Great selection of perfumes! Sad they are not able to find my Escada Sexy Graffiti perfume, but happy with the Escada Del Sol limited edition! Fair pricing as well. Thank you!
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Not a review per se, but a quest if you deliver products to Dublin, Ireland? Can you explain the delivery fee structure ? Thanks
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I have used these fragrances in the past, I try to mix them by ordering different ones. Your shipping is always on a timely manner and of great value vs other companies. Your very trusted and I alw... See more
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Well it's the best site I have found for perfume and cologne they are way lower than going to a store and the amount of name brand products is far greater than a store inventory I have purchased at... See more
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4.0
Great
22K reviews
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Replied to 98% of negative reviews
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Reply from FragranceX
Hi Robert!
We’re so glad you enjoy the discounts we offer our loyal customers and our fast, easy delivery.
Thank you for being a valued FragranceX.com customer! 💫
Amazing selection of fragrances
Amazing selection of fragrances. Items are as described. Fast delivery and , of course, unbelievable prices. I have always been totally satisfied.
20 July 2026
Reply from FragranceX
Hi Bruce!
We’re thrilled that you’re satisfied with our amazing selection, fast delivery, and great prices.
Thank you for your continued trust in FragranceX.com! ⭐
Reply from FragranceX
Hi Theresa!
We’re sorry your order arrived later than expected.
We always do our best to have orders delivered in a timely manner, and we understand how frustrating it can be when a shipment takes longer than anticipated. We truly appreciate your patience and understanding. 🚚
Thank you for choosing FragranceX.com!
Very fast service delivered quickly and…
Very fast service delivered quickly and received everything I ordered
20 July 2026
Reply from FragranceX
Hi Fulvio!
We’re happy to hear you received everything you ordered quickly and enjoyed our service.
Thank you for choosing FragranceX.com! 📦
Reply from FragranceX
Hi Andres!
We’re glad you’re happy with our prices and fast service.
Thank you for shopping with FragranceX.com! 🚚
I have used these fragrances in the…
I have used these fragrances in the past, I try to mix them by ordering different ones. Your shipping is always on a timely manner and of great value vs other companies. Your very trusted and I always recommend you to family and friends.
20 July 2026
Reply from FragranceX
Hi Benjamin!
We’re delighted to hear you enjoy mixing different fragrances and appreciate our timely shipping and great value.
Thank you for trusting FragranceX.com and recommending us to your family and friends! ⭐
Fast shipping and great prices
I have been shopping with FragranceX for a while and always satisfied with the products I have purchased
20 July 2026
Reply from FragranceX
Hi Katrina!
We’re so happy to hear you’ve been consistently satisfied with your purchases from FragranceX.com.
Thank you for being a loyal customer! 💫
delivery was on time and the fragrance…
delivery was on time and the fragrance was as described on the web.
20 July 2026
Reply from FragranceX
Hi Rosendo!
We’re glad your delivery arrived on time and that your fragrance was exactly as described.
Thank you for choosing FragranceX.com! 📦
Reply from FragranceX
Hi KERRY & FREMINA!
We’re delighted to hear you’re happy with our products and timely delivery.
Thank you for choosing FragranceX.com! ⭐
It is extremely easy to order and…
It is extremely easy to order and receive. Great experience. Great prices. Great company
20 July 2026
Reply from FragranceX
Hi Tyler!
We’re thrilled to hear you had such a great experience with easy ordering, great prices, and our service.
Thank you for choosing FragranceX.com! ✨
Dont buy a tester btl.
Recemtley purchased a 100ml paco rabane ultraviolet tester bottle, after reading the description was led to believe it wad the same as a normal bottle except all the fancy packaging.
its smells the same for a very short while then you are constantley repraying whilst the fancy package one lasts for hours.
dont buy the testers just pay a little bit more for the full scent experience.
23 June 2026
Unprompted review
Reply from FragranceX
Hi Steven!
Thank you for taking the time to share your feedback. 💫
We're sorry to hear the tester did not meet your expectations. Testers contain the same authentic fragrance formulation as their retail counterparts, with the main difference being the packaging. If you believe there may be an issue with your item, please contact our customer service team so we can review your concerns and assist you further.
We appreciate your feedback and hope to have the opportunity to serve you better in the future.
Re witing my crappy experience with Fragrancex
I wrote a review for fragrancex at 2 stars recieved my package finally and upgraded it to 4 stars which was a mistake...I re ordered from them to see if I just had a bad experience..I live in Ontario Canada and if you live here it is an absolute shitshow trying to deal with them...customer service nice people don't get me wrong but no help ..I ordered fri..they claimed it Shipped Fri...then Tues I get another notice themat it shipped...then almost a week after I ordered I get another notice thurs,that it's shipped again...then a notice it's on its way...I'm starting to wonder so I call...to be told on sir your package shipped today and may be there mon..over 10 days to ship..I asked why all the shipping notice..and was told we may ship it to other facility and back or to customs so we send them out..I said I think and nay be wrong but most customers want to know when it's being shipped to them..not around to different facility's...very frustrating I made the mistake of buying from them again hoping for a better experience,but unfortunately that's not the case..I hear if you live in the stated there pretty good not if you live in Ontario Canada
23 July 2026
Unprompted review
Reply from FragranceX
Hi!
Thank you for taking the time to share your experience with us. 📦
We're sorry to hear that your recent order did not meet your expectations. We were unable to locate your account based on the information provided in your review. Please contact our customer service team with your order details so we can look into your shipment and assist you further. At FragranceX.com, we are always happy to help.
We appreciate your feedback and hope to have the opportunity to serve you better in the future.
Amazing seller 10/10!
Amazing seller 10/10!! Authentic colognes and well packing also fast shipping and great service!
18 May 2026
Reply from FragranceX
Hi DR Rockzo!
Thank you for your amazing review! 💫
We're thrilled to hear you were happy with the authentic fragrances, careful packaging, fast shipping, and great service you received from FragranceX.com. Your support truly means a lot to us.
We look forward to serving you again soon!
It's Been TWO Business Days & Still No Answer From Them
Because of the cancellation of both my orders and FragranceX.com's billing dept. not speaking with customers over the phone, I did send the billing dept. an email requesting an answer as to why my orders were cancelled. All I got from them was an email giving me a "ticket" number and saying I'd receive a response from them regarding my inquiry within 1 business day. That was on Monday, July 20. Today is Wednesday, July 22, A SECOND BUSINESS DAY, and I still have not received a response to my email. This is NOT surprising considering they cancelled two of my orders - even though one order had already been approved by and PAID FOR by my credit card company. I AM DONE WITH FRAGRANCEX AND WILL NEVER ORDER FROM THEM AGAIN. I'd suggest no one else order from them either because there is no reason they should have cancelled my orders.
22 July 2026
Unprompted review
Reply from FragranceX
Hi SummerDreaming!
Thank you for taking the time to share your experience. 📦
We're sorry to hear about the frustration caused by your canceled orders. After reviewing your account, we found that the orders were canceled by our Billing Department following a security review. For security and privacy reasons, specific details regarding these decisions cannot be provided over the phone. If you have any additional questions, please contact us by email so our Billing Department can further assist you.
We appreciate your feedback and hope to have the opportunity to serve you again in the future!
Package(box) was torn and my Yara White…
Package(box) was torn and my Yara White was missing.
18 May 2026
Reply from FragranceX
Hi Janna!
We’re sorry to hear your order did not arrive in perfect condition.
We understand how disappointing it is to receive a damaged package with a missing item. Please contact us at [support@fragrancex.com](mailto:support@fragrancex.com) if you have not already done so, and our team will be happy to review your order and work toward a resolution. 📦
Thank you for giving us the opportunity to assist you!
Loved loved the service
Loved loved the service! At first i was skeptical because i wasn't sure if it was a legit website and after two years i took the leap! Glad i did. Loved my purchase loved the packing and the care. Delivery was fast. You have a customer who will come back again soon.
17 July 2026
Unprompted review
Reply from FragranceX
Hi Sam!
Thank you for your wonderful feedback.
We are delighted you decided to give FragranceX.com a try after all this time. It is great to hear you loved your purchase, the careful packaging, and the fast delivery. 🚚
We look forward to welcoming you back again soon!
Reply from FragranceX
Hi M M!
Thank you for your great review.
We are happy to hear you enjoyed our great prices, quality products, and very fast delivery. We truly appreciate your support of FragranceX.com. ⭐
Thank you for choosing us!
Poor customer service
I received a damaged item, half empty, that was clearly packed like that. Item was sealed, cardboard box stained but dry and no smell of perfume. I have sent pictures and last message was "We will conduct a thorough investigation".
14 July 2026
Unprompted review
Reply from FragranceX
Hi Liviu!
We’re sorry to hear your item did not arrive in the expected condition.
We understand your concern, and we can confirm that your case is currently being reviewed. We see you contacted us on 07/14, and our team is actively investigating the issue. Our typical resolution time is 24 to 72 hours, and we appreciate your patience while we complete the review. 📦
Thank you for giving us the opportunity to make this right!
This site sells counterfeit products
This site sells counterfeit products. They show a legitimate bottle of cologne, advertise it as a travel size, but what you get it as amateur attempt to place the legitimate product inside a travel container. The scent also smells watered down compared to the normal bottle I can compare it to.
I can't believe they're allowed to trade in the UK.
Update following their reply. I did contact them and they refused all allegations. I contacted my credit card company, who agreed with me and refunded the payment.
15 July 2026
Unprompted review
Reply from FragranceX
Hi Martyn!
We’re sorry to hear your fragrance did not meet your expectations.
FragranceX.com proudly sells only 100% authentic, brand name fragrances sourced from trusted distributors and authorized suppliers. We do not sell counterfeit, imitation, or watered down products. If you have any concerns about your order, please contact us at support@fragrancex.com so our team can review your case and assist you further. 📦
Thank you for giving us the opportunity to assist you!
No Delivery
Ordered some perfume and after 15 days had to chase for updates Vai customer care only to be told that it's not shipped yet and they are cancelling the order !! Now I don't have enough time to order something else as it was meant to be a gift.
29 June 2026
Unprompted review
Reply from FragranceX
Hi Aju!
We’re sorry to hear about the inconvenience with your order.
We understand how frustrating it can be when an order intended as a gift cannot be completed as expected. After reviewing your order, we see that it was canceled and a refund was issued. We apologize for the disappointment this caused and appreciate your understanding. 📦
Thank you for giving us the opportunity to address your concerns!
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