I have rented in FriendlyHousing for 2 years now. They never solved issues I had with my room or the house. The landlords are really mean and rude. They even threatened to throw my things away once ev... See more
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I payed money for account and they didnt make me na account and didnt answering not helping....wery Bad experinces with this makelars
Terrible company. Complete rip off with awful customer service. Stay anywhere else!! FOLLOW UP: I did contact you like you tell everyone to who tells the truth about "Friendly" rentals and got no r... See more
Company replied
They offered vouchers for the cancellation of my booking last year due to the pandemic and are saying that it expires now when I still can't travel unless I give them a booking for next year. This is... See more
Company details
Information provided by various external sources
With our main office based in Barcelona we are market leaders in short and medium-term apartment rental since 2003. In September 2016 we joined the NOVASOL Group, part of Wyndham Vacation Rentals and are now part of one of the biggest holiday rental companies in Europe. We offer the best alternative to hotels in more than 20 destinations in Europe and America. Our goal is to ensure our clients feel at home during their stay in one of our apartments which is why we strive hard to go the extra mile to meet their needs.
Contact info
Pasaje Sert 1, 08003, Barcelona, Spain
- (34) 932 688 052
- marketing@friendlyrentals.com
- www.friendlyrentals.com
Hasn’t replied to negative reviews
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Friendly Rentals is absolutely the best you will encounter.
The efficiency and honestly of Friendly Rentals and especially the Blossom Apartment experience was beyond our expectations. The pictures that are posted on their website were 100% accurate and true. I will always rent an apartment thru Friendly Rentals for any international travel in the future.
Be sure to consider Friendly Rentals as your "Friend" when exploring venues in the future.
Bernadette Price, Indianapolis, Indiana (USA)
Friendly rentals barcelona
Used these for the first time and was very impressed by their office and apartment we stayed in.
AVOID, SHOCKING COMPANY!!!!
Avoid this company. I stayed in an apartment in Rome, it was an absolute shed, absolutely filthy, most of the fittings and showers did not work, We paid for internet but didn't get any, the location was horrendous. The photos on the website, were an absolute mis-representation. It cost 900 euros,(which we had to pay in cash) for 4 nights in June. I wrote a bad review and tried to post it on Friendly Rentals website, they refused to publish it. They only publish good reviews - again a complete mis-representation. No apology, no compensation, no explanation. Shocking!!! I am determined to let the world know how bad this company is, on every website possible!!!
*****You may see below a reply from Friendly Rentals,claiming that a representative, sorted out our problems whilst we were in the apartment - NOT TRUE!! They say they tried to contact me upon my return - NO SUCH CONTACT!! They still refuse to publish my accurate review of this horrible apartment!! Still no compensation!! An apology does not make our bad experience any better!! Friendly Rentals, i'd say UNfriendly Rentals!!**************
Update.... Sean is my husband, please feel free to contact him, also feel free to publish our review!!
****Two weeks later, no response, no review, no surprise!!****
***UPDATE To say that you are disheartened is quite laughable, i have not received any correspondence from you by email. In fact i emailed your company directly through your website, only to be sent a standard reply, saying that the apartment would be looked into. Since then, i have had no feedback whatsoever on your findings, and STILL my review has not been published. I am not badgering you, just trying to get what is right and fair. You have my husbands email and telephone number, you have also said that you would get back to us on Facebook, but haven't!!
You seem very able to reply to me on this site, because i am giving you bad publicity, why are you unable to be fair and publish my review, and give me any feedback as to what you have found at the apartment in question. Indeed it is me who is disheartened, the apartment was wholey mis-represented by your website, (maybe because you don't publish true reviews). It took our family a year to save up the money for what should have been a lovely holiday, only to find ourselves in a dirty, noisy, broken down place, that i wouldn't have stayed in had it been free. A little compensation would go a long way!!

Reply from Friendly Rentals
Wonderful Rome Apt
Beautiful apt close to the Vatican. Great price, all the amenities with a wonderful terrace to relax on after a long day
Fontanella apartment
Having used Friendly Rentals for the first time I would have no doubts in recommending the company to anyone. The booking was easy to set up, the apartment was great with full kitchen equipment, wash machine, iron, microwave.
Great appartment in cozy area
Great appartnent with full kitchen equipment, wash machine, iron, microwave. Really near the centre with main seesight.
Trustworthy and eficiente company
Having used Friendly Rentals for the first time I would have no doubts in recommending the company to anyone. The booking was easy to set up, the apartment was very good, Peter on arrival was very nice and helpful, on the whole everything went very well indeed.
Excellent apartment and location
Very clean, comfortable and well furnished. All the equipment you could need for a home from home.
Excellent, friendly service and good apartment
We stayed for 5 nights in the Sea blue apartment in Barcelona. The service from Friendly Rentals was great. From the time we landed to walking through the door of the apartment took just an hour (we'd arranged a transfer via Cars Deluxe on Friendly Rentals website - excellent service too). The apartment had everything we needed for a short stay, and was clean and comfortable. Loved the terrace and with 4 sets of doors to take you out to different parts of the terrace, the apartment was bright and airy. The location was amazing overlooking Placa de Sant Jaume and just behind the cathedral. Would highly recommend both the apartment and Friendly Rentals and we plan to book again very soon.
Stylish accomodation in excellent location
Very well equipped apartment beautifully decorated in a superb location to enjoy all that Florence has to offer. We loved our stay
Good winter experience in Barcelona
Friendly Rentals are really friendly.
I needed their assistance in manual reservation modifications.
They were helpful and professionals.
I arrived late in night - proactively checked where I was close to planned check-in and waited for me at the apartment.
Offered free storage at their office after early check-out.
Responded with explanations following-up my comments on the apartment.
I have no objections - would recommend them to my friends and will use their services when I decide to come back.
Tadeusz
Friendly rentals
Found Friendly rentals on line, booked apartment in Barcelona with them, We followed the instructions and picked up the Keys with out any problems, Apartments was as described so we had a happy week their
Excellent Place To Be
Friendly Rentals is like a 5 Star accomodation in a very homely ambiance. Simple but with elegance. There are more available options for your own choices for a much pleasant and enjoyable stay. Explore your experience with Friendly Rentals. Hospitable staff awaits you and ready to help for your needs.
Good value for money
For our trip to Barcelona we selected the Monet apartment and we loved it! Perfect location and It was a grand lofty apartment with cool decor and style. The staff was super friendly and I felt comfortable contacting them when we realized there was no corkscrew in kitchen, they delivered one upon notice (we love our wine).
Excellent Apartment: Excellent Service.
We were let down at the last minute by another rental agency two days before going to spend Christmas in Barcelona.
Friendly Rentals were able to offer similar, if not better and certainly cheaper accommodation at such short notice.
Their representative was on site in the block in which our apartment was situated, was contacted by a straightforward mobile phone call, responded immediately and she could not have been more helpful and accommodating.
The accommodation was pleasant, clean and well-situated and we would be happy to book through Friendly Rentals again. Indeed, I and two male friends are returning to Barcelona in March for their Beer Festival and I will be contacting them again shortly!
Absolutely flawless experience
Staying in Kyoto has been an absolute pleasure thanks to the friendly treatment and helpful advices from the Friendly Rentals staff. The housing itself looks wonderful and gives out the typical Japanese vibe on every step. The space within the house is utilized perfectly, everything was perfectly clean before we arrived and no necessary house equipment was missing – actually, some of the appliances even had English labels glued over the original Japanese text, to make even the last aspect of the stay a treat. If I could, I would go there again in a heartbeat.
Great place to stay
Friendly and helpful staff.
Apartment is clean, confortable and well equiped
Great location
Value for money
Grace apartment
Great friendly efficient service
Modern, clean centrally located apartment
Excellent place, flat, organization!
We spent few days in the flat and we warmly recommend it! Location is perfect, flat is clean and very well furnished, staff was kind and helpful. If you go to Berlin, don't miss it!
Exceptional quality and Service
We found this company to be excellent in every way. A brilliant check in, a fantastic apartment and a quick resolution of our minor out of hours difficulty ( the broadband was down ) mean that we will look to use them again for our next travels.
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