We were greeted by Stewart who left us to browse at our leisure, there is nothing worse than feeling pressurised by someone while you look round and discuss things with your partner. After a good half... See more
Location
Switch locationCastle Meadow Retail Park, NG7 1GX Nottingham, GB
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We have visited the Nottingham Castle Marina store several times, trying to decide which table & chairs to buy. Each time Stewart has been on hand to help us out. Never pushy, as some sales people can... See more
Went on a Monday Evening to buy a super king size bed in the Nottingham store. Had a very nice experience with Nick as he helped us through the moment we entered. He explained and showed us the option... See more
We were greeted when entering the store by Dave he left us to go around at our own place 😊 and we then were left between 2 sofas to choose from Dave told us about both and we then made our final de... See more
Company details
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Castle Meadow Retail Park, NG7 1GX, Nottingham, United Kingdom
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Never been in a Furniture Village store…
Never been in a Furniture Village store before and happened upon it by chance. We were looking for modern dining chairs? Everywhere else you have to order on line await delivery and then try them out for comfort etc, of not right ypuse d them back. What a faff.
At FV they had a fabulous range of chairs and displays, which we could sit in. Found what we wanted and bought them.
Mark was extremely friendly
Mark was extremely friendly without being too pushy. Also had time for my dad who was talking to him about my mum’s passing recently and how change is hard regarding the house. Mark understood this and was very caring and sympathetic.
Great experience from the moment we walked in. …
As soon as we walked in we were fortunate enough to meet Martin, we told him what we were looking for and he gave his expertise knowledge, he was there when we had questions and left us to at various times, so we didn't feel that there was any pressure.
Martin was very informative a out everything and had all the answers to our questions. He made the whole shopping experience what it should be, hassle free.
Martin is an absolute credit to the company and nothing was out of his knowledge.
Hopefully, we will be as happy when our furniture arrives as we are with the shopping experience.
Thanks Martin for all your help, advice and knowledge.
Happy customers
We were looked after by a very nice and friendly gentleman. He wasn’t pushy but answered our questions made us a coffee and let us meander around the store. We chose a lovely recliner sofa and he sorted everything out for us,and also very pleased we will receive it before Christmas.
Having to make two visits this was the…
Having to make two visits this was the best thing to do before buying in haste
Always a happy customer.Our experience at furniture village as…
Our experience at furniture village as always was a great one .
The staff are super friendly and very helpful,our purchase was relaxed and easy.
The shop is beautifuly set out with stunning quality items, I’ve already got my eye in my next purchase, I hope the hubbys not reading this 😉
Excellent service
Mark Taylor, sales consultant very helpful and thorough.
Kiran from the customer care team was…
Kiran from the customer care team was very helpful and excellent in explaining everything to me. , and has set thing in motion to have my problem solved.
Mark Taylor The sales consultant was…
Mark Taylor The sales consultant was very vigilant, alert and attentive,he recognizes us immediately as we came through that store door and that's what I looked for when I visit any business place.
He explained everything clearly so we could easily understand and make up our own mind and that's the reason why we came back two days later and seal a deal with Furniture village
Sign Hexford.
Had a great experience at furniture…
Had a great experience at furniture village thanks to a young man named Charlie Reynolds he is a great asset to the team he was polite very knowledgeable about everything and dealt with my sale perfect thanks Charlie for the tea and cookies was delicious hope if I come to your store again I will be able to deal with you very pleased with your service
Mark Taylor made my experience great…
Mark Taylor made my experience great and that sold the sofa. He is a pleasing salesman and guides you with his experience to make a decision for yourself. He also went an extra effort to get me a discount.
It's was fantastic experiênce
It's was fantastic. We're happy with our order and the custumer service's where brilliant.
Thank you and we looking forword to see our order
We bought our last settee from your…
We bought our last settee from your shop and it was very well made hence our visit today to order another new one
Stew had phenomenal customer service!!
Stew had phenomenal customer service!!! Went through evreything that was needed! Not just selling a sofa great chat aswell really laid back with the kids even had a great experience! Stew even stayd past closing time on a friday night to ensure evreything was in place what a top guy!!
Stewart was fantastic
Stewart was fantastic, he was very helpful and super friendly, he made the whole experience enjoyable even making the kids happy which in all made the experience of buying a sofa exciting. He stayed passed closing hours on a friday night to ensure everything was correct and in place. He is a credit to your company.
Mark T was extremely helpful
Mark was extremely helpful with helping us choose our new dining table and chairs. He was very patient and happy to assist us with different options and configurations. The whole sales process was very pleasant.
Had a great experience buying a sofa
Had a great experience buying a sofa, Mark was very helpful and explained the process. Gave us the options of materials for the sofa and was able to offer the recliner add on. This helped us pick the sofa that would fit the space requirements
Nick Cameron did an incredible job…
Nick Cameron did an incredible job attending to us. We got good deal and he was very patient all the way with good customer care. Am so happy with my patronage with furniture village.
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We had a really great experience purchasing our sofa. Nick Cameron attended to us and was absolutely amazing—very friendly, helpful and patient. He made the whole process smooth and stress-free, and we really appreciated his excellent customer service. Thank you, Nick, for making our sofa shopping experience a pleasant one. Highly recommended!
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