit for my monitor audio bronze centre speaker C150. The instruction could do with some improvement showing that the direction of lip should face down. But excellent const... See more

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Rated 4 out of 5 stars

You dispatched the wrong products TWO TİMES.In addition ; in my last purchase(order no :127136-27.11.2012) I ordered 2 x ISOTEK EVO3 Premier Power Cable Schuko-IEC & 2 x ISOTEK EVO3 Premier Power C... See more

Company details

  1. Hi-fi shop

About Future Shop Ltd

Written by the company

Future Shop UK is an online retailer that specialises in the best quality Hi-Fi cables & Home Cinema cables, as well as AV connectivity solutions. We supply only the finest Hi-Fi cables for audiophiles in the UK and Europe.

Future Shop is an award-winning UK based company with with a large customer base worldwide. We are one of the largest and most trusted UK & European dealers for many of the most well-known and prestigious cables and Hi-Fi accessory brands.

We stock the widest range of award-winning Hi-Fi cable brands, Home Cinema cable brands and AV Connectivity Solutions under one roof. This means we can usually promise to ship many of your desired cables the same day, with options for guaranteed next day UK delivery.

At Future Shop we pride ourselves on providing outstanding customer service underpinned by our expert technical advice. We offer a money-back guarantee on all cables purchased from Future Shop (exclusions apply). If you are less than happy with the performance of any product you have purchased from us, then simply return it to us for an exchange or a refund within 60 days (excludes special-order items and some speaker cables). We want each and every customer to have a positive purchasing experience with Future Shop, and we hope that they recommend us to friends, colleagues and family.

Our industry-leading technical advisors and customer service executives help customers to navigate the plethora of cable products available to ensure they choose the right product, at the right price, for their individual needs. This does not mean up-selling the most expensive cable at every opportunity, it means gaining an understanding of our customers’ unique setup and what they hope to achieve before matching their equipment and desires with a cable that delivers an appropriate performance and price. There are several factors that we may take into consideration:

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

300 reviews

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No recent history of asking for reviews

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4.5

All reviews

(300)

12 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Bespoke Service at Ready Made Prices

Know very little about technology but got an HD tv so needed a good quality aerial to get best picture. Also needed longer length. Futureshop made it easy to choose and order the right type and size. Prices good and delivery time excellent - and I have a fantastic picture.

4 December 2012
Unprompted review
Rated 5 out of 5 stars

Good!

Everything was good, the website,the price and time to get it home to Sweden

4 December 2012
Unprompted review
Rated 4 out of 5 stars

Good online shop,but not the perfect

You dispatched the wrong products TWO TİMES.In addition ; in my last purchase(order no :127136-27.11.2012) I ordered 2 x ISOTEK EVO3 Premier Power Cable Schuko-IEC & 2 x ISOTEK EVO3 Premier Power Cable Schuko-C7Fig8 which were in your stocks,but yuo didn't dispatch them,saying NO STOCKS ,İNDEED VERY STRANGE these products still seem available( 2 & 2 ) in your stock list.BİG MİSTAKE.
Most of the big German Online Shops sell UK PRODUCTS( like Isotek,Kimber),but,why don't you sell German Products while French Online Shops sell ( Audiophonics-France sell Inakustik,ViaBlue).

4 December 2012
Unprompted review
Rated 5 out of 5 stars

Extremely good cable shop.

Everything I have purchased from Futureshop has been keenly priced and arrived very quickly. You can be confident that you are buy off an established company as well. Vince.

4 December 2012
Unprompted review
Rated 5 out of 5 stars

excellent product choice,fantastic service.

i was looking for new bi wired speaker cable,I surveyed lots of different websites,but found they all had similar products but at vastly different prices.I found future shops website to be full of the
right information i needed ,which made it easy to see exactly what you would be paying.Iplaced the order about 2pm on thursday,and recieved my purchase the next day .excellet service ,and certainly would recommend them too anyone.

30 November 2012
Unprompted review
Rated 5 out of 5 stars

excelant service

I Don't buy cables that often. But when need high quality cables Futureshop is the first and only place I go to.

27 November 2012
Unprompted review
Rated 5 out of 5 stars

Excellent products and services

The Futureshop website is packed full of quality products at great prices. Ordering is easy and the whole experience is a breeze from start to finish. Highly recommended as a source of excellent hifi equipment.

27 November 2012
Unprompted review
Rated 5 out of 5 stars

good site and good price

good site and good price send fast without problem waiting to give my opinion on the articles in a forthcoming report. recommending site for audiophiles and audio enthusiasts - video

27 November 2012
Unprompted review
Rated 5 out of 5 stars

excellent and efficient customer service

During the last months I ordered three different items to Futureshop and in all the cases the service and the timing of the delivery were very good.
Once I ordered a cable not available for the delivery to Italy and Futureshop promptly reported to me the case and they proposed to me different alternatives: from the reimboursement to the offer of other products.
Fully reccomended!

26 November 2012
Unprompted review
Rated 5 out of 5 stars

Great!

Quick deliverance to the Netherlands and good price-quality level.

26 November 2012
Unprompted review
Rated 5 out of 5 stars

Excellent service, delivery & packaging - great products

I've made 3 purchases from this company, they are very easy to deal with. The website is easy to navigate, giving full details of each product and pricing. I've also called them to ask for advice. The products are excellent, prices are very competitive but it is their overall service and delivery that is usually excellent and often outstanding. They have become my first choice and point of reference for any future cable purchases. I have no hesitation in recommending them!

26 November 2012
Unprompted review

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