Flint Bishop Reviews 

250
TrustScore 3.5 out of 5

3.3

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Review summary

Created with AI, based on recent reviews

Evaluating 85 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the exceptionally helpful and professional staff who consistently make property sales and legal transactions smooth, straightforward, and easy to manage. Many consumers deeply appreciate the clear communication, helpful advice, and timely updates provided by the team throughout the entire legal process. Some reviewers were not happy with aggressive payment demands, unhelpful customer service, and persistent debt chasing related to energy bills. People frequently report concerns regarding disputed bills without receiving proper evidence or clear explanations. Others also mentioned that inquiries regarding incorrect charges are often ignored, leading to immense frustration and wasted time.

What people talk about most

Staff

People report ambiguous experiences with staff, highlighting both exceptional professionalism and severe... See more

Service

Reviewers mention ambiguous feedback about service, with many customers praising the efficient and... See more

Customer service

Users describe ambiguous interactions with customer_service. While many reviewers praised the prompt,... See more

Customer communications

People report ambiguous experiences with contact, as some consumers faced frustrating communication issues,... See more

Payment

Consumers find payment demands to be a source of frustration and distress. Reviewers consistently report... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We sold our house. Whenever we needed to speak to our lawyer, somebody (usually the lawyer themself) answered the phone, annd told us where things were - and what was likelly to be happening upcoming... See more

Company replied

Rated 5 out of 5 stars

Lauren at Flint Bishop explained things clearly to us. She (or her colleagues) always answered my telephone queries on the spot. She was calm and patient with me during the sale of my late fathers hou... See more

Company replied

Rated 5 out of 5 stars

Flint Bishop made things run smoothly, with the sale of our property, everything seemed so easy to deal with. Communication between the solicitors and ourselves was great. Thanks to everyone who were... See more

Company replied

Rated 5 out of 5 stars

My house sale was dealt with very professionally. The conveyance team was easy to get hold of whenever necessary. I was not always able to print off some reports but they were then sent by post. GPO w... See more

Company replied


Company details

  1. Law Firm
  2. Employment Attorney
  3. Family Law Attorney
  4. Legal Services
  5. Real Estate Attorney

Written by the company

Trust legal advice. For Business, for life. Our solicitors and legal experts have been using their technical skills to help you achieve your goals as efficiently as possible for over a century.


Contact info

3.3

Average

TrustScore 3.5 out of 5

250 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 75% of negative reviews

Typically replies within 2 weeks

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3.3

All reviews

(250)

85 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

We used Flint Bishop for a will writing…

We used Flint Bishop for a will writing service and they were amazing! The receptionist greeted us with a warm welcome and Jane and her colleague were friendly and professional. We felt like we'd known them both for years. Jane explained everything to us clearly and had plenty of time for any questions we had. Should I need a solicitor in the future I would definitely return to Flint Bishop.

10 January 2025
Unprompted review
Flint Bishop logo

Reply from Flint Bishop

Thank you, Dawn. We're delighted Jane and the team made you feel welcome and supported. We appreciate your kind words and look forward to assisting you in the future if needed.
Kind regards, Flint Bishop.

Rated 5 out of 5 stars

Lovely will writer

I contacted Flint, Bishop and Barnett in regards to having a will written up.
Amanda was great. Very friendly and made me feel at ease.
She was knowledgeable and covered all aspects of making a will, some of which I hadn't thought of.
It was an easy and quick process.
I would definitely recommend.

9 December 2024
Unprompted review
Flint Bishop logo

Reply from Flint Bishop

Thank you for your kind feedback. We're delighted that Amanda made the will-writing process so smooth and guided you in creating a will that best suited your requirements.
Kind regards, Flint Bishop.

Rated 1 out of 5 stars

Horrific

Horrific! Claiming we owe British Gas money from 2020 (yes 5 years ago). The dates they are claiming for we had left the premises. I have sent proof of this over on numerous occasions yet they still write / email me and are now threatening court action. I welcome a day in court with them at this point.

28 January 2025
Unprompted review
Flint Bishop logo

Reply from Flint Bishop

We welcome the opportunity to work with you to resolve any issues. Please contact us via email debtrecoveryescalations@flintbishop.co.uk to provide further information so we can locate your file and liaise with you further on this matter. Kind regards, Flint Bishop.

Rated 1 out of 5 stars

I'm being harrasses by Flint Bishop…

I'm being harrasses by Flint Bishop solicitors even though it both my debt from octopus I've told octopus but they are instructing solicitors for £89.00 the problem is if Flint Bishop solicitors did there homework properly they would have checked the electoral register first then they would have known they seem to be good at this there are lots of other complaints against Flint Bishop solicitors my advice is AVOID THIS company very unprofessional dated 20/1/25 I'm going to report Flint Bishop to the appropriate authorities code of conduct, I demand a written letter of apology from Flint Bishop solicitors and don't believe anything they reply back on here I will contact the ombudsman supervisor for solicitors to complain

20 January 2025
Unprompted review
Flint Bishop logo

Reply from Flint Bishop

We welcome the opportunity to work with you to resolve any issues. Please contact us via email debtrecoveryescalations@flintbishop.co.uk to provide further information so we can locate your file and liaise with you further on this matter. Kind regards, Flint Bishop.

Rated 1 out of 5 stars

We recieved a notice at our business…

We recieved a notice at our business registered address for a demand for an overdue bill for British Gas.
The company referenced is not actually ours, it has a smilar name but its a totally different business not registered at our address. They couldnt even be bothered to look up the actual company, which we did and found an address for, they clearly just punted it out to the first address on their google search without checking details and now our address is on a proposed CCJ document.
We now have the stress of ringing trying to sort out their mistake. Its hard enough being in business nowadays without this sort of threat being incorrectly issued

11 January 2025
Unprompted review
Flint Bishop logo

Reply from Flint Bishop

We welcome the opportunity to work with you to resolve any issues. Please contact us via email debtrecoveryescalations@flintbishop.co.uk to provide further information so we can locate your file and liaise with you further on this matter. Kind regards, Flint Bishop.

Rated 5 out of 5 stars

I have found Flint Bishop to be professional, efficient, and supportive

I have found Flint Bishop to be professional, efficient, and supportive. They possess a wealth of expert knowledge and are highly client-focused. If you need legal help and someone on your side, Flint Bishop are the people to turn to.

28 November 2024
Unprompted review
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Reply from Flint Bishop

Dear Matthew,

Thank you for your wonderful review. Client-focused service and expert knowledge are at the heart of what we do, so it’s fantastic to know we’ve met your expectations.

If there’s anything further we can assist you with, please don’t hesitate to reach out.

Best regards,
Flint Bishop

Rated 5 out of 5 stars

Whole experience of will making made easy.

Amanda Webb was extremely helpful and was able to explain everything simply and answer all our questions fully. She made the whole experience easy.

28 October 2024
Unprompted review
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Reply from Flint Bishop

Thank you, Jean, for your wonderful feedback!

We're delighted to hear that Amanda was able to make the will-making process straightforward and answer all your questions clearly.

If you need further support in the future, please don't hesitate to contact us.

Best regards,
Flint Bishop

Rated 5 out of 5 stars

Professional, patient and very thorough

We recently reviewed our wills and were assigned Amanda Webb as our contact at Flint Bishop. Amanda also helped us with
Our LPA, we found Amanda to be very Patient and very clear when explaining any impact or detriment arising from our decisions, Amanda was very professional but made us feel very comfortable and unhurried which is important with such big decisions, I have no hesitation in recommending Amanda and will certainly contact her if I need further help.

21 October 2024
Unprompted review
Flint Bishop logo

Reply from Flint Bishop

Dear Chris,

Thank you for sharing such a thoughtful review of your experience with Amanda and our team at Flint Bishop. We’re delighted to hear that Amanda’s professionalism, patience, and clear guidance made you feel comfortable and supported while making such important decisions.

Should you need further assistance, Amanda and the rest of our team will be here to help.

Best regards,
Flint Bishop

Rated 1 out of 5 stars

Absolute SCAM!!!!!

Absolute SCAM!!!!!! Avoid at all costs. My parents passed away and they still sent out letters demanding money. My mother always kept upto date paying gas bills. Spoke to “Hannah” and told to stop sending scamming mail. SCAMMERS!!!!

2 January 2025
Unprompted review
Flint Bishop logo

Reply from Flint Bishop

We welcome the opportunity to work with you to resolve any issues. Please contact us via email debtrecoveryescalations@flintbishop.co.uk to provide further information so we can locate your file and liaise with you further on this matter. Kind regards, Flint Bishop.

Rated 1 out of 5 stars

Didn’t receive email they say

This company made contact via phone which I thought sounded like a scam. Then there was a letter (sent to wrong address). They were chasing £30 odd supposedly due to British Gas. It’s actually British Gas that’s due the money to their client and not the other way round.

All proof of payment and indeed credit invoices and final statement in credit were sent to the advised email.

Company said nothing was received by email but they’ve closed account anyway. Strange.

What a waste of time, effort and money this has caused all concerned. No money was ever due to British Gas whatsoever with the account sitting in credit.

Terrible to be chasing non existent sums and then claiming no email was sent.

Would give zero star if possible.

No apology offered and girl could not say why no contact was made to say the case was closed randomly.


26 November 2024
Unprompted review
Flint Bishop logo

Reply from Flint Bishop

We welcome the opportunity to work with you to resolve any issues. Please contact us via email debtrecoveryescalations@flintbishop.co.uk to provide further information so we can locate your file and liaise with you further on this matter. Kind regards, Flint Bishop.

Rated 1 out of 5 stars

Avoid!

Non-existant customer service, threatening legal action on behalf of clients over invoices that were not yet due, but not responding or even acknowledging any queries.

16 July 2024
Unprompted review
Rated 1 out of 5 stars

Horrible experience

Horrible experience, sent a letter before action to us as the incorrect defendants, couldnt even bother finding the correct entity on companies house. When my mum receieved the letter, she called the lady to clarify THEIR mistake and instead the lady started shouting at my mum, bot very professional. I then had to call the firm who refused to speak to me or provide further information. It wasnt until I informed them that I am a lawyer myself and would be happy to write to them in a professional capacity that the lady spoke to me an acknowledged their mistake, couldnt even say sorry to me for sending me a threatening letter in error. It takes two minutes to do a search/ double check that you are writing to the correct defendant but clearly no one at this firm could be bothered to do so.

2 December 2024
Unprompted review
Rated 5 out of 5 stars

Well that was easy.

For an individual a Will is something that you can come up with many good reasons to postpone.

Flint Bishop were great though and prior to meeting they sent me a pack to help concentrate my mind.

I now knew what I wanted to do with my estate because I'm a clever guy, however... It turns out that I'm not.

Their representative went through all my initial decisions and, explaining each one, I was happy to alter that which I thought was good to something that I knew was excellent.

Thank you FB.

22 October 2024
Unprompted review
Rated 1 out of 5 stars

Update to previous posting

Update to previous posting.

As they fail to desist in threatening unwarranted action I have given notice of my intention to issue against them for damages under the protection from harrasment act 1997

Their employee Martina Singh requires supervision as to how to deal with their clients British Gas when verifying facts

28 November 2024
Unprompted review
Rated 5 out of 5 stars

Great company

Sara dealt with our conveyancing for the sale of a house for us. We have used the company before for conveyancing and so has our son from our recommendation and never had problems Sara dealt with all queries on our behalf and either herself or her secretary always answered our emails and phone calls the same day which to us is really important. Friendly and helpful reception staff when had to go in to office. Would definitely use again and recommend.

26 November 2024
Unprompted review
Flint Bishop logo

Reply from Flint Bishop

Dear Tracey, Thank you for taking the time to leave a review of your recent experience with Flint Bishop. We appreciate your feedback.

Rated 1 out of 5 stars

This law firm took my case for none…

This law firm took my case for none fault car accident. The way they are handling my case is not satisfactory. Two months I was out of work when my loss of earnings is up to £4000 as my weekly earnings £500. They requested from me two years tax return, bank statement, weekly payslips. They are claiming my loss of earnings calculation is £500. Yet still they came back they said the third party has requested my profits and losses for the past two years. They have frustrated me and for the past two years they can’t finalise my claims. I will not recommend this law firm.

25 October 2024
Unprompted review
Flint Bishop logo

Reply from Flint Bishop

Dear Tjay, we welcome the opportunity to work with you to resolve any issues. Please contact us via email at enquiries@flintbishop.co.uk to provide further information so we can liaise with you further on this matter. Kind regards, Flint Bishop.

Rated 1 out of 5 stars

con people

con people - do not trust

19 October 2024
Unprompted review
Flint Bishop logo

Reply from Flint Bishop

Dear David, we welcome the opportunity to work with you to resolve any issues. Please contact us via email at debtrecoveryescalations@flintbishop.co.uk to provide further information so we can liaise with you further on this matter. Kind regards, Flint Bishop.

Rated 5 out of 5 stars

Excellent highly recommend

Very highly recommend Jane Shepherd from your Derby branch for last will and testimate writing.
Excellent all round service and I felt Jane went above and beyond listening to all my requirements. She's very knowledgeable, very transparent no hidden costs, and completely put me at ease, not rushed nothing was too much trouble. Thank you so much, a real credit to your team. I can honestly say that both my dealings with Flint Bishop Derby have been outstanding and you'd definitely be my first port of call for any legal matter A++++++

28 August 2024
Unprompted review
Flint Bishop logo

Reply from Flint Bishop

Dear Paul, Thank you for taking the time to leave a review of your recent experience with Flint Bishop. We appreciate your feedback.

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