Flint Bishop Reviews 

250
TrustScore 3.5 out of 5

3.3

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Review summary

Created with AI, based on recent reviews

Evaluating 85 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the exceptionally helpful and professional staff who consistently make property sales and legal transactions smooth, straightforward, and easy to manage. Many consumers deeply appreciate the clear communication, helpful advice, and timely updates provided by the team throughout the entire legal process. Some reviewers were not happy with aggressive payment demands, unhelpful customer service, and persistent debt chasing related to energy bills. People frequently report concerns regarding disputed bills without receiving proper evidence or clear explanations. Others also mentioned that inquiries regarding incorrect charges are often ignored, leading to immense frustration and wasted time.

What people talk about most

Staff

People report ambiguous experiences with staff, highlighting both exceptional professionalism and severe... See more

Service

Reviewers mention ambiguous feedback about service, with many customers praising the efficient and... See more

Customer service

Users describe ambiguous interactions with customer_service. While many reviewers praised the prompt,... See more

Customer communications

People report ambiguous experiences with contact, as some consumers faced frustrating communication issues,... See more

Payment

Consumers find payment demands to be a source of frustration and distress. Reviewers consistently report... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We sold our house. Whenever we needed to speak to our lawyer, somebody (usually the lawyer themself) answered the phone, annd told us where things were - and what was likelly to be happening upcoming... See more

Company replied

Rated 5 out of 5 stars

Lauren at Flint Bishop explained things clearly to us. She (or her colleagues) always answered my telephone queries on the spot. She was calm and patient with me during the sale of my late fathers hou... See more

Company replied

Rated 5 out of 5 stars

Flint Bishop made things run smoothly, with the sale of our property, everything seemed so easy to deal with. Communication between the solicitors and ourselves was great. Thanks to everyone who were... See more

Company replied

Rated 5 out of 5 stars

My house sale was dealt with very professionally. The conveyance team was easy to get hold of whenever necessary. I was not always able to print off some reports but they were then sent by post. GPO w... See more

Company replied


Company details

  1. Law Firm
  2. Employment Attorney
  3. Family Law Attorney
  4. Legal Services
  5. Real Estate Attorney

Written by the company

Trust legal advice. For Business, for life. Our solicitors and legal experts have been using their technical skills to help you achieve your goals as efficiently as possible for over a century.


Contact info

3.3

Average

TrustScore 3.5 out of 5

250 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 75% of negative reviews

Typically replies within 2 weeks

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3.3

All reviews

(250)

85 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I have been harassed and treated with…

I have been harassed and treated with letters and emails regarding fictitious invoices from British Gas Lite, despite sending evidence of fully paid bills and other evidence on four occasions. They have not read or taken on board any information sent and continue to threaten and harass me. I am now seeking legal advice to get rid of them. They are relentless in their bullying and intimidation tactics!!

20 August 2025
Unprompted review
Flint Bishop logo

Reply from Flint Bishop

Dear Sarah, We are sorry to hear about your experience. To ensure your concerns are reviewed in detail, please contact our team at DebtRecoveryEscalations@flintbishop.co.uk
who will be able to assist you in resolving the matter.

Rated 5 out of 5 stars

Outstanding service

This is the second time I have used Jessica for conveyancing this year! Jessica is outstanding, she is both professional and efficient. Her communication skills are excellent! Thank you for making things so easy!

24 July 2025
Unprompted review
Flint Bishop logo

Reply from Flint Bishop

Thank you so much for your kind words and for coming back to us a second time Tracey! We're delighted to hear that Jessica made the process smooth and straightforward for you. We'll be sure to pass on your lovely feedback to her.

Wishing you all the best,
Flint Bishop

Rated 5 out of 5 stars

The best conveyancing service in Derby

Can't be happier with the service received from Flint Bishop and in particular Jessica Ryan-Dawkins in handling our commercial lease conveyancing.

Really first class on all points and everything done at speed and with accuracy.

16 July 2025
Unprompted review
Flint Bishop logo

Reply from Flint Bishop

Thank you, Nigel, for your kind words and positive feedback. We’re delighted to hear that you were pleased with the service provided by Jessica Ryan-Dawkins and the wider team on your commercial lease matter. Delivering efficient and accurate support is always our priority, and it’s great to know we met your expectations. We appreciate you taking the time to share your experience.
Kind regards,
Flint Bishop

Rated 5 out of 5 stars

A good experience with Flint Bishop

Our conveyancing experience with Flint Bishop was very good. We were kept up to date all the time and Bethany made the whole process go smoothly, even when we had to change completion dates right at the last minute.

16 June 2025
Unprompted review
Flint Bishop logo

Reply from Flint Bishop

Thank you so much for taking the time to share your experience with us. We’re delighted to hear that you were kept well informed throughout and that Bethany was able to help make everything run smoothly, even with the last-minute changes.

If there’s anything else we can assist you with in the future, please don’t hesitate to get in touch.

Kind regards,
Flint Bishop

Rated 2 out of 5 stars

Appalling service

Quite recently I have had multiple pieces of unsatisfactory communication with Flint Bishop. From receiving their first later I phoned the company explained the situation and was told that they would "make a note" only to receive Court Papers three days later referencing a property. No further phone call had been made to me to clarify the situation from a qualified lawyer. In fact I have no idea who has been writing to me and replying to my emails as no-one has put their name to any communication. Letters /emails barely reference any of the the points I raise and contain information that is totally irrelevant to me. Basically a "standard letter". This is unprofessional and sloppy particularly as their client is a well known high street bank who really should be ashamed to be using such a law firm.

14 July 2025
Unprompted review
Flint Bishop logo

Reply from Flint Bishop

Dear Mrs Munro,

Thank you for your email.

We are sorry to hear about your concerns regarding our recent correspondence. So that we can review this matter fully and ensure it is addressed by the appropriate team, please could you forward the details of your concerns to debtrecoveryescalations@flintbishop.co.uk.

Thank you for bringing this to our attention.

Kind regards,

Flint Bishop

Rated 5 out of 5 stars

Lauren was brilliant can’t praise her…

Lauren was brilliant can’t praise her enough

27 June 2025
Unprompted review
Flint Bishop logo

Reply from Flint Bishop

Thank you so much for your kind words, Roy. We’re delighted to hear that you had such a positive experience with Lauren – your feedback means a lot to us!
Kind regards,
Flint Bishop.

Rated 1 out of 5 stars

Do not use for conveyancing

Currently embroiled in a property transaction in which I've had the misfortune of my buyer instructing these solicitors.

It's looking like our chain will collapse because of the speed at which they work, which would honestly be overtaken by a sloth. They sit on documents for weeks, answering emails is merely a suggestion to them.

Save yourself the despair of using this dreadful firm. I would also advise against proceeding if someone in your chain instructed them.

3 July 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service

The staff, in particular Lauren and Sukhy made the process very easy and communicated throughout. I would highly recommend and also use again if needed.

25 June 2025
Unprompted review
Flint Bishop logo

Reply from Flint Bishop

Thank you for your kind feedback. We're pleased to hear that Lauren and Sukhy made the process straightforward and kept you well informed throughout. We truly appreciate your recommendation and look forward to working with you again in the future if needed.

Kind regards,
Flint Bishop

Rated 1 out of 5 stars

Reviews speaking themselves

Reviews speaking themselves, no need to explain much 2 rating out of 5 means critical and stay away from such incompetent people. This so called law firm ruined its reputation with its own hands by partnering with energy suppliers to send fake claims against small businesses whom no one signed any contract with. It’s not worth to earn such money just for some letters to small businesses on behalf of their doggy energy suppliers who got no contracts to start first of all and secondly they don’t release meters to new suppliers and hold as long as they want to keep fake billing on standard double rates than normal market rate. When no contract then no legal grounds of dispute of contract. Inferiority complex lead such firm owners to use English names when these names got nothing to do with them. Harassment case should be made against this firm and must be reported to solicitors regulatory authority and trading standards etc

24 June 2025
Unprompted review
Flint Bishop logo

Reply from Flint Bishop

Dear Yousaf,

Thank you for your comments.

We take all feedback seriously and would welcome the opportunity to understand your concerns in more detail. If you believe you have received communication from us in error, please contact us at debtrecoveryescalations@flintbishop.co.uk with further information so that we can review the matter and respond appropriately.

Kind regards,
Flint Bishop

Rated 1 out of 5 stars

An unbelievably difficult company

An unbelievably difficult, impersonal company to deal with. Congratulations if you get past the obstreperous telephonist and find who to talk to. Letters and emails are unsigned without contact details. Once through to an associate I was left waiting and hour and 23 minutes, she only responded three times and each time to get me off the phone and requested that I come back later.

It’s interesting to see the Flint Bishops replies to poor reviews are nearly all a ‘cut and paste’ of the previous reply.

20 June 2025
Unprompted review
Flint Bishop logo

Reply from Flint Bishop

Dear Brian,

Thank you for sharing your experience.

We’re sorry to hear of the difficulties you've encountered and would like the opportunity to look into this further. Please contact us at debtrecoveryescalations@flintbishop.co.uk with additional information so we can locate your file and assist you directly.

Kind regards,
Flint Bishop

Rated 1 out of 5 stars

Having heard very negative reviews…

Having heard very negative reviews regarding this company for conveyancing purposes - we would have never chosen to use them. However unfortunately this company representated our buyers and wow did they live up to the reviews we had heard before. Slow, little to absolutely no communication with our solicitors, rude when then did contact our solicitors or estate agent. I guess the rudeness is likely due to the fact they appear to specialise in debt collection. A really basic purchase they've made unnecessarily difficult, which has taken over 6 months. Note to anyone wanting to use them- they have a post room (don't expect the solicitor to act on anything being sent to them via post for at least a few weeks). Overall a very unprofessional converyancing team. Please don't use them, and expect major issues if anyone in your chain is using them!!

4 April 2025
Unprompted review
Flint Bishop logo

Reply from Flint Bishop

Dear Sarah,

Thank you for taking the time to share your experience.

We are sorry to hear of the concerns raised and would welcome the opportunity to work with you to understand and address them. Please contact us at compliance@flintbishop.co.uk with further details so that we can locate your file and liaise with you directly on this matter.

Kind regards,
Flint Bishop

Rated 1 out of 5 stars

Flint Bishop DO NOT TRUST

Flint Bishop have been employed by Valda energy to retrieve money not due to them. Flint Bishop do not care if its right or wrong and are just after adding their cut. This is the problem with Valda:
Valda energy, after leaving them 3 months ago, have never agreed a leaving meter read with British Gas (my new and much better supplier), no matter how hard British Gas try. Valda energy have now set Flint Bishop onto me despite the final Invoice being in doubt, as above, and they have added late payment fees. They also tried to use my Debit card from three years ago (they shouldn't have kept the card data) to take the money which I managed to stop.
This company cannot be trusted and you set up a contract with them at your own cost, beware this company costs time and money.

Flint Bishop need to test if something is right or wrong otherwise they get tared with the same brush. Do not accept anything this company say's.

M0695045

10 June 2025
Unprompted review
Flint Bishop logo

Reply from Flint Bishop

Thank you for your feedback.

We would welcome the opportunity to look into this matter further. Please contact us at debtrecoveryescalations@flintbishop.co.uk with additional information so we can locate your file and liaise with you directly.

Kind regards,
Flint Bishop

Rated 5 out of 5 stars

House purchase

The Flint Bishop team was excellent from start to finish.Lauren who i was in contact with most of the time was very informative and guided me through the whole process.Everything ran smoothly and my house purchase completed ahead of the estate agents rough timeline!.Lauren is a huge credit to the FB team and I was very impressed with her knowledge and felt very relaxed leaving it all in her capable hands.Thanks Lauren and Flint Bishop👍

5 June 2025
Unprompted review
Flint Bishop logo

Reply from Flint Bishop

Thank you for your kind words. We're glad everything went smoothly and that Lauren’s expertise helped complete your purchase ahead of schedule. She’s a real asset to the team, and we’ll make sure your feedback is shared with her.

Rated 5 out of 5 stars

Selling a house

Lauren was very helpful all the way through the process of selling a property for me.First class service from start to finish,would highly recommend to anyone to use.

9 June 2025
Unprompted review
Flint Bishop logo

Reply from Flint Bishop

Thank you for your lovely review. We're delighted to hear that Lauren provided first-class support throughout your property sale. Recommendations like yours mean a lot to us, and we’ll be sure to pass on your kind words to Lauren.
Kind regards,
Flint Bishop

Rated 5 out of 5 stars

Making Difficult Easy

I very complicated sale of a shared ownership property via joint probate was made very easy by Lauren. Clear communication, great support when not all the questions could be answered, and empathy when needed all helped this awful process much easier.

6 June 2025
Unprompted review
Flint Bishop logo

Reply from Flint Bishop

Thank you, Paul, for your kind review. We're so pleased to hear that Lauren was able to support you through what was clearly a difficult and complex process. Making things easier for our clients, especially during challenging times, is exactly what we aim for. Your feedback means a great deal to us and will be shared with Lauren and the wider team.
Kind regards,
Flint Bishop.

Rated 1 out of 5 stars

Scammers

As others have mentioned, chasing fake debts for Octopus Energy that don't exist, threatening CCJ's etc but then never responding to evidence that they're all liars. Definitely not a reputable company and I have contacted the Ombudsman regarding this.

29 May 2025
Unprompted review
Flint Bishop logo

Reply from Flint Bishop

We welcome the opportunity to work with you to resolve any issues. Please contact us via email debtrecoveryescalations@flintbishop.co.uk to provide further information so we can locate your file and liaise with you further on this matter. Kind regards, Flint Bishop.

Rated 1 out of 5 stars

Bunch of liars

Bunch of liars, sent a letter to me about unpaid electricity bill at the same time that my REAL electric bill came. Wrong account number and wrong balance charge. Scammers

16 May 2025
Unprompted review
Flint Bishop logo

Reply from Flint Bishop

We welcome the opportunity to work with you to resolve any issues. Please contact us via email debtrecoveryescalations@flintbishop.co.uk to provide further information so we can locate your file and liaise with you further on this matter. Kind regards, Flint Bishop.

Rated 5 out of 5 stars

It's not always how it seems!

Communications with Elliot Metcalf and his team were straightforward. It took a little while to get used to the system, largely because we had not been involved in dealing with conveyancing for some 17 years.
Sometimes we felt a little frustrated but on almost every occasion there was a good reason for the lack of progress particularly on our sale--usually the lack of progress from another firm of solicitors!

28 March 2025
Unprompted review
Flint Bishop logo

Reply from Flint Bishop

Thank you for your five-star review, Brian. We’re pleased to hear that Elliot Metcalf and the team provided clear and straightforward communication throughout your conveyancing journey. We completely understand how the process can feel unfamiliar—especially after a long gap—and we’re glad we could support you through it. Thank you again for your patience and understanding, particularly with the delays that were outside of our control. We wish you all the best in your new home.
Kind regards,
Flint Bishop

Rated 1 out of 5 stars

Chasing my company for a debt of…

Chasing my company for a debt of another despite proving all. They just harrass you.

22 April 2025
Unprompted review
Flint Bishop logo

Reply from Flint Bishop

We welcome the opportunity to work with you to resolve any issues. Please contact us via email debtrecoveryescalations@flintbishop.co.uk to provide further information so we can locate your file and liaise with you further on this matter. Kind regards, Flint Bishop.

Rated 1 out of 5 stars

Never Respond to Emails

Never respond to emails, send letters chasing debts which don't exist, online chat useless and the person on there isn't even listed on their website, addresses letters to "Sir / Madam" and then demand to know your name before discussing anything - I can see why there are so many one star reviews.

Avoid at all costs.

22 April 2025
Unprompted review
Flint Bishop logo

Reply from Flint Bishop

We welcome the opportunity to work with you to resolve any issues. Please contact us via email debtrecoveryescalations@flintbishop.co.uk to provide further information so we can locate your file and liaise with you further on this matter. Kind regards, Flint Bishop.

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