Furniture Village - Nottingham Reviews 

1,798
•
TrustScore 4.5 out of 5

4.7

Castle Meadow Retail Park, NG7 1GX Nottingham, GB

•

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Rated 5 out of 5 stars

We were greeted by Stewart who left us to browse at our leisure, there is nothing worse than feeling pressurised by someone while you look round and discuss things with your partner. After a good half... See more

Rated 5 out of 5 stars

We have visited the Nottingham Castle Marina store several times, trying to decide which table & chairs to buy. Each time Stewart has been on hand to help us out. Never pushy, as some sales people can... See more

Rated 5 out of 5 stars

Went on a Monday Evening to buy a super king size bed in the Nottingham store. Had a very nice experience with Nick as he helped us through the moment we entered. He explained and showed us the option... See more

Rated 5 out of 5 stars

We were greeted when entering the store by Dave he left us to go around at our own place 😊 and we then were left between 2 sofas to choose from Dave told us about both and we then made our final de... See more


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  • Castle Meadow Retail Park, NG7 1GX, Nottingham, United Kingdom

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.7

All reviews

(1,798)

64,346 reviews in the last 12 months

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Rated 5 out of 5 stars

Never been in a Furniture Village store…

Never been in a Furniture Village store before and happened upon it by chance. We were looking for modern dining chairs? Everywhere else you have to order on line await delivery and then try them out for comfort etc, of not right ypuse d them back. What a faff.
At FV they had a fabulous range of chairs and displays, which we could sit in. Found what we wanted and bought them.

1 October 2026
Unprompted review
Rated 5 out of 5 stars

Mark was extremely friendly

Mark was extremely friendly without being too pushy. Also had time for my dad who was talking to him about my mum’s passing recently and how change is hard regarding the house. Mark understood this and was very caring and sympathetic.

5 October 2026
Unprompted review
Rated 5 out of 5 stars

Great experience from the moment we walked in. …

As soon as we walked in we were fortunate enough to meet Martin, we told him what we were looking for and he gave his expertise knowledge, he was there when we had questions and left us to at various times, so we didn't feel that there was any pressure.
Martin was very informative a out everything and had all the answers to our questions. He made the whole shopping experience what it should be, hassle free.
Martin is an absolute credit to the company and nothing was out of his knowledge.
Hopefully, we will be as happy when our furniture arrives as we are with the shopping experience.
Thanks Martin for all your help, advice and knowledge.

4 October 2026
Rated 5 out of 5 stars

Happy customers

We were looked after by a very nice and friendly gentleman. He wasn’t pushy but answered our questions made us a coffee and let us meander around the store. We chose a lovely recliner sofa and he sorted everything out for us,and also very pleased we will receive it before Christmas.

1 October 2026
Unprompted review
Rated 5 out of 5 stars

Mark Taylor The sales consultant was…

Mark Taylor The sales consultant was very vigilant, alert and attentive,he recognizes us immediately as we came through that store door and that's what I looked for when I visit any business place.

He explained everything clearly so we could easily understand and make up our own mind and that's the reason why we came back two days later and seal a deal with Furniture village

Sign Hexford.

29 September 2026
Rated 5 out of 5 stars

Had a great experience at furniture…

Had a great experience at furniture village thanks to a young man named Charlie Reynolds he is a great asset to the team he was polite very knowledgeable about everything and dealt with my sale perfect thanks Charlie for the tea and cookies was delicious hope if I come to your store again I will be able to deal with you very pleased with your service

24 September 2026
Unprompted review
Rated 5 out of 5 stars

Mark Taylor made my experience great…

Mark Taylor made my experience great and that sold the sofa. He is a pleasing salesman and guides you with his experience to make a decision for yourself. He also went an extra effort to get me a discount.

23 September 2026
Unprompted review
Rated 5 out of 5 stars

Stew had phenomenal customer service!!

Stew had phenomenal customer service!!! Went through evreything that was needed! Not just selling a sofa great chat aswell really laid back with the kids even had a great experience! Stew even stayd past closing time on a friday night to ensure evreything was in place what a top guy!!

25 September 2026
Unprompted review
Rated 5 out of 5 stars

Stewart was fantastic

Stewart was fantastic, he was very helpful and super friendly, he made the whole experience enjoyable even making the kids happy which in all made the experience of buying a sofa exciting. He stayed passed closing hours on a friday night to ensure everything was correct and in place. He is a credit to your company.

25 September 2026
Unprompted review
Rated 5 out of 5 stars

Mark T was extremely helpful

Mark was extremely helpful with helping us choose our new dining table and chairs. He was very patient and happy to assist us with different options and configurations. The whole sales process was very pleasant.

20 September 2026
Unprompted review
Rated 5 out of 5 stars

Had a great experience buying a sofa

Had a great experience buying a sofa, Mark was very helpful and explained the process. Gave us the options of materials for the sofa and was able to offer the recliner add on. This helped us pick the sofa that would fit the space requirements

20 September 2026
Unprompted review
Rated 5 out of 5 stars

Nick Cameron did an incredible job…

Nick Cameron did an incredible job attending to us. We got good deal and he was very patient all the way with good customer care. Am so happy with my patronage with furniture village.

19 September 2026
Unprompted review
Rated 5 out of 5 stars

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐

We had a really great experience purchasing our sofa. Nick Cameron attended to us and was absolutely amazing—very friendly, helpful and patient. He made the whole process smooth and stress-free, and we really appreciated his excellent customer service. Thank you, Nick, for making our sofa shopping experience a pleasant one. Highly recommended!

19 September 2026
Unprompted review

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