I just started using this service and, so far, all has gone well. I don't do a lot of freelance jobs but this makes taking those jobs so much easier due to not having to deal with the tax issues. Well... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
This is my first time using FrilansFinans in Sweden. After the company I worked for went bankrupt, I needed to find freelance opportunities to earn money and continue living here. While searching fo... See more
Company replied
Just recieved my first payment and Couldn't be more satisfied with their service. Support chat answers quickly, I had an extensive phone call with support before new year to make sure I'm doing thing... See more
Company replied
Happy with quick responses. However, for newly employed through frilans finans, an onboarding process would be good. As to what are the rights of the employee, how to fill out the time sheet, clearer... See more
Company replied
Company details
Written by the company
Frilans Finans är en modern och effektiv ekonomisk lösning som möjliggör det att fakturera utan att ha eget företag. Frilans Finans är snabbt, tryggt och enkelt.
Contact info
Dag Hammarskjölds väg 13, 752 37, Uppsala, Sweden
- 0771-15 10 00
- info@frilansfinans.se
- www.frilansfinans.se
4.7
Excellent
5K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quick response and professional guidance
14 December 2020
Reply from Frilans Finans Sverige
Hi Mohinder,
Thank you very much for your opinion.
I'm glad to hear that our services work for you!
If you have any questions or concerns, you are of course warmly welcome to contact us :)
Sincerely,
Albin Pettersson
Customersupport
Fast online support
Fast online support, fast invoice collection and friendly people!
14 December 2020
Reply from Frilans Finans Sverige
Hi Lucy,
Thank you very much for your opinion.
I'm glad to hear that our services work for you!
If you have any questions or concerns, you are of course warmly welcome to contact us :)
Sincerely,
Albin Pettersson
Customersupport
Reply from Frilans Finans Sverige
Hi Muhammad,
Thank you very much for your opinion.
I'm glad to hear that our services work for you!
If you have any questions or concerns, you are of course warmly welcome to contact us :)
Sincerely,
Albin Pettersson
Customersupport
It’s to soon to make opinions
It’s to soon to make opinions
Wolt has just started in uppsala
But I really hope to see the company takes of
1 December 2020
Reply from Frilans Finans Sverige
Hi Mahmoud,
Thank you very much for your opinion.
I'm glad to hear that our services work for you!
If you have any questions or concerns, you are of course warmly welcome to contact us :)
Sincerely,
Albin Pettersson
Customersupport
Wonderful and satisfying Job in Sweden.
1 December 2020
Reply from Frilans Finans Sverige
Hi Varun,
Thank you very much for your opinion.
I'm glad to hear that our services work for you!
If you have any questions or concerns, you are of course warmly welcome to contact us :)
Sincerely,
Albin Pettersson
Customersupport
Your work is really nice !!!
1 December 2020
Reply from Frilans Finans Sverige
Hi Joseph,
Thank you very much for your opinion.
I'm glad to hear that our services work for you!
If you have any questions or concerns, you are of course warmly welcome to contact us :)
Sincerely,
Albin Pettersson
Customersupport
The customer service is excellent.
The customer service is excellent.
Functionally, I would like to be able to create estimates on the platform.
28 November 2020
Reply from Frilans Finans Sverige
Hi Kristofer,
Thank you very much for your opinion.
I'm glad to hear that our services work out for you!
If you have any questions or concerns, you are of course warmly welcome to contact us :)
Sincerely,
Albin Pettersson
Customersupport
Once I made the invoice was quick
Once I made the invoice was quick, but still do not have enough info about how it works and when to invoice or so.
24 November 2020
Reply from Frilans Finans Sverige
Hi Rodrigo,
Thank you for your comment. Please contact us at client support if you have any questions and we will make sure to help you further.
You can reach us by email and telephone at info@frilansfinans.se or 0771-15 10 00.
Have a great day!
Kind regards,
Lina Client support
Not as impressed before
Not as impressed before. When sending invoices to my client, it missed out her address, then missed out other key information from the invoice.
I also paid to have my logo on it and it didn’t come either.
21 November 2020
Reply from Frilans Finans Sverige
Hi Neil
I am sorry to hear that you are having issues with your invoices, I can see that you are in contact with the client support regarding this specific case and my colleague is going to contact you for a follow up on your invoice.
I wish you a good day
Kind regards
Ebba, klientstöd
Reply from Frilans Finans Sverige
Hi Issiaga,
Thank you for your review.
Have a nice day!
Best Regards,
Ellinor Hjärtström
Client Support
Very poor support to employees.Dont…
Very poor support to employees.Dont help employees when there are disputes and take the side of the employers. Do not give good advice to protect employee rights. Not recommended.
11 November 2020
Reply from Frilans Finans Sverige
Hi Sam,
Thank you for your feedback and we are sorry that your experience with us did not live up to your expectations.
We always try to offer guidance and as much legal support as possible in the event of a dispute.
As long as there is nothing hindering us from doing so because of Swedish law or such, our umbrella employees best interest is always our top priority.
I am sorry that you feel that this was not fulfilled and if you would like us to review your case once more, do not hesitate to contact us at Client Support.
Best Regards,
Ellinor Hjärtström
Client Support
Reply from Frilans Finans Sverige
Hi Andrea,
Thank you very much for your opinion.
I'm glad to hear that our services work for you!
If you have any questions or concerns, you are of course warmly welcome to contact us :)
Sincerely,
Albin Pettersson
Customersupport
Fast, easy to contact, and reliable.
5 November 2020
Reply from Frilans Finans Sverige
Hi Tiago,
Thank you very much for your opinion.
I'm glad to hear that our services work for you!
If you have any questions or concerns, you are of course warmly welcome to contact us :)
Sincerely,
Albin Pettersson
Customersupport
I would be happy if the invoice payment…
I would be happy if the invoice payment enters into my account earlier, soon after the customer pays the invoice.
4 November 2020
Reply from Frilans Finans Sverige
Hi Luigi,
Thank you for your feedback!
We send your salary as soon as the customer has paid the invoice.
If you believe that there is an unnecessary delay, do not hesitate to contact us at Client Support so we can review the issue.
Have a nice day!
Best Regards,
Ellinor Hjärtström
Client Support
Frilans Finans processed my agreement…
Frilans Finans processed my agreement with my employer quite quick, and paid my salary on time.
4 November 2020
Reply from Frilans Finans Sverige
Hi Santosh,
Thank you very much for your opinion.
I'm glad to hear that our services work for you!
If you have any questions or concerns, you are of course warmly welcome to contact us :)
Sincerely,
Albin Pettersson
Customersupport
Very good generally
Very good generally! Better English support in the service would be good. A dedicated app, also, for mobile.
4 November 2020
Reply from Frilans Finans Sverige
Hi Daniel,
Thank you for your review and feedback!
We always try to improve the service we provide to our umbrella employees and hope to better our English communication as well in the future.
If you have any suggestions on what functionalities should be included in the making of an App, please contact us at Client Support.
Have a nice day and good luck with our future assignments!
Best Regards,
Ellinor Hjärtström
Client Support
It is what it is
Fick ingen avisering om när faktureringen gick igenom eller när jag skulle få pengarna. Otydliga instruktioner. It is what it is 🤷♀️
4 November 2020
Reply from Frilans Finans Sverige
Hej Johanna,
Tack för ditt omdöme och för den informationen.
Efter varje faktura godkänns så skickas en mail avisering. Likaså när er lön betalas ut så skickas en avisering via sms (eller epost). På förstasidan i inloggat läge finner du översikten över dina pågående fakturor och dess status.
Tråkigt att höra att du inte finner att informationen kring upplägget varit otydligt. Vi önskar mer än gärna om du kontaktar oss om du har någon eventuell ide på förbättring eller hur vi kan vara mer tillmötesgående för dig som egenanställd i ert arbete.
Önskar dig en fortsatt fin dag!Med vänliga hälsningar
William, Klientstöd
Reply from Frilans Finans Sverige
Hi Jamaine,
Thank you very much for your opinion.
I'm glad to hear that our services work for you!
If you have any questions or concerns, you are of course warmly welcome to contact us :)
Sincerely,
Albin Pettersson
Customersupport
Reply from Frilans Finans Sverige
Hi Hiba,
Thank you for your feedback! Glad to hear that you are satisfied with our service
Kind regards,
William, Clientsupport
Quick and professional service
Quick and professional service, easy access to all the tools
30 October 2020
Reply from Frilans Finans Sverige
Hi Iwona,
Thank you very much for your opinion.
I'm glad to hear that our services work for you!
If you have any questions or concerns, you are of course warmly welcome to contact us :)
Sincerely,
Albin Pettersson
Customersupport
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.