Ordered 6 chairs and a dining room table. The chairs came separately wit no issues. The table came in three separate boxes. On inspection there was one part of the table damaged, called Furniturebox i... See more
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Welcome to Furniturebox – your destination for premium yet affordable furniture that blends value, quality, and style seamlessly. Our range has contemporary designs for living rooms, dining rooms, bedrooms, home offices, hallways, and gardens, all without breaking the bank. We're dedicated to making your dream home a reality without compromising on luxury looks. Experience top-tier products and service, as endorsed by our glowing reviews. Luxury living and budget-friendly prices – that's Furniturebox's commitment.
Shop with confidence at Furniturebox!
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Unit 6, Indurent Park Chippenham, Clanville Way, SN15 5BD, Chippenham, United Kingdom
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Did my due diligence on reader reviews and decided to purchase our egg chair double rattan from Furniturebox. It arrived very quickly and was very well packaged.
Easy to put together and now has pride of place on our patio. Its light enough to move around for positioning in full sun or shade.
This chair is so comfortable, we are so relaxed and in the zone, it is very easy to lose the day.
So happy with our purchase and have no hesitation in recommending this product.

Reply from FurnitureboxUK
Online furniture stores that let you choose a delivery date are super convenient. When you're renting and haven't moved in yet, the worst thing is waiting forever for your stuff to arrive.

Reply from FurnitureboxUK
Website is appalling. I would not shop with them and there has been numerous complaints. I want to order a dining set at £600 and they would only accept a credit card payment and do not accept debit cards. To anyone reading this comment please shop elsewhere.

Reply from FurnitureboxUK
delivery is brillant so quick only thing i found wrong is i asked vat receipt a lot of times need 2 only got one so i have ring back on monday do it all again

Reply from FurnitureboxUK

Reply from FurnitureboxUK
Next day delivery is fantastic! Happy with quality of items purchased.

Reply from FurnitureboxUK
The quality and price of the furniture is fantastic.It did take a while to put together though .
The information booklets were very good once you got the hang of it.All in all I would recommend Furniture Box to friends
Garden centre similar set ups are double the price 😘😘

Reply from FurnitureboxUK

Reply from FurnitureboxUK
Ad an issue with one of the products company sorted it out straight away was pleased with furniture will buy again from them delivery service was good

Reply from FurnitureboxUK
My table is lovely very pleased with purchase never bought of this company before was disappointed when you sent wrong top for the table but could not believe you resolved the issue in 2 days guy delivered new top and took old one away great service guys thankyou

Reply from FurnitureboxUK
Was quick and easy to order ordered Monday 20th July table and chairs came Tuesday 21st very quick, delivery driver was very good and popped the parcel indoors for me, would highly recommended this company really love this set fits into my kitchen lovely very pleased with it

Reply from FurnitureboxUK
Lovely furniture easy to assemble thanks to the video qr codes provided

Reply from FurnitureboxUK

Reply from FurnitureboxUK
Lovely solid wood bedside cabinets. Feel really sturdy, look great and were packaged really well, ensuring no scrapes or damage in transit. Also, nice that they came fully assembled, made things very easy. Very happy with the service, would definitely recommend and would look to order from Furniture box again in the future.

Reply from FurnitureboxUK
Easy ordering, prompt friendly delivery, everything in the box packed very well.Easy installation, lovely chairs overall excellent service.

Reply from FurnitureboxUK
EXCELLENT COMMUNICATION AND DELIVERY SERVICE BY LOCAL MEN.

Reply from FurnitureboxUK
Very pleased with the set of Milan chairs for our kitchen with excellent customer service. Having searched Google AI for a suitable replacement chairs for our kitchen island and inputting specific requirements it directed us to a set of Milan chairs in the grey and chrome combination from Furniture Box. The quality was better than anticipated. A replacement part dispatched very promptly. Would recommend Furniture Box to other purchasers.

Reply from FurnitureboxUK
Very nice product at a competitive price. Next day delivery was a bonus. Easy to assemble from flatpack.

Reply from FurnitureboxUK
My table is beautiful chairs are as well. With a little help from my friends we got there. Everything was in perfect order and complemented my new kitchen. A very happy customer. Thank you.xxx

Reply from FurnitureboxUK
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