Fl Premier Rentals Reviews 

55
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

What a fantastic holiday home much much much more than we expected Facilities where great Premier rentals staff where more than helpful with any questions asked Fully stocked larder tops it... See more

Rated 5 out of 5 stars

florida premier rentals was the best, We loved the home and its great location. Management responded quickly when we asked to have the pool heated. The kitchen was well stocked with everything we need... See more

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Rated 5 out of 5 stars

Awesome property with LOTS of entertainment! This property is unbelievable...the pictures does it no justice! The gated community, water park, basketball court, private pool in the backyard, spacious... See more

Rated 1 out of 5 stars

Worst I’ve been in. Door won’t open upon arrival, ac stops working 3 hours into house rental, their tech never showed up to fix it. Elevator broke next morning 4 am I go to use not working, I report... See more

Company details

  1. Vacation Home Rental Agency

Information provided by various external sources

Florida Premier Rentals has beautiful vacation homes from 3 - 8 bedrooms all within close proximity to Walt Disney World and all the attractions. Beautifully styled vacation homes definitely give you more flexibility than staying in an hotel. We b...


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4.4

Excellent

TrustScore 4.5 out of 5

55 reviews

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4.4

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(55)

6 reviews in the last 12 months

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Rated 5 out of 5 stars

The house was perfect

The house was perfect. It was clean, organized, and well kept. The traffic at the gate was the only difficult part and the back up seems to occur only on move in days. All in all we were pleased and really enjoyed our stay.

30 June 2026
Unprompted review
Rated 5 out of 5 stars

We had a wonderful stay and really…

We had a wonderful stay and really enjoyed the home. Everything was clean, comfortable, and exactly as described. The team was incredibly helpful, friendly, and always available whenever we needed anything, which made our experience even better.

The house had everything we needed for a relaxing stay, and we felt very welcome from the moment we arrived. Great location.We truly appreciated the excellent service and attention to detail. I would definitely recommend this place to anyone, and we would be happy to stay here again in the future.

5 June 2026
Unprompted review
Rated 5 out of 5 stars

What a fantastic holiday home much much…

What a fantastic holiday home much much much more than we expected
Facilities where great
Premier rentals staff where more than helpful with any questions asked
Fully stocked larder tops it off
Would recommend to my family and friends
Thank you for a wonderful experience
Martin H

2 July 2026
Unprompted review
Rated 5 out of 5 stars

florida premier rentals was the best

florida premier rentals was the best, We loved the home and its great location. Management responded quickly when we asked to have the pool heated. The kitchen was well stocked with everything we needed to cook. We truly enjoyed our stay!

15 July 2026
Unprompted review
Fl Premier Rentals logo

Reply from Fl Premier Rentals

Thank you so much for your wonderful review! We're absolutely thrilled that you loved the home and its fantastic location. It makes us so happy to hear the kitchen was well-stocked for your cooking and that we could quickly get the pool heated for you.
It was a pleasure hosting you, and we truly appreciate you choosing Florida Premier Rentals. We’d love to welcome you back anytime!
Wishing you all the best,
Karen
Florida Premier Rentals

Rated 1 out of 5 stars

Florida Premier Rentals ruined my Family Christmas Vacation

While staying at Florida Premier Rentals, Storey Lake- 2718 Oxymoron Way Kissimmee, FL Dec. 25, 2025- Jan 2, 2026 we encountered multiple roaches. My family and I saw roaches everyday/multiple times per day to include on the ceiling, in the kids’ bed on a pillow, bathrooms wall/showers/floors, roaches crawling across the kitchen and living area floors, roaches coming outside and inside the cabinets/drawers, on the bedroom walls, on and crawling from under the stove; roaches crawling from under the washer/dryer area and on the countertops. Our first day at the property, there was a dead roach in tea kettle and dead roaches in other areas of the home. We went through an entire can of RAID, had to constantly sweep the floors and wipe the countertops down with Clorox pads. On two separate occasions my family had to jump up and grab their plates while eating as two roaches appeared during this time.
The Property Management team was contacted on December 26th to inform them of the roach issue and I was told Pest Control would come by but they could not provide a day/time of their arrival. I called the Property Management team back on December 27th to express concerns of more roaches and Pest Control Company, Helios arrived on Sunday morning, December 28th. The Helio Pest Control agent that arrived informed me that he did not receive the request to visit the property until after hours on December 27th which is why he showed up on December 28th. Prior to the Pest Control agent leaving the property he explained that we may see a few more roaches since he just sprayed but nothing bad. pictures to the host in the VRBO app. noting the roach issues. I also asked what my options were as at this point, I wanted to be moved to another home.
On December 28th, I spoke with Florida Premier Reservation Manager, Yvonne, and she acknowledged the frustration we were experiencing during the stay and stated to me that she would be running if she were in the home. FL Premier Rentals offered a five-bedroom home which was not enough space for my family staying in the current 8-bedroom home. Florida Premier Rentals also stated and documented that they were escalating the concerns to the Resolutions Department to determine compensation as there was nothing more they could do during the holiday period. However, despite us still seeing roaches after two visits from pest control, she considered the pest matter closed since the home was sprayed. I contacted Property Management again on December 31st to note that there were still a number of roaches coming out. The same Pest Control agent arrived again and noted seeing dead and live roaches in the home. To which the property management team noted that they were not sure what was going on. I was asked what I wanted at this time, to which I requested a full refund. Florida Premier informed me on January 2nd that they were offering me a refund $890.95. My family paid $6,806.75 for the home and was only offered one night and a half stay for the inconvenience. Florida Premier Rentals first blamed the pest control company for coming out late due to the holidays. I questioned this because the Pest Control agent that arrived to the property reported that he was at the home in November and that when a request is made, an agent arrives to the property within 24 hours of the request. The timeline of there being a delay between November and right before Christmas does not seem truthful. When I pushed back on this reasoning, I was then told it was due to FL's climate as occasional insect activity can occur even in well-maintained homes. If Florida Premier Rentals believes seeing the number of roaches we saw is occasional that is very unfortunate for future guest. I provided pictures and videos of the roaches to Florida Premier Rentals, the pest control POC and the onsite property team representative who came to the property. The property management representative saw the dead roach in the kettle for himself and was grossed out. I was also told that the last guest did not report a roach issue, which I am not sure what that has to do with my stay and properly reporting the issue. FL Premier Rentals appears to be insinuating that my experience, videos and pictures are false. Prior to my arrival to the property on December 25th, I paid $360 separately/on top of the $6806.75 for pool heat. When we arrived, the pool heat did not work so Florida Premier Rentals refunded me the $360 despite the pool heat being fixed later during the trip; I did not request the refund but appreciated the gesture. FL Premier Rentals concluded that the $360 for the unheated pool plus the one night and a half stay should be enough to cover the roach issue. Despite pics and video evidence & because the last guest did not complain my issue was considered an isolated incident.

25 December 2025
Unprompted review
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Reply from Fl Premier Rentals

Thank you for taking the time to share your experience with us in such detail. We are truly sorry that your family encountered roaches during your stay at the Storey Lake home. We understand how frustrating and upsetting this must have been, especially while celebrating the holidays with your children.
We take every pest-related report seriously. Upon receiving your initial message on December 26th, we immediately arranged for Helios Pest Control to visit the property. They performed treatments on December 28th and again on December 31st. We also escalated your concerns internally and offered compensation of $890.95 (equivalent to one and a half nights) plus the full $360 pool heat fee you had paid.
We genuinely regret that the situation was not resolved to your satisfaction despite these efforts. Providing a safe and clean environment for our guests is our top priority, and we are disappointed this experience fell short of the standards we aim for.
We have forwarded all of your feedback, photos, and videos to our property team and pest control partner for further review so we can prevent this from happening to other guests. Your input is valuable to us.
If there is anything else we can do to help make this right, or if you’d like to discuss this further, please feel free to reply to this message or reach out directly. We value your feedback and hope to have the opportunity to host you again under better circumstances in the future.
Sincerely,
Amalia
Florida Premier Rentals

Rated 5 out of 5 stars

Absolutely Amazing

Absolutely Amazing

This was by far the best vacation house ever. Twelve of us and every single one had best time. Something to entertain all from ages 4 to 77! Super clean. Super close to Disney. What a great home to come back to after long day. Restaurants close for delivery. Just can't say enough about how perfect house was from Florida Premier Rentals!

17 February 2025
Unprompted review
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Reply from Fl Premier Rentals

Hi!
Thank you so much! We’re over the moon that you and your whole group (from 4 to 77!) had such an amazing time and called this the best vacation house ever! ❤️
It makes us so happy to hear the home was super clean, perfectly located near Disney, and had plenty to keep everyone entertained. We love knowing it was a relaxing place to come back to after those long park days.
Thank you for choosing Florida Premier Rentals — we’d be honored to host your family again anytime!
Warmly,
Yvonne
Florida Premier Rentals

Rated 5 out of 5 stars

Spacious & Comfortable

We stayed in a very nice condo with Florida Premier Rentals! There was a King bed right next to a full bathroom on the downstairs level so we gave the kids the entire upstairs. It was perfect for a Disney vacation! It is less than 30 minutes from any of the Disney parks. Overall, we appreciated having so much space, comfortable furnishings, and it was clean with a well stocked kitchen. I wish we’d been able to use the pool, but it was just too cold

15 January 2025
Unprompted review
Rated 1 out of 5 stars

RENTER BEWARE OF MISLEADING TACTICS

I had a very frustrating experience with Yvonne as the property manager. The listing for the rental I was interested in provided a false address, and I only learned the real location after the cancellation period had passed. This company seems to rely on stalling tactics and bait-and-switch techniques, misrepresenting the true location of their properties to attract tenants. When I confronted them about the discrepancy, they simply denied the issue and delayed any response, making it impossible to get a refund. I would strongly advise others to be cautious when dealing with this company, as they seem to be intentionally misleading in their advertising and handling of rental agreements.

19 December 2024
Unprompted review
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Reply from Fl Premier Rentals

I’m sorry to hear you had such a frustrating experience with your booking. We take concerns about property listings and addresses very seriously.
I have looked into your case and will personally review the listing details, the address provided, and the communication with Yvonne. Accuracy in our property information is important to us, and if there was an error on our end, we want to correct it and make it right.
If you’re open to it, could you please reply with your booking reference number or the specific property address so I can investigate this further? I’d like to resolve this directly with you.
We appreciate you bringing this to our attention and are committed to improving our process so this doesn’t happen to other guests.

Rated 5 out of 5 stars

Florida Premier Rentals was wonderful…

Florida Premier Rentals was wonderful to work with. Great experience!
This was a wonderful property and perfect for our group of six adults and two kids. It is actually more spacious inside than how the pictures appeared online! The design was wonderful with a lot of great features: drink fridge, two balconies, and a couch big enough to comfortably fit 8! Full size washer and dryer and upgraded appliances. About 15-20 mins to Disney with traffic. Grocery store very convenient. Only complaint was with the gate to enter: very finicky to get the bar code to read and multiple times there was a back up of over 20 cars trying to get into the property blocking the entrance meant for those with a pass. This is such a minor detail, I would not hesitate to stay here many more times!

15 November 2024
Unprompted review
Fl Premier Rentals logo

Reply from Fl Premier Rentals

Hi!
Thank you so much for the wonderful review! We’re thrilled you and your group of eight had such a great experience and found the home even more spacious and well-equipped than the photos showed. It sounds like the drink fridge, big couch, balconies, and upgraded appliances all came in handy!
We also appreciate you mentioning the gate issue. We’ll pass this feedback along to the resort management, as smooth entry is important for all our guests.
It was a pleasure hosting your family and we’d love to welcome you back anytime — hopefully with even smoother arrivals next time!
Warm regards,
Amalia
Florida Premier Rentals

Rated 5 out of 5 stars

Florida Premier Rentals outshines everyone else

Florida Premier Rentals -Most amazing vacation place I’ve ever stayed
I do not know where to begin. First the house is so clean. It smells like a brand new model home and is decorated and looks like it too. So big and roomy! Such amazing design and decor. A lot of money goes into keeping that place like new I am sure because it certainly shows. The rooms were a great size, the master shower was huge and the bed was so comfortable and cozy. The closets were huge. It was on a secure property with a guard gate so it felt very safe and it was still convenient for visitors and Uber eats. We were only about 15 minutes from the Disney parks and things were easily accessible from our location. I would highly recommend this property because I have never had such an amazing vacation due in large part to our accommodations especially for the price we paid. Our inquiries were immediately responded to when we could not get our amenity passes. The company corrected it right away even though we never used the amenities. We are so grateful for a great experience. We will be repeat customers!

8 January 2024
Unprompted review
Fl Premier Rentals logo

Reply from Fl Premier Rentals

Thank you so much for this glowing review! We’re absolutely delighted that you had the most amazing vacation with us and that the home exceeded your expectations in every way.
It makes us so happy to hear how much you loved the cleanliness, beautiful design, spacious rooms, huge master shower, and overall comfort of the house. We work hard to keep our properties feeling brand new, so comments like yours mean everything to us.
We’re also glad our team was able to quickly resolve the amenity pass issue for you. Thank you for choosing Florida Premier Rentals — we can’t wait to welcome you back as repeat guests very soon!
With appreciation,
Karen
Florida Premier Rentals

Rated 1 out of 5 stars

Worst I’ve been in

Worst I’ve been in. Door won’t open upon arrival, ac stops working 3 hours into house rental, their tech never showed up to fix it. Elevator broke next morning 4 am I go to use not working, I report 5+ calls 2 days later they admit not doing anything to fix, all 5 days here broken still, then the washer brakes trying to do the few towels they left for a family of 6, never fixed it after multiple calls. So ended up with a 63 year old with feet and back problems climbing 3 flights of stairs to the 4th floor every day having to stop multiple times. I’m chatting with out attorney seeing if it’s even worth messing with, might just to make them have to deal with the paperwork, since they refuse to compensate or fix.

14 October 2024
Unprompted review
Rated 5 out of 5 stars

We stayed at a beautiful house in…

We stayed at a beautiful house in Orlando through Florida Premier Rentals. The house was clean, spacious, and the process of renting the home was seamless! We will definitely rent through them again and hopefully stay at this resort on our next trip to Orlando.

17 February 2024
Unprompted review
Rated 5 out of 5 stars

Great House

Great House. Great location. Huge variety of room types. Lots of amenities- dishes, towels, etc.

9 December 2023
Unprompted review
Rated 5 out of 5 stars

Perfect location and a family's dream

Perfect location and a family's dream! If you're headed to Disney but want to stay off property, this location was incredible! The swimming pool and hot tub were big hits with my kids, there's plenty of space in the house, the themed rooms are to die for, and the gaming extras were the icing on the cake!

28 January 2024
Unprompted review
Rated 5 out of 5 stars

Family vacation - 11 people

House was perfect for our group of 11. Bedrooms were large - and allowed plenty of privacy. Having 2 separate living room spaces was nice so that the older kids could play video games and watch TV on the second floor - while other hung out on the first floor. We didn’t pay extra to heat the pool - which was a good choice for a June visit! Shuttle service to theme parks was a perk - though it wasn’t always timely. Overall - the house met our needs!

10 June 2023
Unprompted review
Rated 5 out of 5 stars

WHOA

WHOA! what an amazing vacation this was for me and my family. Great villa and awesome pool. Will come to stay again.

13 September 2023
Unprompted review
Rated 5 out of 5 stars

It was an amazing stay

It was an amazing stay! It was beautiful, it was clean and it was better than I expected. Any issues that I had were responded with, with care and I was accommodated for them. I would definitely come back and stay again

6 August 2023
Unprompted review

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