Flint & Flame UK Reviews 

1,886
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 255 reviews, reviewers overwhelmingly had a great experience with this company, expressing deep satisfaction and loyalty regarding their overall purchases. Customers frequently praise the exceptional manufacturing quality, comfortable ergonomic handles, and long-lasting sharpness of the versatile kitchen knife collections. Many buyers note that these finely crafted tools remain sturdy and dependable through years of regular domestic cooking use. Some people also felt that the delivery service was consistently prompt and reliable, ensuring parcels arrived safely on time. Consumers additionally emphasized that customer support representatives were exceptionally helpful and managed replacement requests without any unnecessary fuss. Reviewers often mentioned that the beautifully presented products make wonderful gifts for family members on special occasions.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the outstanding craftsmanship,... See more

Quality

People report positive experiences with quality, expressing high satisfaction with the exceptional... See more

Service

Clients share positive opinions on service, frequently highlighting efficient communication and prompt... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting super fast shipping, secure... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting quick issue resolution and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great product (corkscrew). Bought one at Tatton Food Fair a few years ago - this was a present for my son. Beautifully made & packaged, intetesting to see recent enhancements. Good communication about... See more

Rated 5 out of 5 stars

Recently became a fan of Flint&Flame knives, to be fair I’d had never heard of them before, but was introduced to them at the Royal Cornwall Show. So much was I impressed that I’ve bought a full set... See more

Rated 5 out of 5 stars

I'm thrilled with the Flint and Flame knives I own. Although I'm not a chef by trade, I have a few Flint and Flame professional chef knives, which stay incredibly sharp. The collection is wonderfully... See more

Rated 5 out of 5 stars

Don’t think I have ever had such good customer service! Super polite, professional and definitely going above & beyond anything I had expected. Puts Flint & Flame uk at the top of my list of companies... See more


Company details

  1. Knife Store
  2. also in
  3. Countertop Store
  4. Knife Manufacturing

Written by the company

Flint & Flame UK creates high-quality kitchenware and outdoor cooking products built to make cooking easier, more enjoyable, and consistently delicious. Known for our precision-made German steel knives with comfortable, well-balanced handles, we also offer a growing range of tools and equipment designed for serious home cooks and professionals alike. Alongside our award-winning knives, ranging from versatile chef’s knives to specialist fillet and boning blades, we also produce premium cookware and outdoor cooking solutions, including our popular wood-fired plancha. Perfect for grilling meat, fish, and vegetables with incredible flavour, it’s just one example of how we combine performance, durability, and style. Trusted by chefs, food lovers, and game enthusiasts who value tools that genuinely perform, Flint & Flame knives are built to last and backed by a 25yr guarantee. From the kitchen counter to the garden grill, our philosophy is simple: create quality equipment that feels great to use and delivers exceptional results. Whether you’re preparing a quick midweek meal or hosting a feast for family and friends, Flint & Flame’s knives, cookware, and outdoor products give you everything you need to cook with confidence, precision, and flair.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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4.9

All reviews

(1,886)

242 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Great service replaced my knives which had water damage handles at a nominal cost and replaced another under their warranty, very helpful

13 March 2026
Rated 5 out of 5 stars

Security checks

Having bought a set of knives for my son in law there were a lot of security to go through to enable me to buy them. When I wanted to buy a set for myself I thought it would go through easily. However, it took me at least 3 attempts having been refused and email contact with the company for the sale to finally go through. Despite some frustration I was impressed with the security.

4 March 2026
Rated 5 out of 5 stars

Great service!

We recently ordered some knives which arrived quickly and were their usual high standard. We also needed replacement wheels for our knife sharpener which also arrived in a timely manner and were easy to change over.

2 February 2026
Rated 5 out of 5 stars

Excellent service and excellent products

I am a huge fan of Flint and Flame, especially their Professional range (I like the black handles!). And this knife did not disappoint. The wooden handled ones also make excellent gifts (don't forget to give a coin with them!) as they can come in a great presentation box.

30 January 2026
Rated 5 out of 5 stars

As I have said before ordering a knife…

As I have said before ordering a knife and having it arrive promptly is not a "great" experience. But in this day and age it appears that the level of service that was taken for granted now has to be hyped up and as I do not wish to do F&F down I have given a 5Star review.but it was nothing special

4 February 2026

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