Flipkart Reviews 

2,835
TrustScore 1 out of 5

1.2

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Review summary

Created with AI, based on recent reviews

Evaluating 455 reviews, most reviewers were let down by their experience overall. Customers frequently faced significant delivery issues, including repeated rescheduling, extensive delays, and products becoming untraceable or not arriving. Many also reported extremely poor customer service, describing it as unhelpful, unresponsive, and often relying on automated responses. People often received damaged, incorrect, or duplicate items, causing considerable frustration. A few other people also felt that processing returns and getting refunds was intentionally difficult, often leading to unreturned items or lost money. Additionally, many customers faced significant problems with appliance installations, experiencing long delays or no service at all. Some reviewers also raised concerns about product authenticity, reporting receiving imitations or expired goods.

What people talk about most

Product

Consumers find product quality to be unsatisfactory, with many reporting receiving damaged, defective, or... See more

Delivery service

Users describe negative interactions with delivery service, frequently reporting significant delays and... See more

Order

People report negative experiences with order, with many expressing frustration over delayed or undelivered... See more

Customer service

Clients share negative opinions on customer service, with many expressing extreme disappointment and... See more

Service

Reviewers consistently express strong dissatisfaction with the service, describing it as "worst" and... See more

Reviews shaping this summary

Rated 1 out of 5 stars

A very sloppy company which was unable to deliver my product even after multiple rescheduling. As per the last update on the day of delivery the product had arrived at the nearest hub which is only ab... See more

Rated 1 out of 5 stars

Worst customer service . i ordered s 26 ultra on 13th may in exchange for s25fe. the very next day delivery person came and installed flipkart reset pulse app. it doesnt get installed properly. it a... See more

Rated 1 out of 5 stars

Flipkart and it's delivery partners really know how to exhaust a customer until we stop asking questions anymore.I placed an order for an item which was damaged, I requested for return and now the de... See more

Rated 1 out of 5 stars

Its impossible to reach a human or make a payment as a non small user. Im trying really hard to go indian. Why make it impossble. I buy for abour 5-6L a year for my company. Paymnent has to be n... See more


Company details

  1. Book Store
  2. Baby Store
  3. Kitchen Supply Store

Written by the company

Bookstore to buy books online. Book store with Free Shipping in India. Best book store in India to buy books online. Purchase books online.


Contact info

  • Buildings Alyssa, Begonia & Clove Embassy Tech Village, Outer Ring Road, Devarabeesanahalli-Bellandur, 560103, Bangalore, India

  • Flipkart.com
  • www.flipkart.com

1.2

Bad

TrustScore 1 out of 5

3K reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.2

All reviews

(2,835)

453 reviews in the last 12 months

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Rated 1 out of 5 stars

⭐ 1 Star

⭐ 1 Star

Very disappointing experience with Flipkart.

I have been a genuine and loyal customer for years and also work as a UGC Content Creator, regularly purchasing products and creating content based on them. My Flipkart account was whitelisted & since it is suddenly blocked without any prior warning, notice, email, or proper explanation. As a result, I am unable to log in, place orders, or continue my work smoothly.

After multiple follow-ups with customer support, I only received a generic response stating that my purchase history had a high number of returns. However, Flipkart has failed to provide any specific order details, evidence, return count, or policy clause that justifies permanently blocking my account.

Despite contacting customer support and raising grievances, I have not received a fair review or satisfactory resolution. This issue has negatively impacted my work, caused financial loss, and created unnecessary stress.

I strongly request Flipkart's Senior Grievance Team to manually review my account and provide a detailed written explanation. If there is no genuine policy violation, my account should be restored immediately.

Flipkart, please contact me through my registered account details at the earliest:

"Please contact me through my registered Flipkart account details."

I am still hoping for a fair resolution and immediate account restoration.

Very disappointed with the lack of transparency, accountability, and customer support.

13 June 2026
Unprompted review
Rated 1 out of 5 stars

Faulty Laptop on delivery

Paid 1.3 lakhs for a laptop, this company has still not accepted a return for a refund. Keeps crashing 3-5 times and day and the customer support team is beyond horrible. They have no idea how to resolve things for customers and all they do is respond back with canned responses without understanding or reading the actual problem. - Invoice Number OD437542198384983100 - LIACM7S270000112

13 May 2026
Unprompted review
Rated 1 out of 5 stars

Dear all flipcart user

Dear all flipcart user, Please keep distance to flipcart. 🙏🙏🙏🙏🙏
Ek number ki chor company hai, mane 2 AC Install kare the 10 minute ke baad leckage ho gaye. Me complaint kari to bina kaam kiye flipcart ne resolved bata diya. Abhi me 3 din se pareshan hu par koi flipcart ka person javab nahi de raha. And sirt date- date khel rahe hai. Ye 1 number ki chor and frauds company hai, after seles service zeero hai. Aur ek baat Flipcart customer care also not response, Mera nivedan hai ki paise garibo ko daan kado par flipcart me se purchase mat karo. Thank you. 🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏

10 June 2026
Unprompted review
Rated 1 out of 5 stars

I HAVE THE WORST CUSTOMER SERVICE…

I HAVE THE WORST CUSTOMER SERVICE PROVIDED VIA FLIPKART. THEY WERE SO DAMN RUDE, NOT WILLING TO ASSIST THEIR CUSTOMER, LACK BASIC EMPATHY, TALKING OVER CUSTOMER AND A LOT MORE. I'LL HAVE TO CONTACT MY BANK TO DISPUTE THE CHARGE AMOUNT. I'VE NEVER HAD ANY ISSUES BUT WITH THIS PARTICULAR ORDER I'M SO FREAKING DONE WITH THEIR INCOMPETENT CUSTOMER SERVICE. I'M POSTING OVER MY SOCIAL MEDIA AS WELL TO LET THE WHOLE PEOPLE KNOW HOW POOR IS FLIPKART CUSTOMER SERVICE. I WOULD GIVE 0 STAR IF I DO JAVE THE OPTION, MAYBE IT'S LUCK THAT THEY DESERVE ATLEAST 1 STAR. I'M NEVER ORDERING FROM FLIPKART EVER AGAIN.

11 June 2026
Unprompted review
Rated 1 out of 5 stars

Poor service and poor customer support…

Poor service and poor customer support and there 3rd party vendors are poor too, worst flipkart. Never trust them. They delivered defective fridge ...but haven't schedule to return the product yet and keep on rescheduling every day with no reason.they just harassing the customer... Do not buy any electrics product from flipkart.... They and their vendors just cheated customer

6 June 2026
Unprompted review
Rated 1 out of 5 stars

Do not buy any electrics product from…

Do not buy any electrics product from Flipkart...they just harassing customers...send defect Product...customer service representative are unsupportive, cooperative and mis leading customers. Customer harassment by the sellers are been encouraged by them, instead of providing proper service they try to negotiate customers with compensation for damaged and believe everyone will accept compensation and accept defective product

7 June 2026
Unprompted review
Rated 2 out of 5 stars

Cheat the customers most of time

Cheat the customers most of time
Send good quality once and then send low and cheap and damaged product to customer and creat issue to resolved the problems or denied to replacement.

I have faced lots of issue after their gold plus customer list.
Now flipkart lost the customer trust after behaving this type of treatment and cheat with me.

10 June 2026
Unprompted review
Rated 1 out of 5 stars

I had purchased television beofre 3…

I had purchased television beofre 3 months back and unit is having technical issues.I have taking regular follow ups with Flipkart as well as brand but no one taking this issues seriously for resolution .Now Flipkart alsonot taking responsibility after sales .....NOw Question is if we are trusting of Flipkart to get geniun product then Fipkart should suppport us after sales.Now since last 20 days I am awaited for Flipkart suppport .

15 May 2026
Unprompted review
Rated 1 out of 5 stars

TitleTitle: Worst delivery experience in 10 years of using Flipkart - Order ID: OD337769955006704100* I ordered a refrigerator on 7th June 2025 with express delivery. Flipkart confirmed delivery by 1

Title: Worst delivery experience in 10 years of using Flipkart - Order ID: OD337769955006704100*

I ordered a refrigerator on 7th June 2025 with express delivery. Flipkart confirmed delivery by 11 PM on 8th June 2026.

Nobody called or updated me the entire day. I contacted customer service multiple times and was repeatedly given false hope that the delivery would happen.

On 9th June, Flipkart suddenly says the product is "undeliverable" due to a delivery partner issue and a "pincode issue". I’ve been ordering from Flipkart for 10+ years to the same pincode without a single issue. If there was actually a pincode problem, why confirm the order and delivery date in the first place?

The worst part: now they’re saying cancellation charges will be charged to me. So I have to bear the loss because of Flipkart’s and their delivery partner’s failure. They wasted my time, money, and left me without a refrigerator when I urgently needed one.

If this isn’t resolved immediately with a full refund and no cancellation charges, I will take this matter to all consumer platforms and pursue legal action.

Extremely disappointed. 0/5 stars.

9 June 2026
Unprompted review
Rated 1 out of 5 stars

This is ifrom you that

This is ifrom you that,
My name rohina parvin. Mob-8910899033.
Order id-od437615094804900100.
My order is as per flipkart showing jacket and receive same jacket. But this is not my body fit and fabric also,that's why refund my money. All process is done, got a cell receive couear parson and hand over tha product, but couear parson says this is wrong product don't match brand name.

Kindly check the camera ,that time pack my product your warehouse team.
Pls find the attached for more reference

4 June 2026
Unprompted review
Rated 1 out of 5 stars

I have purchased Godrej AC on flipkart…

I have purchased Godrej AC on flipkart in an exchange offer my existing AC they have taken during the delivery of new AC
But for installation they keep on changing the schedules no body gives exact date
If Flipkart never keeps upto their schedule then why they put while buying installation date

7 June 2026
Unprompted review
Rated 1 out of 5 stars

Worst service , fraud , under 10 days return policy ( no refund)

Worst service , torture for customer , I ordered a laptop dable of good quality but delivered a defective and different table as shown on display when I ordered, when delivered I apply for instant return option.
Flipkart assign a pickup for my order , but last 10 days daily recieve message of pickup today in morning and in evening pick didn't done today .i feel cheated from Flipkart and didn't ordered any product from Flipkart in my life,
Yogesh
Gurugram sec 15

7 June 2026
Unprompted review
Rated 1 out of 5 stars

Flipkart is doing the worst customer…

Flipkart is doing the worst customer service, customer service representative is lying about the wrong address printed on the product. Please don't buy anything from Flipkart. Unwantedly they have added a wrong name on the address and representative is keep on lying that they have sent it to the correct address. Worst shopping experience.

3 June 2026
Unprompted review
Rated 1 out of 5 stars

Eye opener of Flipkart.

On A Flipkart Minutes order placed on 05 June 2026, Mallika Mango were ordered along with some other grocery items. In the Carton delivered Mangoes were entirely Different species.

Visual inspection would itself confirm that the mangoes are not Mallika mangoes due to their distinct shape and smell the mango has.

Upon contacting CSR within minutes of order delivery (via chat and call) and even after chatting with their supervisor I was informed that since the Labelled product details on carton matches the item in the box; "MANGOES", Irrespective of which mango type is in the box ; it would not qualify for Return / cancellation although all images of the product were provided as evidence.

When the order contains multiple items, it’s not feasible to open and check each item @ the time of delivery, this is probably one of the drawbacks of Open Box Delivery.

This incident with Flipkart was in fact an Eye opener and that too after so many years of doing business with the company in question.

Hence wanted to share this experience to whomsoever checking for reviews of this specific E-commerce web site/company.

5 June 2026
Unprompted review

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