Lovely greeting from Andy & Lukas, extremely Punctual, helpful & considerate in our home even took their shoes off, so a big Thank you. Also asked them to show us how it put together in case we ever n... See more
Location
Switch locationUnit 3 Cobbets Park, Slyfield Industrial Park, GU1 1RU Guildford, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Rausheed and Rismy delivered my Mum’s new armchair from Furniture Village today and we couldn’t have been happier with the service. Both were incredibly friendly, professional, efficient and co... See more
Excellent service from Tapaz and Colin! Both were very friendly, professional and efficient. They delivered and assembled the sofa perfectly, took great care throughout and made the whole process sm... See more
Both guys where polite and very helpful phoned before arriving to say there be 5-10mins away they put down a red carpet to protect our floors and took shoes off to deliver furniture. Both guys wh... See more
Company details
Contact info
Unit 3 Cobbets Park, Slyfield Industrial Park, GU1 1RU, Guildford, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
We received our order this morning…
We received our order this morning which was delivered by Tom and Colin. We would like to say how efficient, friendly and professional they were. Items delivered well within the three-hour time frame and Tom and Colin were extremely respectful of the items being delivered. Great teamwork 😊
Good customer service.
Good customer service.
Excellent delivery, Tom and Colin were very helpful.
Excellent service from the very…
Excellent service from the very efficient, friendly and lovely Mehtab and Paddy who delivered my new Vi-Spring bed
Good customer service
Good customer service. Both office and delivery staff very efficient and pleasant.
Quick & Efficient Installation
Nabeel & Ahsan did an amazing job, clearing out our previous bed then installing the new bed was very quick!
Hadley ottoman bedstead
We have had great experience with Furniture Village when ordering the Hadley bedstead at the Staines branch. Parvinder was very helpful in store with placing the order and gave us all the information we needed with regards to delivery etc. The lovely lady at the Guildford warehouse called the next day and booked our delivery slot within the next few days. The gentleman that delivered the bed today, Lukas and Andy, were very polite, friendly and professional and had our bed up in no time. Great service from start to finish and really pleased with our new bed. It’s feel good quality and I am really pleased with the colour, Maskat clay. Will not hesitate to use Furniture Village again and happy to recommend.
Tom and Colin turned up at the time…
Tom and Colin turned up at the time specified and unloaded and moved our purchase professionally and with care
Tom and Colin were so lovely and very…
Tom and Colin were so lovely and very careful with setting up our table and chair’s and a credit to furniture Village and lucky to have them working for them regards mr miller
Well done Furniture Village
Tom and Colin were very considerate and professional when delivering our new divan bed, thank you.
10/10 for delivery and service
Both of our delivery guys were fantastic. Polite friendly and super efficient. Very careful in their work. Arrived on time. 100% recommended Saul and Oakley
Thank you to Tom & Raz for delivering…
Thank you to Tom & Raz for delivering our sofa. They were polite, professional & efficient. Much appreciated!
Furniture Village delivery
Rausheed and Rismy arrived on time and were friendly and very helpful. They made sure our carpet was protected when they brought in the furniture and put it all together quickly. Excellent service. Thanks guys
Both home delivery people ( Paddy and…
Both home delivery people ( Paddy and Mehtab) were polite throughout, very friendly and knowledgeable, assembled the item quickly and cleared up after themselves. Explained the delivery and assembly process on arrival. Very happy!
Excellent!
Tom and Colin were on time, exceptionally quick, polite. Exceptionally clean and explained everything very well. Didnt seemed rushed either.
Excellent service, thank you
Great service from start to finish!
Great service from start to finish!
Ordering was very easy - helped by Johnny.
Delivery was excellent - great communication from Lee and Neil who arrived on time. They were very polite, friendly and super efficient, putting the bed together in very quick time. They were very tidy and took all rubbish away.
Absolutely brilliant!
Tom and Colin very obliging and helpful…
Tom and Colin very obliging and helpful -
Mehtab and Paddy were polite and…
Mehtab and Paddy were polite and professional. Excellent delivery
Very friendly and efficient delivery…
Very friendly and efficient delivery service. Great sense of humour as well!
Tom and Raz was friendly and a small…
Tom and Raz was friendly and a small service
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







