Forbes Rentals Reviews 

1,501
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 428 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff and engineers for being professional, friendly, and helpful, often going the extra mile to ensure satisfaction. People frequently highlight the efficient delivery and installation services, noting that appliances are set up quickly and correctly, with clear explanations provided. Many consumers appreciate the excellent customer service, describing it as outstanding and responsive, contributing to a smooth overall experience. Customers also consistently report high satisfaction with the quality of products offered, finding them reliable and a great standard. Many have been long-term patrons for over a decade, highlighting the peace of mind and reliability of the service provided. This consistent positive feedback underscores a generally excellent experience for most users.

What people talk about most

Staff

People report positive experiences with staff, consistently praising their professionalism, friendliness, and... See more

Service

Customers consistently note positive experiences with service, often highlighting the efficiency, politeness,... See more

Delivery service

Users describe positive interactions with delivery service, highlighting the efficiency and professionalism... See more

Product

Reviewers highlight positive aspects of product, expressing satisfaction with the quality and functionality... See more

Customer service

Clients share positive opinions on customer service, consistently praising the professionalism, helpfulness,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ricky and Adam arrived promptly, fitted both the dishwasher and the washing machine with ease. (Also the use of hubbys small hands lol). Both were very polite and they did what they needed to do. From... See more

Company replied

Rated 5 out of 5 stars

Fantastic company. Got a new tv installed by Tony and Ray. Who were polite friendly and helpful setting the tv up. Ive been a customer for 5years at least and have never had any issues. Staff are alwa... See more

Company replied

Rated 5 out of 5 stars

Both Daz and James were extremely polite, friendly and respectful. They removed our old washer, cleaned the area and fitted the new appliance. The appliance was tested and a programme was selected. In... See more

Company replied

Rated 5 out of 5 stars

Woody and Shane did a very efficient and friendly job fitting my new washer, I have been a customer for over 15 years and in that time my washer only had a door replacement. Fantastic service and ver... See more

Company replied


Company details

  1. Appliance Rental Service
  2. Appliance Store
  3. Electrical Equipment Supplier
  4. Electronics Hire Shop
  5. TV store
  6. Used Appliance Store

Written by the company

At Forbes Rentals, we provide the latest high-quality home appliances at competitive weekly or monthly prices. Enjoy flexible upgrade options, and free installation, free same or next day servicing and free repairs. There’s no need to spend extra on parts, and if we can’t fix your appliance we’ll replace it. Providing excellence since 1926 in Home appliance and TV rental. Rent Smart TVs, washing machines, tumble-dryers, washer-dryers, dishwashers, fridge-freezers and cookers as well as floorcare and mobility scooters.


Contact info

5.0

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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5.0

All reviews

(1,501)

400 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highly recommend this company.

Absolutely wonderful company from start.
Office staff great and friendly. They explained everything so well.
Boys arrived and where great. Respectful of my property, friendly and very officiant.
Thank you Ricky and Adam for such a good service.

1 August 2026
Unprompted review
Rated 5 out of 5 stars

Genuinely helpful Forbes Staff

Genuinely helpful from Elaine in customer service to Ross & Leroy who delivered and set everything up. Arrived exactly when they said they would, removed my old equipment and set up new equipment without any fuss. Talked me through all the new equipment and took away all packaging . Great service.

30 July 2026
Unprompted review
Rated 5 out of 5 stars

Greatest customer services team in the world

I called 4pm yesterday and this morning I’ve got a new machine. Some of the best customer services in the world and highly recommend Forbes. Worth every penny. Ricky and Adam were excellent installers as well. Quick, professional and polite.

29 July 2026
Unprompted review
Forbes Rentals logo

Reply from Forbes Rentals

Thank you very much for your kind comment, we're very glad to hear that you're enjoying our products and service.

Rated 5 out of 5 stars

Worth every penny

Very quick, friendly service ensuring our TVs are top spec and linked to our home systems. Michael and Will are fab.

28 July 2026
Unprompted review
Forbes Rentals logo

Reply from Forbes Rentals

Thank you so much for your glowing review! We're thrilled to hear that you had a positive experience with Forbes. Our team works hard to provide award-winning service, and it's fantastic to know that our efforts are making a difference.

Rated 5 out of 5 stars

Nigel and Dylan helped me today

Nigel and Dylan helped me today! Fantastic service, both were friendly, quick, and efficient. I had saved a spot by sitting in a camping chair in the parking bay near my building (no seriously, and when they arrived (during the middle of the estimated window), swooped into the saved spot, checked out where my fridge was going, and then they got it in really quickly, no stuttering, no delays, just job done, signed the paperwork, gave me the explanations of things going forward and all I needed to know about the fridge.

25 July 2026
Unprompted review
Forbes Rentals logo

Reply from Forbes Rentals

We greatly appreciate your thoughtful review! Your feedback is genuinely valued, and we are thrilled to learn about the positive encounter you had with our services. At Forbes, we pride ourselves on delivering award-winning customer service, and ensuring your satisfaction remains our utmost priority. Thank you for choosing us!

Rated 5 out of 5 stars

Great lads Shane and woody delivered my…

Great lads Shane and woody delivered my new washing machine from forbes quick efficient delivery ensured working perfectly 👌

25 July 2026
Unprompted review
Forbes Rentals logo

Reply from Forbes Rentals

Thank you so much for your kind review! We truly appreciate your feedback and are delighted to hear about your positive experience with our services. At Forbes, we take pride in providing award-winning customer service, and your satisfaction is our top priority.

Rated 5 out of 5 stars

Ricky and Adam

Ricky and Adam fitted 2 new appliances and took away an old one. Both were super friendly and very punctual. I got a phone call before they were due to arrive with a time frame which was accurate. They completed the job quickly, officiantly and professionally. Always a bonus when they get along with my very nosey cat!

25 July 2026
Unprompted review
Forbes Rentals logo

Reply from Forbes Rentals

We greatly appreciate your thoughtful review! Your feedback is genuinely valued, and we are thrilled to learn about the positive encounter you had with our services. At Forbes, we pride ourselves on delivering award-winning customer service, and ensuring your satisfaction remains our utmost priority. Thank you for choosing us!

Rated 5 out of 5 stars

Wouldnt buy a washing machine if you paid me!

Been renting with Forbes for quite a few years now and once again, New washing machine sorted, delivered and installed quickly by Luke and Joe. Many thanks guys!

6 June 2026
Unprompted review
Forbes Rentals logo

Reply from Forbes Rentals

Thank you very much for your kind comment, we're very glad to hear that you're enjoying our products and service.

Rated 5 out of 5 stars

Great guys

Daz and James arrived and were very friendly, kind and professional. They both did a great job.

Thank you, guys.

22 July 2026
Unprompted review
Forbes Rentals logo

Reply from Forbes Rentals

Thank you so much for your glowing review! We're thrilled to hear that you had a positive experience with Forbes. Our team works hard to provide award-winning service, and it's fantastic to know that our efforts are making a difference.

Rated 5 out of 5 stars

DAN T AND JAMIE was great

DAN T AND JAMIE was great , super friendly, took the old washing machine away and installed the new one, quick and efficient

21 July 2026
Unprompted review
Forbes Rentals logo

Reply from Forbes Rentals

Thank you for your considerate review! Your feedback holds genuine value for us, and we're excited to hear about your positive experience with our services. At Forbes, we take pride in providing customer service that has earned awards, and your satisfaction continues to be our highest priority. We're grateful for your choice to engage with us!

Rated 5 out of 5 stars

Ricky and Andy

Ricky and Andy, called to say they were on the way. Arrived early, everything installed, no issues 5 stars ⭐️⭐️⭐️⭐️⭐️

21 July 2026
Unprompted review
Forbes Rentals logo

Reply from Forbes Rentals

Thank you very much for your kind comment, we're very glad to hear that you're enjoying our products and service.

Rated 5 out of 5 stars

Toby and Ray swapped my washing machine…

Toby and Ray swapped my washing machine recently. Installation was seemless, both guys were swift, polite and professional. Communication through the whole process was great. Highly recommend!

13 July 2026
Unprompted review
Forbes Rentals logo

Reply from Forbes Rentals

We greatly appreciate your thoughtful review! Your feedback is genuinely valued, and we are thrilled to learn about the positive encounter you had with our services. At Forbes, we pride ourselves on delivering award-winning customer service, and ensuring your satisfaction remains our utmost priority. Thank you for choosing us!

Rated 5 out of 5 stars

Excellent

Excellent, efficient and on-time service by Forbes Rentals, and their delivery crew, Luke and Joe.

20 July 2026
Unprompted review
Forbes Rentals logo

Reply from Forbes Rentals

Thank you so much for your glowing review! We're thrilled to hear that you had a positive experience with Forbes. Our team works hard to provide award-winning service, and it's fantastic to know that our efforts are making a difference.

Rated 5 out of 5 stars

The delivery guys Nigel & Dylan were…

The delivery guys Nigel & Dylan were very professional in delivering my freezer up 2 flights of stairs.
Very polite & on time.
No fuss spot on delivery service.
Excellent service.
Thank you.

18 July 2026
Unprompted review
Forbes Rentals logo

Reply from Forbes Rentals

Thank you so much for your kind review! We truly appreciate your feedback and are delighted to hear about your positive experience with our services. At Forbes, we take pride in providing award-winning customer service, and your satisfaction is our top priority.

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