We visited Funniture Village in Hove on Bank Holiday Monday to purchase a new table and chairs. Would like to say a Big thank you to Sam Crocket for making the whole experience so easy. He was so help... See more
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Morris Was Very Helpful
Morris Was Very Helpful, Great Customer Service And Understanding
We didn’t feel pressured as sometimes…
We didn’t feel pressured as sometimes furniture salesmen can be a bit pushy. But we looked around at our leisure and picked a suite we liked but had to come back the next day. A very helpful salesman James answered all our questions and when we asked for him the next day, he helped even with our questions and we have very happily bought the furniture that we liked
Stuart & Ryan
Stuart & Ryan, polite,clean and very efficient. Pleasure to meet professional staff.
Really good service. 5 star
This was a brilliant experience nice and easy no hassle came and ordered a sofa and dressing table we was served by kuly was really good customer service.
Delivery service was excellent
Delivery service was excellent. They arrived on time, very pleasant and introduced themselves. They explained everything thoroughly. They unpacked my order and placed in the correct room. They covered the flooring before entering my home
Excellent delivery service
Had a v good experience at Furniture…
Had a v good experience at Furniture Village, sales lady ( Cindy) helpful without being intrusive till we asked for her advice.
I would like to give some excellent…
I would like to give some excellent feedback to Selma at Furniture Village.
Selma was absolutely amazing from start to finish. She was extremely helpful, patient, and professional, and she went above and beyond to help us find exactly what we were looking for. She listened carefully to what we needed, gave us great advice, and made the whole experience easy and enjoyable.
Selma is a true professional and a real asset to Furniture Village. Her friendly attitude and excellent customer service made a big difference to us despite my wife was a bit dificulte.
Thank you, Selma, for all your help. We really appreciate it and would definitely recommend her to anyone visiting Furniture Village.
Sofa issues
Phoned in Furniture Village customer services regarding issues with sofas. Khadija was very helpful and professional in arranging a call out for the engineer to investigate the issue
Very refreshing experience
Very refreshing experience. Felt like a valued customer although on the day didn’t purchase anything. Staff were, friendly, knowledgeable and no pressure at any point. Barry was so helpful on mattress choice. Thank you!
Sam was brilliant
Sam was brilliant, she helped us choose the right Sofa for our family. That was the quickest sofa purchase ever and thanks to Sam.
Did not get pressured when we came in…
Did not get pressured when we came in store and when we wanted advice sales staff gave us the advice
Cathy was very helpful
Cathy was very helpful.
Explained well and gave excellent advice
Large showroom
Large showroom, allowing a good selection of three piece suites. The salesman David, was extremely knowledgeable, professional and helpful. In fact, it became an enjoyable, successful visit. I would certainly recommend Furniture Village to anyone,
Excellent efficient and friendly…
Excellent efficient and friendly delivery today from Mickel and Kalman.
Great customer care
We went in to purchase a mattress and Andy was very helpful explaining everything we needed to know to make the right purchase for us. Thank you Andy
Great service
Jon and Brian were brilliant on delivery and even corrected an error from a previous sofa delivered.
I love everything about my sofa, features are perfect for my lifestyle. Process of buying was easy and simple from start to finish- the female saleswoman (I think her name was Amy?) was really helpful and knowledgeable in particular.
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