Furniture Village - New Malden Reviews 

Great environment, one of the employees Ross was incredibly helpful in finding what I was looking for in a price I was comfortable with. Lovely service, would come back!

Very good experience with mahadi, he moves efficiently and it’s clear he understands what he’s talking about.

I visited Furniture Village over the course of a few days as I was quite indecisive and needed some time to confirm the measurements of my new property before placing my order.

Irshad was an excellent sales assistant throughout the whole process. He was extremely helpful without being pushy at all, taking the time to explain the benefits and differences between the various sofas and mattresses and answering all of my questions.

He gave me a few days to have a think and was more than happy to wait until I was completely ready to confirm my order. I really appreciated the patience and professionalism.

Excellent service from Irshad and Furniture Village. I would highly recommend!

Service in store was excellent. Jonny provided information and options on dining tables and chairs and left us to discuss what was best for our needs. When needed he moved chairs to view with different tables etc. His manner was relaxed and helpful. Just hope the product matches the service in store!

Our experience at Furniture Village was very good, Rosss was very helpful at all times.

We visited the New Malden store today to buy a sofa.
There was adequate parking.
Inside, the store was clean, well laid out and well stocked which enabled us to test out all the sofas.
We were helped by Mahdi Ahmed, who struck the perfect balance — attentive and on hand when we needed him, but never overbearing. He clearly knew his products well and took the time to understand exactly what we were looking for, guiding us straight to the sofas that best suited our needs.
We were offered tea or coffee which was gratefully accepted and we made our purchase confidently.
This store is highly recommended — great products, great service, and an overall good experience.

This is my second time buying furniture for my home from Furniture Village New Malden, and once again I had a great experience. Marek was very helpful, friendly and professional, and I’m really happy with my purchase and the deal I received. I would definitely recommend this store. Thank you, Marek!

Went bed shopping today and had a great experience! Mahdi was very helpful and informative & made my experience shopping here lovely!!

Excellent customer service from Mahdi at Furniture Village. He was extremely helpful, knowledgeable and patient throughout our visit. He took the time to understand exactly what we were looking for, explained the different options clearly and helped us make the right choice without ever making us feel pressured.

A genuinely friendly and professional experience from start to finish. Mahdi is a real credit to Furniture Village. Highly recommended!

Sales man was very
Helpful from the moment we walked through the door, I told him what I was looking for & he took us straight to the sofas I had in mind which saved a lot of time & I was able to pick &order the one I wanted plus a chair I didn’t know I wanted

Great products with great prices and finance available. Ross was very helpful and guiding us to make the right choice for the products. Brilliant experience!

Great service from Ross! Go see him for dining sets, beds or sofas. At Furniture Village in New Malden.

My experience at Furniture Village was really good and I would thoroughly recommend shopping here. Gizelle made my experience extra special, she was very knowledgeable, patient and friendly and helped me pick the right bed base. I can’t thank her enough! Look out for her as she is a gem!

Johnathan was a very good sales man very good at his job

Ross was very good and dealt with my order very quickly and efficiently whilst explaining everything clearly.

Mahdi was very helpful, and we had a great experience overall. Thank you!

Hasi was super helpful and really supportive with making sure our delivery date worked with our building completion. Will definitely be back to buy again from Hasi and Furniture Village

Everything was good, from in store help and assistance to the great delivery service of Andy and Luke’s who made the whole thing seamless for the purchase and delivery of my new bed

Ross at Furniture Village is your guy! Buying a mattress isn’t an insignificant purchase. Ross was knowledgeable about the product range, took time to understand our needs and gave us space to make a decision. His service was truly appreciated and made the shopping experience enjoyable. Highly recommend this store and Ross!

Ross at furniture village was very helpful, and gave us a very good service