Danske Fragtmænd A/S Reviews 

Company claims trying to deliver and can´t say when next try will be and never calls back as promised.
Really bad customer service, with a bad attitude and no help or service at all.

So for me it is two days of nothing due to this company.
Don´t use them is other options are available (even Postnord is better)

They kept changing the delivery slot throughout the day and then when I had to leave for 10 minutes they tried to deliver and then wouldn't come back. Their customer service said they wouldn't help. They didn't care. Terrible service.

I had to return a package of 80 kg, which I helped carrying together with the person responsible of pickup from inside house to truck. Like it would be naturally, he will also help when he brought it back after reparations, but he left it on public walkpath in rain, reason being that he is not paid to help.

Track and trace is horrible until when the shipment is "out for delivery". It only showed "we received the electronic information about your shipmnt" until "your shipment is out for delivery". I liked the fact they gave a delivery estimate of 2 / 4 hours instead of "we will come today".

Once the driver was here, he called me on my mobile phone (so far so good) and told me I had to come downstairs. He asked me to sign for it outside and then just left it at the curb. It was a 50kg pallet parcel (1pc) which would've easily fit the elevator, however the driver refused to help me at least get it in the elevator. I had to drag it myself, by myself, inside, into the elevator, and then out of the elevator.

It was delivery to the curb, but was never communicated to me as such. The reason the driver didn't help was "I'm just an old man and I go to the chiropractor" well maybe you shouldn't be transporting pallet items then and should've sticked with PostNord delivery instead.

3 stars because they delivered when they said they would, but no more due to the "bad" track and trace online and the driver behaviour after signing off.

Having the worst experience with this company. Took leave from work to receive the package but the driver, for some strange god knows what reason, could not find the address. I live in the central part of Copenhagen and the person whom I talked to at the customer case at the company agrees that this is strange that the driver could not find the address but is helpless to do anything. The driver then lies that he tried to call me but he did not. I am wondering if he was ever at my address at all!!! The customer 'care' person asks me that she can ask the driver again to 'try' and deliver it another day and ask the driver to 'try' to call me before being not able to find the address. No guarantee whatsoever. This is the worst f***ing service ever in my life. It seems I have to take the the whole week off from work and pray to god that the driver is able to find the address one of the days. It is further irritating that I cannot simply go and collect the item even from their warehouse. F***ing company with f***ing ethics... So frustrated

Expected delivery between 11.30 and 13.30 changed at 13.00 to be between 14.00 and 17.00..

You call in to ask if they can just leave it at your doorstep as you have other plans. They ask you to contact the company who sent the package and have them send you an email to allow them to place it.. No way.

This delivery is almost 10 times more expensive than delivering other packages, and this is the quality of service you get? Never again, will avoid websites using your service like the plague.

It was my worst experience for receiving a parcel in Denmark

Absolute worst company I have EVER worked for.

As a contractor I had 3 trucks here. Their invoicing system is absolutely horrendous. They cannot give you any information on how you are paid. They don't have a set cost for mileage, minutes or ANYTHING!! They just say "We try to make sure you earn enough money" which is absolute bulls*it. My company drove for them for 2 years and did not profit one single kroner. But they are sure to get their monthly rent before MOMS and everything else. They don't care if we have earned enough to pay my employees. They don't care if I can't pay my expenses. All they care about is getting their money from me for my drivers' hard work. On top of all that, when I told them I wanted to stop working with them because they have caused me nothing but headache and debt, they charge me 3 months of monthly rent. So after my drivers busted their asses all month, they decide to slap me with a bill that took every kroner we earned and we still owe them 49,000kr. What do they say when I ask them how the fu*k am I supposed to pay my drivers' salary? How am I supposed to pay my expenses?

"You can borrow money from us." Of course we have to charge you interest on that money and we will take it back from the money you are supposed to get for driving this month and the next month. We don't care if it puts you right back in the same situation with not being able to pay anything. All we care about is our fu*king money.

WORST FU**ING COMPANY EVER!

Rude non service minded driver
Rude, non service minded driver. I will avoid purchasing with companies / websites that have them as delivery company - Just because of this ONE individual.

I know he has my business on his route -as I see him regularly in the area (Vesterbro, Copenhagen).

Beklager - men jeg kommer ALDRIG til at anbefale jeres virksomhed - blot på grund af en medarbejder.

De firmaer, der bruger Danske Fragtmænd mister kunder.

My package was sent when no one was home yesterday but your customer service helped me to arrange for the 2nd delivery attempt, late in the afternoon, a day after. thanks for your fast and reliable service.

I experienced several delivery failures, poor support processes, and absence of communication. NOT the business partner I'd like to recommend.

I experienced several delivery failures, poor support processes, and absence of communication. NOT the business partner I'd like to recommend.

Unless you are willing to overpay and sitting at home all the day waiting for the delivery - it might be something for you. They are not able to inform you about planned delivery time or to call by phone if nobody is at home. They don't leave any information that they were trying to deliver. You should figure out yourself! For second attempt to deliver they charge 50 DKK. Or you can pick the postage at their storage FAR FAR away. Good luck with this pathetic service business model.