Furniture Village - Guildford Reviews 

Very friendly staff who were very helpful and knowledgeable. A big shout out to Daniel, he was great and made it such an easy process :).

Helpful, experienced, caring sales lady.
Good experience.

Lovely friendly staff. Really know their products and very helpful

Lola ,she delt with my enquiring politely and professionally , spoke very clearly I was able understand what Lola was saying, makes a change these days thank you

We have purchased a dining table and chairs from clearance stock. Iain was knowledgable about the options we looked at and very helpful. Iain went above and beyond by responding to a late email while he was not at work the and arranged for the item to be reserved and made the purchase transaction easy on his return.
Iain was also very helpful in dismantling and carrying the items to the car for transportation.

Really helpful Staff, assisted me to make a choice about what I wanted to buy without overselling.

I had a great advisor in the store who went through everything thoroughly and made sure I had everything I wanted at the time and that the delivery schedules fitted in with me

We recently ordered a new dining table and chairs for our home from Furniture Village, and the experience so far has been excellent. Konstantinos has been brilliant throughout the process—friendly, knowledgeable, and incredibly helpful in guiding us through our choices and answering all our questions.

His customer service made the whole experience enjoyable and stress-free. We’re really looking forward to the delivery of our new furniture and can’t wait to see it in our home. Thank you, Konstantinos, for all your help! Highly recommended.

Great customer service from Margaret with a discount.

Visited the store with a broad criteria for new 3 piece suite in our heads. We explored a number of variations with John, the sales person and eventually arrived at a solution. Without pressing he gave options, showed us different examples and made helpful suggestions. Not the first time we’ve visited FV and have always had great service.

David was very helpful and found the perfect bed for me! Very attentive and made the process very easy

Gary was an inspiration to deal with at the Guildford branch… He guided us and assisted my daughter with buying her new furniture for apartment from start to finish.

A truly impressive level of customer service and I look forward to continuing to use their services in the future.

I have been a client for over 30 years!!

Keep up the great work!

Dave was amazing so helpful, he never hurried me telling me to take my time and was very informative about the beds ! Definitely will return to buy another bed and I'd want Dave again! Asset to your company!

Connor and Raz delivered our son’s double bed early this morning. We are extremely pleased with their service - courteous, friendly, efficient, professional and excellent all round. Never knew a bed could be put together so quickly!
Connor especially was very kind and ensured that everything was in order and that we were left with all the instructions and knew how to pop the safety lock on in the future.
He even took the time to show our young son how to lift his storage piece up and down and what to watch out for. Checked all the walls to/ from the bedroom and made sure we were happy with where the bed was placed. Special touches like allowing space around the side to access plug sockets was also appreciated.
Very pleased with their service - they really did roll out the red-carpet! And our son is thrilled with his new bed. HUGE thank you to you both!

Fast and friendly

Very helpful friendly staff. Excellent service. This is the 2nd large purchase from Furniture Village will always go to them first you can always guarantee the quality.

A big thank you to David who made our experience excellent. Due to how helpful he was, we managed to get the furniture that we wanted and we are very happy. He was very informative and went above and beyond.

Great product and competitive price

I was able to sit in the sofa and choose colours. I had advice from the sales person in an unhurried way and while buying the furniture I enjoyed a latte and cookie. The whole process was at my own pace. Gary Eaton was patient and had great advice.

Delivery crew were very professional, helpful.
Shaun and Matt - Store 2 Door