⭐⭐⭐⭐⭐ Absolutely brilliant service from Steve and Kev delivering my new bed from Furniture Village. They were both really friendly, polite and professional from start to finish. They took gre... See more
Location
Switch locationUnit 1 Princes Park, Princes Way, NE11 0NF Gateshead, US
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Good service for dining room chairs from the York store. Waited 8 weeks for delivery. Delivery drivers Dan and Shaun arrived on time. Was very professional, asked if they needed to put over shoes on... See more
The staff were very helpful when purchasing my furniture. The delivery team were great (Dan). They built my furniture for me without any problems. I have since noticed a mark on my sideboard which I h... See more
Delivery service was very good. Kept informed throughout. Delivery guys (Kev&Steve) were great, very polite. Only one minor drawback - we contacted Furniture Village soon after purchasing our sofa to... See more
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Unit 1 Princes Park, Princes Way, NE11 0NF, Gateshead, United States
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Delivered on time as stated
Delivered on time as stated, unpacked and checked by two very pleasant and polite men and put in place.No problems whatsoever.
Everything from start to finish went…
Everything from start to finish went really well the staff at furniture village were very helpful .and the delivery went great . Thanks Mick and cal .
Very efficient
Delivery was on time, very efficient. Bedsettee taken upstairs and unpacked and assembled. Great service
The staff were very helpful when…
The staff were very helpful when purchasing my furniture. The delivery team were great (Dan). They built my furniture for me without any problems. I have since noticed a mark on my sideboard which I have complained about. It has taken a couple of weeks to sort but a replacement has been ordered
New sofa
Furniture village was excellent throughout this experience shopping with them, could not fault anything, we'll differently be shopping there again if i need anything, also I well be recommending them to everyone.
The delivery went well, two great lads they have in Kev and steve they are a assist to the company, outstanding
Timely delivery and very effective…
Timely delivery and very effective assembly. Nice crew. Furniture as ordered.
Just had delivery this morning and what…
Just had delivery this morning and what excellent guys they were Andy & Paul very cheerful and happy which can be unusual the way some customers can be as worked I. Retail all my working life. But they’re a credit to your company as is the lass at the delivery centre as well in Durham. Just before delivery this morning I thought I should have ordered the five year warranty when u ordered online as haven’t been in a store it was all done online. Anyway again she was excellent nothing a problem yes I can sort that out for you she clearly knew who I was from my mobile number in your system so she said that’s all sorted the documents will be sent to me and the cleaning kit will be posted. So the entire process has been fantastic. I guess you must have excellent in house training as every single person I spoke to were the same very happy and cheerful and nothing a problem at all. So well done Furniture World as Arnie said I be back as people buy people and as long as you have the right product at the right price it’s a no brainer. The wife’s away and after seeing the chairs against the old table I have a feeling we might be ordering a table to go with the six chairs from you. My fault trying to save money lol. But 10 out of 10 for everyone.
Polite and helpful delivery staff
Dan and Shaun are great delivery guys
Dan and Shaun are great delivery people. Very polite, considerate and efficient.
Excellent
Polite , efficient,removed shoes professional excellent service explained anything we should know
Good service for dining room chairs
Good service for dining room chairs from the York store. Waited 8 weeks for delivery. Delivery drivers Dan and Shaun arrived on time. Was very professional, asked if they needed to put over shoes on which I said yes as we had new carpet down. They assembled the chairs and took all the rubbish away.
Kev and Steve delivered my sofa today
Kev and Steve delivered my sofa today. They were very professional and lovely. Thank you.
Great service and happy with our product. Thank you Stephen at Stockton branch.
Great service
Kev and Steve provided a friendly and professional service when they delivered our sofa. Took care and took their shoes off without being asked which pleased my wife very much.
Overall good experience
Easy to order. Great communication re delivery and friendly professional service from Kev and Steve. Products as expected.
Dan and Shaun delivered my furniture…
Dan and Shaun delivered my furniture exactly on time. Both were very friendly and very quick. Even asked if they should remove their shoes. Items were put exactly where I wanted. The furniture arrived securely covered up. Thank you Furniture Village, and a thank you to Rosie at the Metro Centre who served me and was very helpful and patient
Delivery
Delivered on time, good communication. Assembled and checked and took away all materials.
Great service excellent job by Kev and…
Great service excellent job by Kev and Steve.
Dan and Sean very friendly and polite…
Dan and Sean very friendly and polite and did an excellent delivery
Excellent service from Daz & Paul who…
Excellent service from Daz & Paul who delivered our new sofa today, both were quick and efficient installing 👌
Brilliant experience all around
Brilliant experience all around, Kev and Steve were quick, friendly and professional.
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