Our move was expertly and efficiently handled from beginning to end. Colin worked tirelessly in the heat all day to pack and load our household items and he and his team finished the packing the next... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We moved on one of the hottest days of the year, the lads that moved all our things were brilliant they were very polite, very careful and worked very very hard would not hesitate in recommending F... See more
Company replied
The whole process from start to finish was smooth. The two guys that dealt with our move were absolutely brilliant! Totally professional, helpful and extremely hardworking. They made the whole orde... See more
Company replied
The removal team arrived on time, packed the furniture and boxes onto the vans very quickly. At my new flat everything was unloaded within 2 hours. Excellent service. The only criticism is the way my... See more
Company replied
Company details
About Fox Group (Moving and Storage) Ltd - Bristol
Written by the company
Visit Our Website
Trusted Moving & Storage Experts
At Fox Group (Moving & Storage) Ltd, we are a family-owned and managed company with over 50 years of experience helping people move and store their belongings. We offer a wide range of services for households and businesses, including home removals, office relocations, secure storage, and international moves to Europe, the USA, Canada, Australia, and beyond.
Specialised Business Relocations
Our dedicated commercial moving department handles complex relocations across sectors such as heritage, healthcare, education, arts, and antiques. We tailor each move to meet your specific needs.
Secure Storage Across the UK
We provide secure, flexible storage facilities supported by our network of branches in Bristol, Cardiff, Cwmbran, Newport, Salisbury, Southampton, Stourbridge, and Taunton. Your possessions are protected with robust safeguards and easy access.
Customer-Focused & Fully Accredited
Customer satisfaction is at the heart of everything we do. We continually invest in our people, vehicles, equipment, systems, and warehousing to deliver a reliable and professional service. As a fully accredited company, we follow strict codes of practice and uphold high ethical and environmental standards.
A Personal, Dependable Service
Whatever the size or destination of your move, we promise a friendly, personal, and dependable experience—from start to finish.
Advanced Payment Guarantee
Your payments are protected
As proud members of the British Association of Removers, not only do we adhere to the high level of service and quality required — we also offer payment protection. Ask us about the Advanced Payment Guarantee (APG) that protects payments made to us prior to your move.
Contact info
Albert Crescent, St Philips, BS2 0SU, Bristol, Bristol, United Kingdom
- 0117 971 9713
Fox Group (Moving & Storage) Ltd
4.6
Excellent
44 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 85% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very rude female staff on the phone call
Very rude female staff the phone call was recorded and the staff member should be on Universal credit and not working for a well known company the manager should listen to the call that was made on 6th of August 2026 I PROMISE the way I was spoken to I would NOT recommend Foxes Removels to remove your personal items BUT I do recommend that the member of staff have training how to speak to people with respect infant I recommend if you want to have any removals done is to use someone else than FOXES and I will phone up headoffice and make a serious complaint about that 1very rude member of staff
6 August 2026
Unprompted review
Our move was expertly and efficiently…
Our move was expertly and efficiently handled from
beginning to end. Colin worked tirelessly in the heat all day to pack and load our household items and he and his team finished the packing the next day and delivered all our goods safely at the other end. I would recommend Fox’s to anyone. Colin and his team were not only efficient but very pleasant and helpful.
21 July 2026
The booking was easy
The booking was easy. The staff are helpful. two guys who turned up were really good and efficient. Nothing was too much trouble. They made a stressful thing go very smoothly.
I would definitely recommend them.
17 July 2026
Reply from Fox Group (Moving and Storage) Ltd - Bristol
Thank you for your wonderful review, Francesca.
We are delighted to hear that you found our service efficient and that our team provided great customer service throughout your move. Your recommendation means a great deal to us and is the highest compliment we could receive.
Thank you for choosing Fox and for taking the time to share your experience.
Great service and very helpful
24 June 2026
Reply from Fox Group (Moving and Storage) Ltd - Bristol
Thank you for your kind review, Simon.
We are delighted to hear that you received great service and found our team to be so helpful throughout your move. Your feedback is greatly appreciated and means a great deal to everyone at Fox.
Thank you for choosing Fox and for taking the time to share your experience.
We moved on one of the hottest days of…
We moved on one of the hottest days of the year, the lads that moved all our things were brilliant they were very polite, very careful and worked very very hard would not hesitate in recommending Fox for your removals. They were a fabulous bunch of lads
23 June 2026
Reply from Fox Group (Moving and Storage) Ltd - Bristol
Thank you for your wonderful review, Helen.
We are delighted to hear that you had such a positive experience with our team. Moving home on one of the hottest days of the year was certainly challenging, so your recognition of the team's hard work, care and professionalism means a great deal to us.
It is fantastic to know that the crew were polite, careful and worked so hard throughout your move. We will be sure to pass your kind comments on to the team, who will be delighted to hear them.
Thank you for your recommendation and for choosing Fox. We truly appreciate your feedback.
Very efficient packing and moving
Very efficient, friendly and competent team. Made a stressful experience as snotty as it could be
22 June 2026
Reply from Fox Group (Moving and Storage) Ltd - Bristol
Thank you for your wonderful review, Mr Greg.
We are delighted to hear that you found our team to be efficient, friendly and competent throughout your move. Moving home can be a stressful experience, so it is great to know that our team helped make the process as smooth and straightforward as possible.
Thank you for choosing Fox and for taking the time to share your feedback. Your kind words are greatly appreciated.
Reply from Fox Group (Moving and Storage) Ltd - Bristol
Thank you, Edward, for your kind review.
We are delighted to hear that the team took great care of your belongings and were so helpful throughout your move. Looking after our customers' possessions as if they were our own is something we take great pride in.
Thank you for choosing Fox Moving and for taking the time to share your experience. We wish you all the best in your new home.
Reply from Fox Group (Moving and Storage) Ltd - Bristol
Thank you for your kind words, Emily! We’re thrilled to hear that you received personal and efficient attention. Your satisfaction is our top priority, and we look forward to serving you again in the future.
Stress free
From my first contact to moving in to my new home it was stress free 😁From Alison to the rest of the team they were all extremely friendly, helpful and professional. I would definitely recommend them
28 April 2026
Reply from Fox Group (Moving and Storage) Ltd - Bristol
Mrs Gamble, thank you for your wonderful review. We are delighted to hear your move was stress free from the very first contact through to settling into your new home. Alison and the rest of the team will be so pleased to receive your kind comments about their friendliness, helpfulness and professionalism.
Thank you again for your recommendation and support. We wish you every happiness in your new home.
Paul and the team were exceptional
Paul and the team were exceptional. Nothing was to much trouble, they didn't even complain when they had to wait 4 hours till we got the keys.
15 May 2026
Reply from Fox Group (Moving and Storage) Ltd - Bristol
Paul, thank you for your fantastic feedback. We are delighted to hear Paul and the team provided such exceptional service throughout your move. Delays in getting keys can be incredibly frustrating, so we are especially pleased the team remained patient, supportive and professional despite the long wait.
Your kind comments mean a great deal and we truly appreciate your support.
Fantastic service
28 April 2026
Reply from Fox Group (Moving and Storage) Ltd - Bristol
Thank you, Stephen! We are so pleased to hear you received fantastic service.
We really appreciate your feedback and are glad we could help make your move a positive experience!
Reply from Fox Group (Moving and Storage) Ltd - Bristol
Thank you, Jo! We are so pleased to hear you received excellent service from start to finish.
We really appreciate your feedback and are glad we could make your move a smooth experience!
Fantastic service
The whole process from start to finish was smooth. The two guys that dealt with our move were absolutely brilliant! Totally professional, helpful and extremely hardworking.
They made the whole ordeal as painless as possible and are an absolute credit to the Fox Group company.
16 April 2026
Reply from Fox Group (Moving and Storage) Ltd - Bristol
Thank you so much for your kind words, Lee! We are delighted to hear the whole process ran smoothly from start to finish.
It is fantastic to know the team made such a positive impression with their professionalism, hard work and helpful approach. We will be sure to pass your feedback on to them as they will really appreciate it.
Thank you again for choosing Fox Group!
Reply from Fox Group (Moving and Storage) Ltd - Bristol
Thank you for your kind words, Gavin! We’re thrilled to hear that you’ve been satisfied with our services for years and look forward to continuing to working with you again.
Successful move
The 3 guys from Wales who managed our move were very helpful, all our furniture was packed into the removal van , transported and unloaded into the right rooms in good time with no damage. The move was efficient and ran in good time, all completed before 4pm
20 March 2026
Reply from Fox Group (Moving and Storage) Ltd - Bristol
Thank you Kay for your great feedback. We are so pleased to hear that the team took such good care of your move and kept everything running efficiently throughout the day. It is fantastic to know your belongings were handled safely and placed exactly where you needed them, all finished in good time. We will be sure to pass your kind words on to the crew.
Very good service
The removal team arrived on time, packed the furniture and boxes onto the vans very quickly. At my new flat everything was unloaded within 2 hours. Excellent service.
The only criticism is the way my bikes were loaded. But they arrived safely and undamaged.
13 March 2026
Reply from Fox Group (Moving and Storage) Ltd - Bristol
Thank you, Crawford, for your thoughtful feedback. We are really pleased to hear the team arrived on time and worked quickly to get everything loaded and unloaded so efficiently.
We also appreciate you highlighting the point about how your bikes were loaded. It is good to know they arrived safely, but we will share your comments with the team to help us keep improving.
Thank you again for choosing us and for your recommendation.
Fantastic team
Fantastic team. Smooth move and very helpful guys. Best and easiest move ever.
20 November 2025
Reply from Fox Group (Moving and Storage) Ltd - Bristol
Thank you, Susan, for the great feedback. We’re delighted to hear the team made your move smooth and straightforward. It’s wonderful to know it was your best and easiest move, and we’ll be sure to pass your kind comments on to the team.
The team were prompt and friendly
18 February 2026
Reply from Fox Group (Moving and Storage) Ltd - Bristol
Thank you, Capt Burchell, for your kind words.
We’re pleased to hear the team were prompt and friendly on the day. Providing a reliable service with a positive, approachable attitude is something we focus on, so it’s great to know that came across.
We appreciate you taking the time to leave a review and hope we can assist you again in the future.
From start to finish they were…
From start to finish they were brilliant.
Alison was very friendly when she visited for the quotation. She never complained even when we asked for a second and then third visit.
They met our needs perfectly, with a three day package.
From the first day to day three they were amazing. So kind and respectful to my mum, and really chatty with us. They wrapped and packed her things with care.
I could not fault the team.
We will definitely use them again.
18 February 2026
Reply from Fox Group (Moving and Storage) Ltd - Bristol
Thank you for such a wonderful review, Paula. We’re so pleased to hear that everything went smoothly from start to finish and that the three-day move worked well for you and your mum.
It’s lovely to know that Alison made such a positive impression during the quotation visits and was happy to return to ensure everything was just right. We’re also delighted that the crew looked after your mum with kindness and respect, while carefully wrapping and packing her belongings.
Your comments about the team’s care and professionalism will mean a great deal to everyone involved. Thank you for placing your trust in us and we look forward to helping you again in the future.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.