Delivery time
The delivery time is short. As always the product is exactly as expected.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The delivery time is short. As always the product is exactly as expected.
Customer service was very helpful and quick to respond with helping deal with any queries and issues I experienced.
I’m so glad I ordered my unit directly from Fumeclear. They gave me a discount, then sent it quickly with free shipping ! No middleman. It’s made a big difference with doing my pyrography indoors.
Received a defective unit but was issued a full refund. Fantastic service
Delivery could have been quicker,but overall very happy with it perfect for what I baught it for works very well but a little noisy even on the lowest speed.
My FumeClear FC350 arrived within a week of ordering, but the box showed up damaged and the gooseneck intake hose was unusable because of it. I contacted FumeClear and they immediately sent a replacement hose, which took about another week to arrive.
Once set up, the machine works really well. It’s a powerful smoke eliminator and pulls in all the fumes from my 48-watt laser, making a huge difference in keeping the workspace clean and breathable. It doesn’t affect cutting performance (just the air quality) and it does that job well.
It’s a bit expensive for what it is, but the unit performs exactly as intended and the customer service was quick and helpful. Overall, I’m happy with the purchase.
Good communication, excellent machine, room seems to be fume clear . The only problem was it arrived with slight damage to the lid ,probably damaged in transit but not major. I contacted the company and they did offer, immediately, to send a replacement part, however the damage being minor, I told them I would make a repair myself. All in all I am very pleased with the machine and customer service, many thanks.
Saved about $100 over Amazon and they shipped FedEx so got it quickly.
So far only thing would like changed is the flashing power light...makes you think something is wrong when it's just powered on and not actively running.
I am a lifelong artist recently exploring stained glass. It is important to strictly protect one's health on any artistic journey. FumeClear provides a safer environment to REDUCE harmful chemical flux fumes during soldering. The gooseneck funnel adds greatly to its effectiveness. I recommend this item and purchased the full metal unit.
Great product, easy to navigate website, and good about updating tracking on shipment.
Works wonderfully for my home soldering station. Noise isn't obnoxious. This is a nice size to put on the windowsill and aim down at the bench. I feel safe with this fume extractor work all day. It has double filters.
Your representative was extremely helpful in restructuring my order so that I got what I needed and did so in the most cost effective manor.
I received my order quickly and was pleased with the price. I enjoy using my fumeclear with my laser engraver. Great combination
Bought a fume extractor less than 12 full months ago. Now I need replacement filters. Told by the company model is a discontinued item & no filters are available. Never stated at sale unit is being discontinued. Filters would have to be custom made at more than the machine costs. Absolute no help from company. Ridiculous. Stay away from fume clear . NO customer support after purchase!
I purchased a filtration machine for my laser engraving business from these people but I guess when they don’t list an address or telephone number I should have been concerned. The machine which I purchased would not operate more than an hour or two without needing a new filter which is outrageous. The machines advertising never indicated such a short fall. It’s a waste of my money and a waste of my valuable time. Don’t be fooled by slick advertising. No address and no phone number should mean no purchase.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.