Furniture Village - Cambridge Reviews 

We came into the store to consider rather than to buy. However Peter listened to what we were looking for , showed us examples that could be suitable and one in particular to which we were immediately attracted. Peter then took pains to advise us in detail about the bed's qualities. He did not so much sell it to us, it was us that 'bought' the product.

Steve Wong was very informative and helpful great service

Excellent Customer Service. The whole experience was a positive one. No pushy Sales person, just wanted us to be 100% happy with our choice.
Aaron was a pleasure to advise us and gave us plenty of choices with style, comfort and materials on offer.
He also suggested we look elsewhere before making any big decision in case there was anything better on offer but nothing came close.
Aaron was very attentive, non of the usual sales patter which helped us make a decision to purchase on that day!
A big thank you!

Peter was very knowledgeable and also gave us a good deal on the last day of the sale.

Great selection of goods. It was nice to walk around without being shadowed by staff, but when we needed assistance Ben Ross was immediately available, knowledgeable, friendly and efficient.

Everything so far has been really good and easy to do business with.

We came into store to buy 2 mattresses but left having bought 2 new bed and mattress sets! Ben was very helpful, explained all the options and gave good advice, without being at all pushy. Great customer service, as always from this store. Thank you

Staff go extra mile to be helpful.
Great experience, we will definitely be purchasing from furniture village in the future.
The sales consultant was so helpful,his name was Steve, he did an excellent job.

Good customer help and not pushy

We came to Furniture Village to buy a mattress after having visited several other stores. The sales professional Mohammad Uddin understood perfectly what we were looking for and showed us the mattresses he thought would suit our needs (kind of mattress and budget). Thanks to his knowledge, experience and attentiveness we were able to narrow our choices down and ultimately choose a mattress which is both of high quality and within our budget. A great experience and very pleased with the results!

We were very impressed with Steve who was very helpful and not at all pushy. He was also very knowledgeable on all the different varieties of sofas
A really good experience

Great experience, Mo went the extra mile for us! We will definitely be coming back!

The salesman was extremely helpful and friendly and advised us on our choice

Bought good quality dining room chairs at good price with good discount. Sales consultant Ben Ross was very helpful and not at all pushy.

Mohammad Uddin helped me recently when I visited the Cambridge store to look at dining furniture. He was extremely professional but friendly, and listened to what I was saying. This inspired confidence and put me at ease. There was no undue pressure to buy and he provided all the information I needed. I decided to buy and he supported me through the purchase and follow up process. He was available to speak to on the phone afterwards and helped with my delivery query.

Really friendly and welcoming service. Answered any questions we had on the spot, and made the buying experience quick and easy. Couldn’t have asked for better!

The Sales Consultant Azzdean at Cambridge store came over to us while we were looking at sofas and explained the various options regarding fabrics and styles. He then left us to allow us to look around the showroom at leisure, indicating he would be available to answer any questions. He was friendly and gave helpful advice but was not pushy.

Fantastic gentleman excellent service worked within my request and ensured I was totally happy from start to finish.

Excellent service from Pete in the Cambridge store could not have been more helpful.

We went out looking for a new bed. We had three members of the team we interacted with at various points and all were friendly, professional, knowledgeable and incredibly helpful. Great customer service.