Floraison Intimates Reviews 36

TrustScore 3 out of 5

3.1

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Rated 2 out of 5 stars

Issues with Packaging I have two problems to address First of all the package did NOT have all of the item that I had PAID for , one item was missing and secondly the condition that I rece... See more

Company replied

Rated 5 out of 5 stars

Got a bra with transparent straps from here and I’m obsessed with it! Its so good for wearing under strappy tops and dresses and the perfect bra for summers. Also really good quality- been through mul... See more

Rated 1 out of 5 stars

This site is total fraud. I ordered large size and they delivered medium.. I kept contacting for a month for refund and they didnt provide nor did they change the correct size.. They also kept display... See more

Rated 5 out of 5 stars

i was'nt expecting such finese quality of undergarments, amazing texture, design, color selection and more over the comfort level.. i m kind of person who loves to own delicate yet comfortable bras an... See more

Company replied

Company details

  1. Lingerie Store

Written by the company

We are constantly pushing boundaries to give you exactly what you need. Floraison Intimates is a multi-channel Lingerie brand based out of Karachi, Pakistan. Our mission is to create a bold customer-centric lingerie shopping experience with absolutely no strings attached.


Contact info

3.1

Average

TrustScore 3 out of 5

36 reviews

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Rated 2 out of 5 stars

Issues with Packaging

Issues with Packaging
I have two problems to address
First of all the package did NOT have all of the item that I had PAID for , one item was missing
and secondly the condition that I received your products in with no box or wrapper or any packaging of sorts to conceal its contents is simply not acceptable , I feel so ashamed wondering “what if “
The delivery service too knew about the contents of this package ? What if one of my family members accidentally opened the package or felt it’s contents through the thin plastic ?

please give ur clients the care and due diligence they deserve and oh I would like a refund

8 September 2022
Floraison Intimates logo

Reply from Floraison Intimates

Hello! We apologize if you had issues with the product. Your product detail m sharing on your email id. It was just One product you ordered.

Please have a look at the email. Regards

Rated 1 out of 5 stars

Highly defensive!

I complaint against my order(you were supposed to send me 5 in quantities but I received only 3 items furthermore, I ordered medium size and received large size ) on the other hand, no one is responding against my complain now simply I can say i'am being deceived by you as customers are always present there for tolerating such losses and damages) , highly dissatisfied from your customer service.

2 September 2022
Rated 5 out of 5 stars

Got a bra with transparent straps from…

Got a bra with transparent straps from here and I’m obsessed with it! Its so good for wearing under strappy tops and dresses and the perfect bra for summers. Also really good quality- been through multiple washes and still fine.

31 August 2022
Unprompted review
Rated 1 out of 5 stars

This site is total fraud

This site is total fraud. I ordered large size and they delivered medium.. I kept contacting for a month for refund and they didnt provide nor did they change the correct size.. They also kept displaying large as available on website. They become so innocent when bad reviews are posted and reply as if they have done nothing but they are complete fraud. Dont buy from them

29 August 2022
Unprompted review
Rated 5 out of 5 stars

Amazing experience as always with…

Amazing experience as always with Floraison.
The customer service and the quality speaks for itself. Love how soft and comfortable the material is, I'm amazed to find such good stuff locally ❤️❤️

28 August 2022
Unprompted review
Rated 5 out of 5 stars

For my eyes only🥰

Absolutely love the collection & colours, especially sizes
Looking forward to my collection recently bought ❤
Keep it up
And do send updates on new Arrivals 🌸

16 August 2022
Rated 1 out of 5 stars

Wrong sizes delivered

I was sent all the wrong sizes for a pack of 7 panties that were ordered. Only 1 large and remaining were medium. My order clearly stated the size as large for all. I have not heard back from instagram page where I messaged and there is no way to reach out to customer service.

8 August 2022
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Reply from Floraison Intimates

Hello! We apologize for this. Due to Ashura the team is inactive. We will exchange the sizes. For exchange rider will come and pick the wrong sizes and give the large sizes to you.

Rated 1 out of 5 stars

I want to change the size

I want to change the size. By mistake I had ordered 32GG. I want to change it with 32F

19 July 2022
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Reply from Floraison Intimates

I am sorry but first how does it make us 1 star ? You can always contact the helpline and they will exchange the size. Please be a little kind to us as we work so hard and here you gave us a 1 star review because you made a mistake in the order.

Rated 1 out of 5 stars

The sizes mentioned on the website are…

The sizes mentioned on the website are not even true to size - not even close. I paid so much for a product and it didn't fix whereas my size was quite correct. Above all, the delivery was delayed for weeks.

17 June 2022
Floraison Intimates logo

Reply from Floraison Intimates

Hi Ms.Xunaira, have you contacted our helpline for the issue?
We apologize for the inconvenience caused.

Rated 1 out of 5 stars

Feeling scammed and ripped off

Feeling scammed and ripped off . They sent me a Chinese bra that are retailing for around 700 pkr on Daraz even almost exactly similar ones . Further its even printed and VISIBLY OBVIOUS on bra itself that its made in China with its typical sizing guide on the inner strap .
They have attached a fake label of theirs with the lie Crafted in UK and retailing the product for 7X the original price 4500 pkr that is . Got it for around 2500 on "sale" that is non exchangaeble non refundable .

16 June 2022
Unprompted review
Rated 5 out of 5 stars

Satisfied customer

Was very impressed with the packaging for my order. The products were soft and good quality.

12 June 2022
Floraison Intimates logo

Reply from Floraison Intimates

Thank you so much! :D

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