Forgottentribes Reviews 

11,837
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 1,018 reviews, reviewers overwhelmingly had a great experience with this company. People regularly express how happy they are with the fast delivery services, minimal eco-friendly packaging, and the wide selection of comfortable, beautifully designed clothing options available. Shoppers often point out that the items are made from pleasant fabrics, offering a reliable fit and great value for everyday wear. However, some reviewers were not happy with item durability, noting specific problems like unexpected holes developing or fabric tearing quickly after minimal use. A few customers also pointed out that certain popular sizes sell out fast or that specific cuts can feel slightly different than anticipated.

What people talk about most

Product

Consumers find product to be positive, highlighting that the garments are exceptionally comfortable and... See more

Quality

Clients share positive opinions on quality, consistently highlighting the comfortable fit and beautiful... See more

Delivery service

People report positive experiences with delivery service, highlighting fast dispatch times and parcels... See more

Order

Reviewers highlight positive aspects of order, consistently praising the effortless online ordering process... See more

Service

Reviewers mention positive feedback about service, consistently highlighting prompt deliveries, thoughtful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve been buying things from Forgotten Tribes for years & years. Always real quality items. I’ve bought things for myself & gifts for others too. The website has always been easy to use. The clothes n... See more

Rated 5 out of 5 stars

Very prompt service and well packaged. Loved the first top ,olive shade ,its so stylish,so i decided to get the other two shades too! The rust and orange colours are gorgeous and autumnal.. I wish... See more

Rated 5 out of 5 stars

I am so happy with my purchase, they are so comfortable, well made and a lovely fit. The fabric is a gorgeous shade of blue, and i shall look forward to wearing them. ( They are a thicker type of fabr... See more

Rated 5 out of 5 stars

Just received latest delivery from forgotten tribes and so happy I logged in here to leave a review 😄 I've been buying from them for years now and the basics have always been spot on; fast delive... See more


Company details

  1. Clothing Store

Written by the company

We are a tiny independent British womenswear brand, championing eco-friendly and innovative natural fabrics. We’re on a mission to create natural, sustainable fashion at fair prices. We are passionate about crafting high-quality, original garments designed for comfort and durability—simple, modern designs built to last.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

12K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 36% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(11,837)

996 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great clothes a few years ago

Great clothes a few years ago. Clothing line has changed which not to my taste sadly but still keep an eye on this store in the future. Excellent service from pervious purchases.

2 February 2026
Rated 5 out of 5 stars

I love everything I’ve bought from…

I love everything I’ve bought from Forgotten Tribes. Not one disappointment. Love the colour, the fabric, the fit and the style. So, so happy to have found this company. What’s also actually lovely, is not to be overwhelmed with masses of different things. Just the perfect sized collection and colours to choose from. Happy! ❤️

27 July 2026
Rated 1 out of 5 stars

Terrible Quality and Worse Customer Service

In an effort to buy more sustainable clothing, I purchased six of the Gaya t-shirts. Unfortunately, the quality of the material and stitching is not what I was expecting for what was, for me, a large sum of money. I was hoping these would last me for many years.

When they arrived, I noticed on the label that they are manufactured in China. I was worried that this would mean they were poorly made, but I thought I should suspend judgement, since this company claims to have such a strong ethical stance.

Unfortunately, my suspicions about the quality of the material and manufacturing process were correct. After only a few wears, and after taking good care of them (following the instructions on the label exactly), five out of six have developed holes in them.

I emailed Forgotten Tribes on the 22nd July, to request a full refund due to the items not being fit for purpose. I included photographic evidence. My original email and two subsequent emails have been ignored. I subsequently reached out to them on Facebook. Again, I have been met with silence.

As a last ditch attempt, I am writing a review on here, in the hope that someone from the company will finally get back to me. I am appalled at this lack of customer service and can’t help but feel that I’ve been scammed.

10 August 2026
Unprompted review
Rated 5 out of 5 stars

The ring I ordered

The ring I ordered, and the very many pairs of leggings I have ordered in the past, have all been beautiful, and unique! Packaged perfectly, so that it feels very much like a special, thoughtful, bespoke service.

27 July 2026
Rated 5 out of 5 stars

Lovely pair of trousers.

I am so happy with my purchase, they are so comfortable, well made and a lovely fit. The fabric is a gorgeous shade of blue, and i shall look forward to wearing them. ( They are a thicker type of fabric, so in the current heatwave, they are too warm for me now.). There was also good communication from the company regarding delivery dates. This is my first purchase, but it wont be my last. Highly recommend Forgotten Tribes.

24 July 2026
Rated 3 out of 5 stars

Poor fabric (received replacement)

Just discovered my Rokko trousers have a large hole by the back of the waistband. I’ve had them just over a month and I’ve never had trousers wear out for me in this area before. Really disappointed in the quality of these trousers.

Edit with update- Forgotten tribes sent me through a replacement pair of trousers. They have been through the wash and appear to be holding up well. Thanks for the excellent service!

23 June 2026
Forgottentribes logo

Reply from Forgottentribes

Hi Zoe, I'm very sorry to hear that, could you please email us a picture ? We can of course send you a replacement pair don't worry.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look