Banner for Flightstore Pilot Supplies

Flightstore Pilot Supplies Reviews 

5,332
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 351 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service and high quality of products available, often describing them as better than expected. Many reviewers highlight the fast and prompt delivery, with items often arriving quickly and well-packaged. The online ordering process is described as smooth and easy, complemented by a good range of products. However, some customers reported receiving items that were either damaged or faulty upon arrival. Additionally, a few people mentioned issues with incorrect items being sent or orders not being received as expected.

What people talk about most

Product

Clients share positive opinions on product quality, with many reviewers finding items to be well-made, of... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the fast and speedy delivery,... See more

Quality

Reviewers highlight positive aspects of quality, with many customers expressing satisfaction that products... See more

Service

Users describe positive interactions with service, highlighting it as excellent, quick, and efficient from... See more

Order

Consumers generally report positive experiences with the ordering process, highlighting its ease and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bought a pair of Randolph Aviators, Class A, Midnight Force, American Gray, on a flash sale with a 3 hour window with £100 off, ordered before 3pm, dispatched the same day and delivered the following... See more

Rated 5 out of 5 stars

Excellent service from Flightstore. I ordered two cases of oil from them, who they then ordered through Adams Aviation. Unfortunately, Flightstore had forgotten to update their web prices and the oil... See more

Rated 5 out of 5 stars

We were having difficulty in purchasing our map on-line. My husband and I are 87 and I can only do certain things in technology. Also I am nervous of setting up accounts. To find a phone number on y... See more

Rated 5 out of 5 stars

Without doubt the best uk provider of the best sunglasses in the world namely Randolph engineering. Now if I could just stop losing them I would not have to keep bothering flight store who are excelle... See more



Company details

  1. Aircraft Supply Store
  2. Aeromodel Shop
  3. Clothing Store
  4. Gift Shop
  5. Model Shop

About Flightstore Pilot Supplies

Written by the company

Since 1999, Flightstore has set the standard for pilot shops, offering competitive priced Aircraft Models, Aviation Gifts, Pilot Supplies, and more.

With a stock of over 10,000 products, Flightstore caters to customers in-store, over the phone, or online, delivering to more than 100 countries worldwide. We work with leading brands such as Bose Aviation, David Clark, Gemini Jets, Randolph USA, and over 400 other top suppliers, ensuring pilots and aviation enthusiasts have access to the best equipment and accessories available.

For the 𝘽𝙚𝙨𝙩 𝙋𝙞𝙡𝙤𝙩 𝙎𝙪𝙥𝙥𝙡𝙞𝙚𝙨 𝙛𝙤𝙧 𝙇𝙚𝙨𝙨, choose Flightstore!

Contact info

Promotion box for Flightstore Pilot Supplies

Flightstore Pilot Supplies

The best Pilot Supplies, Aviation Clothing, Aircraft Models for less!

4.8

Excellent

TrustScore 5 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 91% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(5,332)

356 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Back again, still a great service.

Have shopped here in the past and am pleased to report that the service and variety of products available is still first class. My order arrived two days earlier than anticipated and allowed me to enjoy my purchase that much sooner.

31 May 2026
Rated 3 out of 5 stars

Aggressive attitude

Aggressive attitude when product has a problem when buying ver nice

26 May 2026
Flightstore Pilot Supplies logo

Reply from Flightstore Pilot Supplies

Hi Mr Lister.
I apologise if you feel you have not had the quality service our other customers have enjoyed.
To help us establish why can you provide more information please so we can look into this for you by emailing us directly at orders@flightstore.co.uk.

We only have our order notes to go on and that is showing that you contacted us to say you had a faulty unit and you wanted a replacement.
Our system shows we agreed to this request and we sent you a new unit and we have also sent a returns label to return the first unit.

There is no mention of you receiving a poor service or of you being dissatisfied so I dont know how to reply?

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look