Darien was running a little late but he messaged to give me a revised ETA, on arrival he got straight to work, tapped on my window on completion and the car looked as new. Poor guy, it was relatively... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Easily organised, I made an error with my dates and they quickly rescheduled me to a later slot in the day which worked for me. The valeter arrived on time and was very friendly and engaging. H... See more
Company replied
Just had my car valeted by Ali, he has done an exceptional job my car has never been so clean! Inside and out is spotless. Brilliant service, easy booking and arrived on time. I will definitely be usi... See more
Company replied
Our valeter Steven was professional on time and did an amazing job with our car. Even messaged ahead to see if we wanted to rebook because of the weather however it turned fair so he just got on with... See more
Company replied
Company details
Written by the company
Fresh Car is a nationwide mobile car care service, delivering Valeting, SMART Repair and Mechanics directly to your doorstep. Our trusted network of friendly, professional franchise partners operate across the UK, bringing high‑quality car care to you at home or work. With Mobile Car Valeting you can choose from quick refreshes to full deep‑clean packages, all carried out on your driveway. Whether you need your car looking its best for a special occasion or simply want it feeling fresh again, our team brings everything needed to you. Our SMART Repair services fix minor bodywork issues on the spot, saving you the hassle of bodyshop visits. This includes bumper scuffs, paintwork touch‑ups, small dent repairs and minor alloy wheel refurbishment, usually completed within a few hours. Our mechanics handle everyday maintenance and repairs wherever you are. From diagnostics and servicing to brake pads, oil changes and more complex jobs, we make it easy to keep your car running smoothly without the inconvenience of a garage trip. Every service can be booked online in minutes. Simply choose your location, pick the service you need, and we’ll come to you. No phone calls, no waiting around, just straightforward, reliable mobile car care.
Contact info
United Kingdom
- www.freshcar.co.uk
4.6
Excellent
3K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 95% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Shaun provided a lovely service
Shaun provided a lovely service, it was super friendly and did such a great and thorough job.
9 August 2026
Unprompted review
Reply from Fresh Car
Hello Kirsty,
Thank you for your fantastic review! We're delighted to hear that Shaun provided such a friendly service and did a great, thorough job on your vehicle.
We'll be sure to pass your kind words on to Shaun. We really appreciate your feedback and look forward to welcoming you back for your next valet with Fresh Car!
The technician was very polite and easy…
The technician was very polite and easy to talk to.
The car was valeted to a high standard both inside and out
Would highly recommend Fresh
10 August 2026
Unprompted review
Reply from Fresh Car
Hello,
Thank you for your wonderful review! We're delighted to hear that you found our technician polite and approachable, and that you were so pleased with the high standard of the valet both inside and out.
Your recommendation means a great deal to us, and we really appreciate your support. We look forward to welcoming you back for your next valet with Fresh Car!
Excellent job
Excellent job. On time and Sean was very helpful. Will definitely use Fresh again.
10 August 2026
Unprompted review
Reply from Fresh Car
Hello Roy,
Thank you for your fantastic review! We're delighted to hear that Sean arrived on time, was helpful, and did such an excellent job on your vehicle.
We'll be sure to pass your kind words on to Sean. It's great to know you'll be using Fresh Car again, and we look forward to welcoming you back!
Excellent service
Karl arrived punctually,was very polite and worked solidly! The car looks great!
10 August 2026
Unprompted review
Reply from Fresh Car
Hello Heather,
Thank you for your fantastic review! We're delighted to hear that Karl arrived punctually, was polite and worked so hard to deliver a great result.
We'll be sure to pass your kind words on to Karl. It's wonderful to know you're so pleased with how your car looks. Thank you for choosing Fresh Car, and we look forward to welcoming you back for your next valet!
It was brilliant
It was brilliant. I had a mini valet as that’s all I could afford. However I probably should have added a seat shampoo etc. But the valeter did an amazing job and was really professional and courteous. I have two dogs and they often accompany me. We go on muddy walks He made my car feel so clean. Thank you so much.
5 August 2026
Unprompted review
Reply from Fresh Car
Hello,
Thanks for taking the time to leave a review outlining your experience.
We're so glad to hear you were happy with the service that was provided.
Thanks for recommending!
Sean arrived on time as agreed and got…
Sean arrived on time as agreed and got stuck in to the task of trying to make a silk purse out of a sows ear !! Cleaning a car that has been stood for over 6 months. After 2 and a half hours without a break...that was offered...i was presented with s showroom car. Clean inside and out. Well done Sean. You were a credit to yourself and company.
6 August 2026
Unprompted review
Reply from Fresh Car
Hello Derek,
Thanks for taking the time to leave a review outlining your recent experience with Sean.
We're so glad to hear you were happy with the results and service delivered by Sean.
Thanks for recommending!
Didn't receive the full advertised clean - disappointed!
Booked a £90 full valet which advertised the wet vacuuming of the mats, fabric areas and seats. Only the mats were done and this was only after I asked because I saw them being put back in the footwells after a dry vacuum. Internal windscreen also appears not to have been done as still very streaky.
The appointment was also moved three times after booking, which wasn't great.
My car looked clean but as I didn't receive the full service paid for (and £90 isn't cheap!), I can't rate it more than 2 star.
6 August 2026
Unprompted review
Reply from Fresh Car
Hi Samantha,
We're sorry to learn of your disappointment. Please can you reach out to us on clean@freshcar.co.uk with your booking details so we can look into this further as unfortunately this does not seem to be something we are aware of. Thank you.
Excellent Service
Great attention to detail and a willingness to please. The car looks fabulous!
4 August 2026
Unprompted review
Reply from Fresh Car
Hello Julie,
Thanks for taking the time to leave a review, We appreciate it!
We're so glad to hear you were happy with the service that was provided.
Thanks for recommending!
Extremely easy to book on a day and…
Extremely easy to book on a day and time that I wanted. Great communication from Harun, the fresh car representative, letting me know when he was arriving. Harun was professional and courteous and his work ethic was exemplary. At the end of the appointment my vehicle was left in near showroom condition. Great service, will definitely be using Fresh Car again.
5 August 2026
Unprompted review
Reply from Fresh Car
Hello Ian,
Thanks for taking the time to leave a review outlining your experience with Harun.
We're so glad to hear you found the experience easy, convenient and professional.
Thanks for recommending and we look forward to helping you again in the future.
Simple to organise
Simple to organise. Pleasant valeted. Exactly as needed. Thank you!
6 August 2026
Unprompted review
Reply from Fresh Car
Hello Heather,
Thanks for taking the time to leave a review, We appreciate it!
We're so glad to hear that you found the booking process easy and the service exactly as required.
Thanks for recommending!
Brilliant service
Brilliant service, had both cars fully valeted and they are gleaming. Friendly and professional, thank you!
6 August 2026
Unprompted review
Reply from Fresh Car
Hello Naomi,
Thanks for taking the time to leave a review.
We're so glad to hear you were happy with the service provided on both vehicles.
Thanks for recommending!
Jef was awesome
Jef was awesome. My car was immaculate. Extremely thorough and was delighted with the end result. Can't recommend him enough.
5 August 2026
Unprompted review
Reply from Fresh Car
Hello Debbie,
Thanks for taking the time to leave a review outlining your experience with Jefin. We're so glad to hear all went well.
Thanks for recommending his services!
I have just had my car cleaned by Nick…
I have just had my car cleaned by Nick - he was super professional, incredibly helpful, car looks stunning he did a great job.
6 August 2026
Unprompted review
Reply from Fresh Car
Hello Jackie,
Thanks for taking the time to leave a review, We appreciate it!
We're so glad to hear you were happy with the service provided by Nick.
Thanks for recommending!
Great experience and clean as always!
4 August 2026
Unprompted review
Reply from Fresh Car
Hello Aine,
Thank you for your wonderful review! We're delighted to hear that you had another great experience with us and that your car was cleaned to the high standard you've come to expect.
We really appreciate your continued support and look forward to providing you with the same great service again in the future. Thank you for choosing Fresh Car!
Jef was lovely & did an amazing job
Jef was lovely & did an amazing job. I’m very pleased with the service.
4 August 2026
Unprompted review
Reply from Fresh Car
Hello Anna,
Thank you for your wonderful review! We're delighted to hear that Jef provided such a friendly service and did an amazing job on your vehicle. It's fantastic to know you're so pleased with the results.
We'll be sure to pass your kind words on to Jef. Thank you for choosing Fresh Car, and we look forward to welcoming you back for your next valet!
My new car was delivered filthy…
My new car was delivered in a filthy condition, and although I like to clean them myself, I thought a professional valter would thoroughly clean the whole car far better than I could, I must say excellent results overall and the whole car looked new again, I will endeavour to maintain it to the current standards, timely and quick service and easy booking process, would thoroughly recommend
3 August 2026
Unprompted review
Reply from Fresh Car
Hello Derek,
Thank you so much for your fantastic review! We're delighted to hear that we were able to get your new car looking as it should have from the start. It's wonderful to know you were so pleased with the results, as well as our easy booking process and timely service.
Your recommendation means a great deal to us, and we really appreciate you taking the time to share your experience. We look forward to helping you keep your car looking its best in the future. Thank you for choosing Fresh Car!
My new car was delivered in a filthy…
My new car was delivered in a filthy condition, and although I like to clean them myself, I thought a professional valter would thoroughly clean the whole car far better than I could, I must say excellent results overall and the whole car looked new again, I will endeavour to maintain it to the current standards, timely and quick service and easy booking process, would thoroughly recommend
3 August 2026
Unprompted review
Reply from Fresh Car
Hello Lucy,
Thank you for your fantastic review! We're delighted to hear that we were able to restore your new car to the condition you were hoping for. It's great to know you were impressed with the quality of the valet, as well as our quick service and easy booking process.
Your recommendation means a lot to us, and we're so pleased we could help get your car looking like new again. We look forward to welcoming you back whenever your vehicle needs its next valet. Thank you for choosing Fresh Car!
Professional and friendly guy did a…
Professional and friendly guy did a really thorough job.
4 August 2026
Unprompted review
Reply from Fresh Car
Hello Graham,
Thank you for your wonderful review! We're delighted to hear that you found our valeter professional and friendly, and that you were so pleased with the thorough job carried out on your vehicle.
We really appreciate your kind feedback and look forward to welcoming you back for your next valet with Fresh Car!
Really professional service
Really professional service. Great attention to detail. Thorough cleaning. Car looks brand new!
4 August 2026
Unprompted review
Reply from Fresh Car
Hello,
Thank you for your fantastic review! We're delighted to hear that you were so pleased with the professional service, attention to detail, and thorough clean. It's wonderful to know your car looks brand new again.
We really appreciate your kind feedback and look forward to welcoming you back for your next valet with Fresh Car!
Excellent Mini Valet Service
Easily organised, I made an error with my dates and they quickly rescheduled me to a later slot in the day which worked for me.
The valeter arrived on time and was very friendly and engaging. He got to work and had my mini valet done quickly and without fuss.
When finished he checked I was happy and satisfied with his work before leaving.
The car was not overly dirty inside or out and looked like new when finished. I was very happy with the company, the service and the mini valet. I would certainly use them again if needed and would not hesitate to recommend them to anyone else.
3 August 2026
Unprompted review
Reply from Fresh Car
Hello Bill,
Thank you so much for your fantastic review! We're delighted to hear that you had such a positive experience from start to finish. It's great to know that rescheduling your booking was quick and straightforward, and that our valeter arrived on time, provided friendly service, and ensured you were happy with the results before leaving.
We're thrilled that your car looked like new after the mini valet and that you were pleased with both the booking process and the quality of the service. Your recommendation means a great deal to us, and we truly appreciate your support.
Thank you for choosing Fresh Car. We look forward to welcoming you back whenever your car needs its next valet!
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