Fortuneplay Reviews 

167
•
TrustScore 3.5 out of 5

3.3

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Rated 5 out of 5 stars

Honest real person review - possibly the best casino ive played at, been pretty consistent the last month. Havent hit vip status yet and even without the baseline whatsapp chat has been extremely gene... See more

Company replied

Rated 4 out of 5 stars

beyond all the usual popular slots every casino site has .. they actually offer a whole category of exclusive games you can’t play anywhere else .. the graphics and themes on their original titles are... See more

Company replied

Rated 1 out of 5 stars

Scam! Real player here, so I deposited money and opted to withdraw... Typical scummy casino, said I need to wager another $100 dollars before I am able to withdraw. DO NOT USE THIS CASINO!

Rated 5 out of 5 stars

When I first tried depositing, my bank flagged the transaction since it was my first time. Mark from support actually called me to help. He was very patient and friendly while guiding me. The site its... See more

Company replied

Company details

Written by the company

Step into the realm of Fortune Play, where every player is destined for a winning experience. Our fully localised platform offers leading payment options, including fiat and cryptocurrency, complemented by our dedicated around-the-clock customer service. Get ready to be treated like royalty through our exclusive loyalty program, where daily, weekly, and monthly cashback rewards await. Or, step up your game and gain access to our invite-only VIP club, where you'll truly lead the pack. Join us now and discover firsthand why Fortune Play reigns supreme in the world of online gaming excellence.


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3.3

Average

TrustScore 3.5 out of 5

167 reviews

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Replied to 85% of negative reviews

Typically replies within 2 weeks

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3.3

All reviews

(167)

121 reviews in the last 12 months

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Rated 2 out of 5 stars

Could use more attractive incentives…

Could use more attractive incentives eg. No wager free spins with deposits, bonus no deposit small wager free spins and maybe better and more smooth game play.

1 May 2026
Fortuneplay logo

Reply from Fortuneplay

Hello Mr R,

Thank you for the suggestions! We are always looking to improve our rewards and gameplay experience.

Please send your ideas and feedback to support@fortuneplay.com. Our team would love to hear more from you as we work on future updates.

Best Regards,
The Fortune Play Team

Rated 1 out of 5 stars

I had a very disappointing experience…

I had a very disappointing experience with this casino.

I won a significant amount after playing on their site, but when I attempted to withdraw my winnings, they suddenly confiscated almost all of my balance claiming I breached a “maximum bet” rule connected to a bonus.

The issue is that I genuinely believed my wagering requirements had already been completed. At no point did the system warn me, block my bets, or notify me that I was allegedly violating any rule. Support later admitted they do not have any feature that prevents players from exceeding the limit.

It feels extremely unfair that players are allowed to continue betting, winning, and even attempting withdrawals, only for the casino to later void winnings based on hidden or unclear bonus terms.

I contacted support multiple times but received mostly scripted responses saying “decision is final” without properly addressing my concerns.

I strongly advise players to be very careful when accepting bonuses on this platform and to read every term closely, because even after winning fairly, your balance may still be confiscated afterwards

30 April 2026
Unprompted review
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Reply from Fortuneplay

Hello Farhad Jamilzada,

We acknowledge your feedback and take these matters seriously. To ensure full transparency, we will conduct a thorough review of your gameplay and wagering history to verify the bonus terms violation in question.

Please send an email to support@fortuneplay.com so we can provide you with the specific details. Our team will address your concerns once the review is complete.

Best Regards,
The Fortune Play Team

Rated 4 out of 5 stars

One of the better sites....

Very nice site to play at. There is a great selection of games to enjoy. They also give bonuses which are fair on both parts and fun to play.

3 April 2026
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Reply from Fortuneplay

Hey colin adams,

Thank you for your kind feedback! We’re really glad to hear that you’re enjoying the selection of games and finding the bonuses fair and fun to play with. Creating an enjoyable and balanced experience for our players is very important to us.

We truly appreciate your support and hope you continue to have a great time with us.

Best regards,
The Fortune Play Team

Rated 5 out of 5 stars

Yeah i like these guys

Yeah i like these guys, they go pretty well. Recommend you definitely try at least once, pretty honest casino.

3 April 2026
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Reply from Fortuneplay

Hey Rhett Hawksford,

Thank you for your kind words! We’re thrilled to hear that you enjoy playing with us and find our casino honest. We really appreciate your recommendation and hope you continue having a great experience.

Best regards,
The Fortune Play Team

Rated 1 out of 5 stars
Fortuneplay logo

Reply from Fortuneplay

Hey customer,

Thank you for letting us know. If you ever decide to return, feel free to reach out, and we’ll be happy to assist you with reactivating your account.

Best regards,
The Fortune Play Team

Rated 1 out of 5 stars

Did not get advertised deal and no…

Did not get advertised deal and no response from customer services

3 April 2026
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Reply from Fortuneplay

Hey customer,

We’re sorry to hear about this experience. Please contact our support team at support@fortuneplay.com and they’ll be happy to assist you with the advertised deal and any other concerns.

Best regards,
The Fortune Play Team

Rated 3 out of 5 stars

Love the structure of your Casino but…

Love the structure of your Casino but the amount for good bonuses or Treasury bonuses are to high

3 April 2026
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Reply from Fortuneplay

Hey Djabba San,

Thank you for your feedback! We’re glad to hear you love the structure of our casino. We also appreciate your note about the bonus amounts—your input helps us consider ways to improve the experience for our players.

Best regards,
The Fortune Play Team

Rated 1 out of 5 stars

They are offering a high number of…

ITS a scam Casino.

3 April 2026
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Reply from Fortuneplay

Hey Heinrich lück,

We’re sorry to hear you feel this way. If you’re experiencing any issues, please reach out to our support team at support@fortuneplay.com and we’ll be happy to help you resolve them.

Best regards,
The Fortune Play Team

Rated 5 out of 5 stars

Fun social casino

Fun social casino, I enjoy playing it to pass time. If I win, that's a plus lol

1 April 2026
Unprompted review
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Reply from Fortuneplay

Hi Ilse,

Thank you for your feedback! We’re glad to hear that you enjoy playing and having fun with our social casino. It’s great that you get the added excitement of winning along the way. We look forward to keeping your experience enjoyable every time you play.

Best Regards,
The Fortune Play Team

Rated 4 out of 5 stars

Enjoyable casino experience.

Great bonuses combined with pleasant winnings made this casino fun and rewarding to play at.

30 March 2026
Unprompted review
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Reply from Fortuneplay

Hi Gabriel Mussett,

Thank you for your feedback! We’re thrilled to hear that the bonuses and winnings made your experience fun and rewarding.

We’ll continue working to keep your gameplay exciting so you can enjoy every visit to the fullest.

Best Regards,

The Fortune Play Team

Rated 1 out of 5 stars

Never been able to withraw any

Never been able to withraw any - tried few times but they never handle it

Win rate is really low so dont be dumb and donate money here. Pure scam site

Better to light the money on fire , atleast that give You something

So tired of all theese scam sites, how can they be allowed to keep stealing money like this.

Been warned

22 March 2026
Unprompted review
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Reply from Fortuneplay

Hello Rune L,

We’re truly sorry to hear about the difficulties you’ve experienced with withdrawals and completely understand how frustrating this situation must be. What you’ve described is not the standard of service we aim to provide, and we take your concerns very seriously. We want every player to have a fair and smooth experience, and it’s clear that we need to look into your case.

To help us resolve this as quickly as possible, please reach out to us directly via email at vip@fortuneplay.com with your account details and any relevant transaction information. Our team will prioritize your case, investigate the issues you’ve faced, and work to provide a clear resolution. We appreciate your patience and want to ensure that your concerns are fully addressed.

Best Regards,

The Fortune Play Team

Rated 4 out of 5 stars

I have played for a couple years

I have played for a couple years , and the withdrawal process should be set up at the start and it shouldnt take as long as it does. I’ve only really won anything small a couple times basically to get my money back a bit . No big crazy jackpots but all in all I keep playing

14 March 2026
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Reply from Fortuneplay

Hello Nadine,

Thanks for sharing your experience and for playing with us over the past couple of years. We understand that the withdrawal process can feel frustrating at times, and your feedback about setting it up earlier is very valuable. We appreciate your continued support and hope you’ll have even more enjoyable sessions ahead.

Best Regards,

The Fortune Play Team

Rated 5 out of 5 stars

When I first tried depositing

When I first tried depositing, my bank flagged the transaction since it was my first time. Mark from support actually called me to help. He was very patient and friendly while guiding me. The site itself is very simple to navigate, but I appreciated the help. After following his advice, the deposit went through. Mark even added 50 free spins as a nice surprise. I was really happy with the experience.

9 March 2026
Unprompted review
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Reply from Fortuneplay

Hello Nathan Law,

Thank you for your kind feedback. We are happy to hear that Mark was able to assist you and make your first deposit experience easier and more comfortable. It is great to know you are enjoying the platform, and we hope you have lots of fun with your free spins.

Best Regards,

The Fortune Play Team

Rated 5 out of 5 stars

Great

Great experience

3 March 2026
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Reply from Fortuneplay

Hello Muhamed,

Thank you for your feedback. We’re glad to hear that you had a great experience with us.

Best Regards,

The Fortune Play Team

Rated 4 out of 5 stars

The withdrawal process was very smooth!

One of the best things about this casino is the withdrawal process. I have played on other websites before, and sometimes it takes a long time to get paid. Here, it was much faster than I expected.
I requested a withdrawal after a lucky win. The steps were simple and the website showed me the status of my request. I liked that I could see updates. My money arrived in my account in just a few days.
The slot games are also very enjoyable. They run smoothly and the graphics look nice. Overall, I feel that this casino is honest and professional.

3 March 2026
Unprompted review
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Reply from Fortuneplay

Hello Savannah Kaplan,

Thank you for your detailed feedback. We’re thrilled to hear that you had a smooth withdrawal experience and enjoyed the transparency of tracking your request. It’s also great to know that you’re enjoying the slot games, and we appreciate your kind words about our professionalism and honesty.

Best Regards,

The Fortune Play Team

Rated 1 out of 5 stars

STAY AWAY!!!

STAY AWAY!!!
RTP seems does not exist in this Casino, made many deposits with no chance of winning even small amounts, regardless what game/provider you choose you will loose within a minutes ,
PURE SCAM!!

20 February 2026
Unprompted review
Fortuneplay logo

Reply from Fortuneplay

Hello Boss,

We’re sorry to hear that you feel this way and that your experience did not meet your expectations. All of our games operate with certified RTP settings from licensed providers, and we would welcome the chance to discuss your concerns, please reach out to us at vip@fortuneplay.com so we can review your experience in detail.

Best Regards,

The Fortune Play Team

Rated 5 out of 5 stars

I enjoy the pokies range

I enjoy the pokies range, smooth play and fast withdrawals. The bonuses are great and customer support is very friendly 😉 also won grand twice now on Mighty wild panther. Overall is pretty good casino to play at I would highly recommend.

30 January 2026
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Reply from Fortuneplay

Hello customer,

Thank you for the awesome review! We’re thrilled you’re enjoying our pokies, smooth gameplay, fast withdrawals, and friendly support. Congratulations on your wins with Mighty Wild Panther your recommendation means a lot!

Best Regards,

The Fortune Play Team

Rated 5 out of 5 stars

Kia ora !!

Kia ora !! Deposited $90 in a snap and was right in .. Big thanks to the team on the contact page too, they were really helpful pointing a newbie in the right direction .. Sweet as !!

3 February 2026
Unprompted review
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Reply from Fortuneplay

Hello Rea H,

Thank you for the awesome feedback we’re so glad you got started smoothly and that our support team could help guide you along the way. We appreciate you being part of the community — sweet as indeed!

Best Regards,

The Fortune Play Team

Rated 4 out of 5 stars

The games

The games, free bonus cash, bonus games, could do with more % bonuses

24 January 2026
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Reply from Fortuneplay

Hello customer,

Thanks for the feedback! We’re glad you’re enjoying the games and bonus offers. We appreciate your suggestion about higher percentage bonuses and will pass it along to the team for consideration.

Best Regards,

The Fortune Play Team

Rated 1 out of 5 stars

I waiting 15 hours for my account to be…

I waiting 15 hours for my account to be closed , I told them about my addiction and instead of closing my account they try to offer my a “loyalty bonus” so I could keep playing , so unprofessional
I had to message them 3 seperate times in that 15 hours to finally get a response , I lost 1500 dollars waiting on a reply haha fml

21 January 2026
Unprompted review

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