Funwithmum Reviews 887

TrustScore 3.5 out of 5

3.3

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Rated 1 out of 5 stars

I ordered a tent cushion on 20 September 2025, and it still hasn't arrived. I've chased by email and rung but had no response at all. I spent over £40 and have no cushion. I now have to look elsewhere... See more

Rated 5 out of 5 stars

While the order took a little longer than expected (around 3 weeks all in all) which is probably all due to Brexit, when it arrived, I was amazed at its quality. I ordered a tippee tent: the wooden st... See more

Rated 5 out of 5 stars

Ordered a teepee and accessories for my little boy from fun with mum. Can honestly say I was utterly blown away by the quality and craftsmanship of the tent and accessories. It’s really beautiful fabr... See more

Rated 3 out of 5 stars

From ordering to shipped very efficient no complaints there. However yet to receive the actual item I ordered. Shipped on the 12th January and has currently been stored at a parcel centre for the pa... See more

Company details

  1. Toy Store

Information provided by various external sources

Fun with Mum is the world number one producer for Teepee tents. We also offer Blankets, Beddings, Swaddle Blankets, Cot Bumpers, Changing mats and Feeding Pillows. We have wide range of products for Baby, Toddler and Kids. Also many home decoration lik...


Contact info

3.3

Average

TrustScore 3.5 out of 5

887 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

My order took 5.5 weeks to arrive but…

My order took 5.5 weeks to arrive but with covid and brexit we should all be a bit more considerate to small companies 😊. The quality of the products is perfect! The company replies to emails, what more can we ask for when ordering from abroad? Even with the wait I would still recommend for people to order from this company! Thanks Fun With Mum 😊

16 February 2021
Unprompted review
Rated 1 out of 5 stars

Avoid …

Fun with mum say they will deliver within 9 days it has now been 30
Days and I have still not received the item. Follow up customer service has not been helpful. I have asked for a refund which they have refused. I will not even consider buying anything from these again

8 February 2021
Unprompted review
Funwithmum logo

Reply from Funwithmum

Yes, we had some problems with delivery to UK. Not us as a company, but with couriers which we cooperate. We have changed courier company to speed up the deliveries but due to Brexit all couriers have same problems: all parcels needs to have customs after Brexit and UKs government do not help them to work in proper way. There is a lack of partnership on UKs side. Sorry for the inconvenience, but we cannot cancel order when it is on this stage. We can cancel and refund when we will receive information that you have refuse to collect it from courier.

Rated 1 out of 5 stars

My order did not arrive

My order did not arrive, and still hasn’t.

7 February 2021
Unprompted review
Funwithmum logo

Reply from Funwithmum

Yes, due to Brexit all parcels needs to have customs so some of them are delayed to standard delivery time. But we are delivering! :) Hopefully process with customs on UKs side will speed up and couriers will deliver on time.

Rated 1 out of 5 stars

Terrible company to purchase from

Ordered bedding for my son on 19/01. Was told it would be here by 01/02. It did not arrive and I emailed the company to query what was happening. Continual blunt replies of "Brexit" and "1-2 days". I will not be ordering with this company again which is a shame as they are the only company which have the theme I wanted for my little boys room but would rather change the theme than order with them again!

2 February 2021
Unprompted review
Funwithmum logo

Reply from Funwithmum

All parcels are delayed due to Brexit and customs. Sorry for the inconvenience. We have dispatched very quick but deliveries now takes longer then usually.

Rated 1 out of 5 stars

BAD WEBSITE to purchase from.

BAD Website to purchase from.
Bought items from here 2 weeks before Christmas high hoping that it would be here for my child’s Christmas present, how wrong I was, still no sign of item months later. I wrote and email a few weeks back regarding my items to get a very blunt and unhelpful email in return giving me no information about when my item will arrive. Starting to think it won’t arrive at all and I’ve been done in of my money. Not trusted at all and would avoid at all coasts go somewhere else for your items.

26 January 2021
Unprompted review
Rated 1 out of 5 stars

DO NOT ORDER FROM HERE

Terrible terrible company to buy from! I bought a teepee from here and floor mattress on the 17th of December hoping it would arrive for my daughters 1st birthday! Not to mention I had paid little under £200 for these items so expected to at the very least be kept up to date about my item, it is now 26th Of January! 6 weeks in total. Today i received a email saying it has arrived at a neighbours which it has not there has been no sign and customer service is terrible at getting back in contact I have been on the website trying to live chat to them as it’s Tuesday at 3.15pm and I receive a message saying they can’t talk and to leave my email and they will get back to me it’s meant to be A LIVE CHAT and instant replies considering it states and advertises on the chat “ we reply immediately” “Live chats Monday- Friday 9am-5pm” clearly not. Would not waste my money on this website, at this moment in time I’m just wanting a refund and wishing I went else where to buy as I’m now £200 down and no teepee. Ridiculous.

26 January 2021
Unprompted review
Funwithmum logo

Reply from Funwithmum

Yes, due to Brexit all parcels needs to have customs so some of them are delayed to standard delivery time. But we are delivering! :) Hopefully process with customs on UKs side will speed up and couriers will deliver on time. After all, all customers are satisfaction with the quality!

Rated 3 out of 5 stars

From ordering to shipped very efficient…

From ordering to shipped very efficient no complaints there. However yet to receive the actual item I ordered.
Shipped on the 12th January and has currently been stored at a parcel centre for the past 8 days. Hopefully I'll receive it before my little girls birthday, because I know she'll absolutely love it.

22 January 2021
Unprompted review
Rated 1 out of 5 stars

Unprofessional. Do not order if shipping to UK

Ordered 3rd January delivery time 3-5 days, ready to ship 5th, 6th told delay due to ‘Brexit’ and ‘UK people’, 11th order will be sent, nothing, 18th order will be sent, nothing. Emails unprofessional and blunt with too many excuses. Cancelled order and requested refund.
I have ordered from other companies shipping from mainland Europe during this time and not experienced any issues with delivery.

21 January 2021
Unprompted review
Rated 1 out of 5 stars

I placed my order on the 16th December…

I placed my order on the 16th December to not even receive it or get any updates about tracking it was meant to be for my sons 2nd birthday really not happy with the service as I have paid a lot of money for the teepee plus the £8 delivery to not even receive my goods

6 January 2021
Unprompted review
Rated 5 out of 5 stars

My grandson loves his new hideout…

My grandson loves his new hideout teepee. We both can fit inside with his favourite teddies.
The fabric makes it feel cozy with the two pillows include. It has a cute window and laced flaps.

I think a wooden ball should be included in the price. This would support the poles on top of the teepee.

3 January 2021
Unprompted review
Rated 5 out of 5 stars

Beautiful tent

Beautiful tent, amazing fabric and set up so easily. Made a perfect reading corner for my little girl and couldn’t be happier with it.

27 December 2020
Unprompted review

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