Flight Club Reviews 

8,825
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 3,262 reviews, reviewers had a great experience with this company. Customers frequently mention that they easily find hard-to-find sneakers, enjoying a smooth shopping process and receiving authentic items in pristine condition. People also appreciate the quick delivery times, trustworthy communication, and fair prices offered on most orders. Some reviewers were not happy with the delivery services used, noting unprofessional couriers, left packages in lobbies, and delayed shipments. A few other people also felt that the overall shipping process, high processing costs, and tracking updates could be significantly improved. Despite these occasional issues, most consumers remain very satisfied and plan to continue shopping here.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product quality, with some customers expressing high satisfaction... See more

Delivery service

Reviewers express mixed feelings about the delivery service, reflecting a wide range of differing... See more

Order

Customers consistently note ambiguous experiences with order, reflecting a high level of disagreement... See more

Quality

People report ambiguous experiences with quality regarding their purchases. While many reviewers praise the... See more

Price

Customers had ambiguous experiences with price, reflecting a wide range of opinions on affordability. Many... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Processing and shipping of item could have been a little sooner. I understand authentication is needed for product. Very pleased with process though.

Rated 4 out of 5 stars

I enjoy flight club and love getting my kicks my only complain is when some delivery services used aren’t professional but other then that love it all

Rated 4 out of 5 stars

Its my first time buying shoes from flight club and am really excited to get my shoess buying shoes from here now on

Rated 4 out of 5 stars

We should be able to buy multiple pairs of shoes on one Afterpay order instead of making multiple orders


Company details

  1. Shoe Store

Written by the company

Established in New York City over fifteen years ago, Flight Club revolutionized sneaker retail as the original consignment store for rare shoes. Carrying the latest drops, coveted classics and hard-to-find grails, Flight Club has evolved from a one-stop sneaker destination to a cultural hub for sneaker enthusiasts and novices alike.


Contact info

3.9

Great

TrustScore 4 out of 5

9K reviews

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3.9

All reviews

(8,825)

2,919 reviews in the last 12 months

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Rated 1 out of 5 stars

Given a BAD product

I ordered a pair of shoes advertised as new in box but I received YELLOWED (supposed to be white) shoes with yellow laces, and scuffs/marks covering the air bubble area amongst other things. I filed for a refund days ago and I haven’t received a response. This was my first and LAST time ordering from them.

30 July 2026
Rated 5 out of 5 stars

Great service

This my 4 time buying from flight club I haven’t had any issues at all.Even my teenage daughter Bought a pair from them for the for the first time she loves it that everything was accurate.

30 July 2026
Rated 1 out of 5 stars

This company is not liable

Company had a delivery company leave my package in my building lobby and not at my apartment. The package was stolen and I contacted the company. All my information was properly provided for delivery. But they didn't refund or sent me a new pair which I purchased it for my birthday. They reached out say next time I purchase to make sure my address is clear.

30 July 2026
Rated 4 out of 5 stars

Online purchase that made me happy.

Purchased a pair of Nike that I was searching for. The price was good, although strangely configured with the shipping fee but it worked out when I had to pay taxes. So I'm thankful for that. They arrived in good time. The trainers are fantastic. Comfortable and look great! I will definitely go back to Flight Club, for my next pair of trainers!

3 June 2026
Unprompted review

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