Furniture Village - Nottingham Reviews 

1,783
•
TrustScore 4.5 out of 5

4.6

Castle Meadow Retail Park, NG7 1GX Nottingham, GB

•

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Rated 5 out of 5 stars

Mark Taylor The sales consultant was very vigilant, alert and attentive,he recognizes us immediately as we came through that store door and that's what I looked for when I visit any business pla... See more

Rated 5 out of 5 stars

As soon as we walked in we were fortunate enough to meet Martin, we told him what we were looking for and he gave his expertise knowledge, he was there when we had questions and left us to at vari... See more

Rated 5 out of 5 stars

Our experience at furniture village as always was a great one . The staff are super friendly and very helpful,our purchase was relaxed and easy. The shop is beautifuly set out with stunning quality... See more

Rated 5 out of 5 stars

We were looked after by a very nice and friendly gentleman. He wasn’t pushy but answered our questions made us a coffee and let us meander around the store. We chose a lovely recliner sofa and he sort... See more


Company details


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  • Castle Meadow Retail Park, NG7 1GX, Nottingham, United Kingdom

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.6

All reviews

(1,783)

62,562 reviews in the last 12 months

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Rated 5 out of 5 stars

Had a great experience buying a sofa

Had a great experience buying a sofa, Mark was very helpful and explained the process. Gave us the options of materials for the sofa and was able to offer the recliner add on. This helped us pick the sofa that would fit the space requirements

20 September 2026
Unprompted review
Rated 5 out of 5 stars

Nick Cameron did an incredible job…

Nick Cameron did an incredible job attending to us. We got good deal and he was very patient all the way with good customer care. Am so happy with my patronage with furniture village.

19 September 2026
Unprompted review
Rated 5 out of 5 stars

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐

We had a really great experience purchasing our sofa. Nick Cameron attended to us and was absolutely amazing—very friendly, helpful and patient. He made the whole process smooth and stress-free, and we really appreciated his excellent customer service. Thank you, Nick, for making our sofa shopping experience a pleasant one. Highly recommended!

19 September 2026
Unprompted review
Rated 5 out of 5 stars

Great delivery experience

The whole furniture village experience was fantastic. Searched a lot of places for what we wanted and finally got what we was looking for there.
Good communication for delivery. Tomas and Paul was very helpful and friendly delivery team.

18 September 2026
Rated 5 out of 5 stars

Excellent service from order to delivery!

Good selection of products, we took the interest-free option to pay over 20 months, very nice. We could choose a delivery day and knew the time slot the evening before. Our delivery team, Paul and Tomas were excellent in lifting a large heavy mattress around 2 bends in a compact house!

17 September 2026
Rated 5 out of 5 stars

The agent Stewart Jordan he made the…

The agent Stewart Jordan he made the whole transaction professional and great customer service. I have worked in similar jobs and made it all easy and fun I would happily give Stewart 10/10 great credit to the company castle marina

16 September 2026
Unprompted review
Rated 5 out of 5 stars

Top shop

Recently visited furniture village Nottingham, and was spoilt for choice. We were helped by a really helpful salesman David Sparks who wasn't pushy but advised us on which suites would fit in our bungalow and got us a good deal on a suite. I would definitely shop here again.

29 August 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service

My experience with Furniture Village has been exceptional. From the time my daughter and I walked into the store, we were greeted and warmly welcomed by Mark Taylor, who made us feel comfortable and valued as customers. Mark also offered us a selection of drinks.

We were impressed by Mark’s detailed responses to all of our inquiries, which demonstrated his expertise and professionalism. He was patient and honest, and I liked how he allowed my daughter and I some time to talk among ourselves before getting back to us for feedback and decision.

We were unable to purchase the sofa that day due to a dimension/measurement we needed to verify at home. Nevertheless, we returned the next day and added two bed frames to our purchase.

We recently relocated to Nottingham, and the experience was wonderful. We appreciate Mark’s excellent customer service!

20 August 2026
Unprompted review
Rated 4 out of 5 stars

Good quality and service.

Sales staff very helpful. The delivery service staff were very professional as well as polite and courteous. The Customer care team Carrie-anne and Nicola very helpful.👌
First experience of buying from Furniture Village and would not hesitate in buying from them in the future.

4 September 2026
Unprompted review

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