I bought Manchester City and Arsenal tickets at the last minute for the Community Shield match, literally on the morning of the game. Our tickets arrived within an hour mobile tikcet. I was nervous t... See more
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
A really hassle-free ticket experience. Tickets received the day before the match with clear instructions on how to access. My friends and I enjoyed a great trip to the San Siro stadium for an AC Mi... See more
Company replied
Very attentive - kept phoning, leaving messages to check that I was happy everything on track E tickets arrived day before . I was able to transfer one to my son as he had also downloaded the appropr... See more
First time buying tickets from football ticket net. After purchasing the ticket I was a bit nervous but they assured me I would get my ticket for the Scottish cup final. I received my Ticket the day b... See more
Company replied
Company details
Written by the company
Football Ticket Net is a private independent company which connects football ticket brokers, agents and fans worldwide with the option to buy and sell tickets for sold out or hard to get football events. All football fans across the world needed and demanded (and still do) a reliable source for buying online football tickets for their favorite team (this is according to very bad experiences with other secondary market agencies which consistently failed across the years). We believe that the most important issue for a football fan is to buy tickets in a safe and secured online system along with getting the best service throughout the process - starting from the purchase itself until the match is finished.
We Promise You
100% Order Guarantee
Cheap & Competitive Prices
Secure & Safe Transaction
Valid & Authentic Tickets
Delivery On Time To Any Address
Skilled Customer Service Team
Contact info
Puerta de las Naciones Ribera del Loira 46, Campo de las Naciones, 28042, Madrid, Spain
- +34-912901437
- crm@footballticketnet.com
- www.footballticketnet.com
4.7
Excellent
14K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 42% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
After all the difficulties the event
After all the difficulties the event, our evening at the game was fabulous. The service team of the platform was always helpful and replied promptly.
17 May 2026
Unprompted review
Reply from Football Ticket Net
Dear Viktória,
Thank you for taking the time to share your feedback. We’re especially grateful for your patience throughout the process, and we’re delighted to hear that, despite the challenges, you went on to have a fabulous evening at the match. It’s wonderful to know that our support team was able to assist you promptly and be there whenever you needed us. Helping our customers through every step of their journey, particularly when unexpected situations arise, is something we take great pride in. Thank you for placing your trust in Football Ticket Net. We’re delighted that everything came together in the end, and we look forward to helping you enjoy many more memorable football matches in the future.
Best regards,Best regards,
Lilith - CRM Support Team
www.footballticketnet.com
Perfect service
I went to a Manchester United game it was i perfect set up, I will use them again very soon
17 May 2026
Unprompted review
Reply from Football Ticket Net
Dear Peter,
Thank you so much for your wonderful review. We’re delighted to hear that everything was perfectly arranged for your visit to the Manchester United match and that you had such a great experience. There’s nothing more rewarding than knowing our customers can simply look forward to the match and enjoy the occasion without any concerns. Hearing that you plan to use Football Ticket Net again so soon is the greatest compliment we could receive, and we truly appreciate your continued trust in our service. We can’t wait to help you secure tickets for your next match and be part of another memorable football experience.
Best regards,
Lilith - CRM Support Team
www.footballticketnet.com
I will use Football ticket again next…
I will use Football ticket again next time, safe and serious company.
17 May 2026
Unprompted review
Reply from Football Ticket Net
Dear Mathieu,
Thank you very much for your kind review. We’re delighted to know that you had a positive experience with Football Ticket Net and that you found our service reliable and trustworthy. Earning our customers' confidence is something we value greatly, so hearing that you consider us a safe and dependable company is truly rewarding. Even more, knowing that you plan to choose us again for your next match is the greatest compliment we could receive. We sincerely appreciate your trust and look forward to helping you create many more unforgettable football experiences in the future.
Best regards,
Lilith - CRM Support Team
www.footballticketnet.com
Excellent.
Tickets were easy to download and access into the stadium was straight forward. Will use Football ticket Net for my football tickets in future. ⚽️👏
17 May 2026
Unprompted review
Reply from Football Ticket Net
Dear Robert,
Thank you very much for your wonderful review. We’re delighted to hear that everything went exactly as planned and that your experience with Football Ticket Net was such a positive one. It’s great to know that downloading your tickets was simple and that entering the stadium was completely straightforward. We work hard to make the entire process as seamless as possible, so you can focus on enjoying the excitement of match day without any unnecessary worries. Hearing that you plan to choose Football Ticket Net again for your future football trips truly means a great deal to us. Your continued trust is the greatest recognition our team could receive, and we look forward to helping you enjoy many more unforgettable matches in the years ahead.
Best regards,
Lilith - CRM Support Team
www.footballticketnet.com
Unique!!!all in time
17 May 2026
Unprompted review
Reply from Football Ticket Net
Dear Dimitrios,
Thank you so much for your review. We’re delighted to hear that everything arrived on time and that your experience met your expectations. Your kind words, though brief, mean a great deal to our team. Knowing everything went smoothly is exactly what we strive for with every order. We truly appreciate your trust in Football Ticket Net and look forward to assisting you again for another unforgettable match.
Best regards,
Lilith - CRM Support Team
www.footballticketnet.com
A simple process and the company did…
A simple process and the company did what it said. No complaints. Great tickets.
17 May 2026
Unprompted review
Reply from Football Ticket Net
Dear Lee,
Thank you for your kind review. We're so pleased to know that your experience was exactly as you expected and that everything went smoothly from start to finish. Knowing that we delivered on our commitment and that you were happy with your tickets is incredibly rewarding for our team. Your confidence in our service means a great deal to us. We appreciate you choosing Football Ticket Net and hope to welcome you again for another fantastic football experience.
Best regards,
Lilith - CRM Support Team
www.footballticketnet.com
Very good service
Very good service. They really care about their customers and promptly reply on any requests. I would choose this service anytime again.
17 May 2026
Unprompted review
Reply from Football Ticket Net
Dear Christine,
Thank you so much for your thoughtful review. We’re delighted to hear that you felt supported throughout your experience with Football Ticket Net and that our team was able to respond promptly whenever you needed assistance. Your confidence in our service means a great deal to us. Knowing that you would choose Football Ticket Net again is truly the greatest compliment our team could receive, and we sincerely appreciate your trust and support. We look forward to welcoming you back for many more unforgettable football experiences.
Best regards,
Lilith - CRM Support Team
www.footballticketnet.com
Quick and easy to use
Quick and easy to use. Downloaded ticket immediately and someone phoned to let me know how to access the ticket in case I’d missed the email. Helpful customer service. Real person on the end of the phone.
17 May 2026
Unprompted review
Reply from Football Ticket Net
Dear Kevin,
Thank you so much for your wonderful review. We’re delighted to hear that the entire process was quick and easy, and that you were able to access your ticket without any issues. We’re especially pleased to know that our follow-up call was helpful and gave you extra reassurance before the match. We believe that a personal touch can make all the difference, so it’s wonderful to hear that speaking with a member of our team added to your experience. We truly appreciate your trust in Football Ticket Net and look forward to helping you enjoy many more memorable football matches in the future.
Best regards,
Lilith - CRM Support Team
www.footballticketnet.com
Reply from Football Ticket Net
Dear Claudiu,
Thank you so much for your continued trust in Football Ticket Net. It’s truly rewarding to know that, once again, everything met your expectations. Customers like you are the reason we strive to deliver a reliable and seamless experience every time. We sincerely appreciate your loyalty and are grateful for the opportunity to be part of so many of your football memories. We look forward to welcoming you back for many more unforgettable matches.
Best regards,
Lilith - CRM Support Team
www.footballticketnet.com
Reply from Football Ticket Net
Dear Mark,
Thank you for your kind review. We’re delighted to know that you had such a positive experience with Football Ticket Net. Although your review is brief, it means a great deal to our team. Knowing that our service left such a positive impression is incredibly rewarding, and we truly appreciate you taking the time to share your feedback. We hope to have the pleasure of assisting you again for another unforgettable football match.
Best regards,
Lilith - CRM Support Team
www.footballticketnet.com
Reply from Football Ticket Net
Dear Martin,
Thank you for your kind review. We’re delighted to know that you had a positive experience working with Football Ticket Net. Your feedback is greatly appreciated, and we’re pleased that our team could provide the support and assistance you needed throughout the process. We hope to have the opportunity to help you again for another memorable football experience.
Best regards,
Lilith - CRM Support Team
www.footballticketnet.com
Reply from Football Ticket Net
Dear Hansueli,
Thank you for your wonderful review. We’re delighted to hear that everything went smoothly and that your experience with Football Ticket Net met your expectations. It’s always rewarding to know that every part of the process worked just as it should, allowing you to enjoy your match without any concerns. We truly appreciate your trust and hope to welcome you back for many more unforgettable football experiences.
Best regards,
Lilith - CRM Support Team
www.footballticketnet.com
After all the stress receiving the…
After all the stress receiving the tickets the night before the event I can say that I am very happy for having a change to watch a final for a very reasonable price. Please send the tickets at least 2 days before the event. Thank you.
16 May 2026
Unprompted review
Reply from Football Ticket Net
Dear AnaClaudia,
Thank you for taking the time to share your honest feedback. We sincerely appreciate your patience throughout the ticket delivery process and understand that receiving your tickets the night before such an important event caused unnecessary stress. We're very pleased to hear that, despite the anxious wait, you were able to enjoy the final and felt it was a memorable experience at a very reasonable price. Knowing you were ultimately able to experience such a special match means a great deal to us.
We also appreciate your suggestion regarding earlier ticket delivery. While ticket delivery timing depends on the club and the seller, and the estimated delivery timeframe is clearly stated on our website before purchase, we truly value your feedback and will continue working to provide the best possible experience for our customers whenever earlier delivery is available.
Thank you once again for choosing Football Ticket Net. We hope to have the opportunity to assist you again for another unforgettable match.
Best regards,
Lilith - CRM Support Team
www.footballticketnet.com
Tickets received in plenty of time
Tickets received in plenty of time. No difficulty entering stadium. Great seats
16 May 2026
Unprompted review
Reply from Football Ticket Net
Dear Celine,
Thank you for your review. We’re delighted to hear that your tickets arrived well in advance, that entering the stadium was completely hassle-free, and that you were pleased with your seats. Knowing that everything came together smoothly so you could simply enjoy the match is exactly the experience we aim to provide. We truly appreciate your trust in Football Ticket Net and hope to welcome you back for many more unforgettable football moments.
Best regards,
Lilith - CRM Support Team
www.footballticketnet.com
Reply from Football Ticket Net
Dear Eduard,
Thank you for taking the time to leave your review. We’re delighted to know that your experience was exactly what you expected. Providing a smooth and reliable service from booking through to match day is always our goal, so it’s wonderful to hear that everything met your expectations. We truly appreciate your trust in Football Ticket Net and hope to have the pleasure of assisting you again for another memorable football experience.
Best regards,
Lilith - CRM Support Team
www.footballticketnet.com
I had worry but everything was super…
I had worry but everything was super fine. No stress as wrote by another customers in reviews. Thans to all team footballticketnet.
16 May 2026
Unprompted review
Reply from Football Ticket Net
Dear Marian,
Thank you for sharing your experience with us. We completely understand your initial concerns, so it’s especially rewarding to hear that everything turned out smoothly and exceeded your expectations. We’re grateful you chose to trust Football Ticket Net despite the mixed reviews you had seen. Your kind words about our team mean a great deal, and we're delighted we could help make your match day a stress-free and memorable one. We truly appreciate your support and look forward to helping you enjoy many more unforgettable football experiences in the future.
Best regards,
Lilith - CRM Support Team
www.footballticketnet.com
Great service !
9 May 2026
Unprompted review
Reply from Football Ticket Net
Dear Zurab,
Thank you for your kind review! We’re so pleased to know you had a great experience with Football Ticket Net. Although your feedback is brief, it means a lot to our team. We truly appreciate your support and hope to have the pleasure of helping you enjoy many more unforgettable football matches in the future.
Best regards,
Lilith - CRM Support Team
www.footballticketnet.com
Reply from Football Ticket Net
Dear Nathan,
Thank you for your wonderful review. We’re thrilled to hear that you had such a brilliant experience with Football Ticket Net. Your kind words are greatly appreciated and mean a lot to our team. We’re delighted we could be part of your football journey and hope to welcome you back for many more unforgettable matches in the future.
Best regards,
Lilith - CRM Support Team
www.footballticketnet.com
Ticket reçu bien avant le match
Ticket reçu bien avant le match, excellente communication
9 May 2026
Unprompted review
Reply from Football Ticket Net
Dear Emilie,
Thank you for taking the time to share your feedback. We’re so pleased to know everything was ready for you in good time and that you felt well informed throughout the process. It's wonderful to hear that your experience was a positive one. We truly appreciate you choosing Football Ticket Net and hope to be part of many more memorable match days with you.
Best regards,
Lilith - CRM Support Team
www.footballticketnet.com
did not receive the tickets I payd for
did not receive the tickets I had ordered half year ago. on match days we receive tickets right up in the corner with a super bad view. even though I had paid for longside tickets where they promised a good view. last home game as champions is not so great when you are cheated by football ticket net. so disappointed with them. There were also wrong names on our tickets. can't recommend them. Regards from customer from denmark.
16 May 2026
Unprompted review
Reply from Football Ticket Net
Dear Thor
We regret to hear that your experience at the FC Porto vs Santa Clara match did not meet your expectations. However, it is important to clarify that Football Ticket Net operates as a marketplace platform, meaning your purchase was made through our platform from a seller who directly supplied and delivered the tickets.
Prior to the match, written instructions were sent advising you to contact our support team immediately and in real time in the event of any issue. Unfortunately, no concern was reported to us before or during the event, and we only received your claim the following day, with part of the relevant information still missing.
As a result, neither our team nor the seller had the opportunity to verify the alleged issue at the stadium or attempt to provide assistance or a possible solution while the event was about to start.
Please note that your order remains covered by our full guarantee, and we remain willing to review and investigate the matter further. However, additional details and supporting information are still required in order for us to properly assess the claim.
We kindly ask you to contact our support team directly so the matter can be reviewed accordingly. Thank you.
Best regards,
Alisson - CRM support team
www.footballticketnet.com
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