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FlexJobs - Work From Home & Remote Jobs Reviews 6,851

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 2,617 reviews, reviewers had a great experience with this company. Customers are really happy with the website, finding it clean, easy to navigate, and well-organized, which simplifies the job search. Many people appreciate the efficient user experience and the helpful tools provided for resume building and job matching. The customer service is frequently highlighted as exceptional, with many people praising the staff for their patience, knowledge, and friendly approach. However, some customers also noted issues with the website's filtering options, finding them clunky or ineffective in narrowing down job searches. A few other people also felt that the website was not always useful for finding relevant jobs, especially for specific fields or entry-level positions, and some experienced difficulties with the sign-up process.

What people talk about most

Website

People report positive experiences with the website, often praising its ease of navigation and well-organized... See more

User experience

Clients share positive opinions on user experience, with many finding the platform easy to navigate and... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers praise the... See more

Staff

Consumers generally express high satisfaction with the staff. Many reviewers highlight the professionalism,... See more

Service

Reviewers highlight positive aspects of service. Customers appreciate the thorough background work and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

FlexJobs gave me some wonderful insight. However, I have never worked remotely before. Because of my lack of experience with remote work, FlexJobs doesn't seem like it is a good fit for me at this tim... See more

Company replied

Rated 4 out of 5 stars

I like the "expert apply" feature. It took my resume and streamlined it to the jobs I was applying for. I just started using the site March 23 and on today, March 31, I accepted a work from home posit... See more

Company replied

Rated 5 out of 5 stars

Alexander was great. He went in to great detail and really showed me a lot about the website and how to maneuver it. I really felt better about starting the 14 day trial period and will be able to g... See more

Company replied

Rated 5 out of 5 stars

After months of not hearing back form potential employers I went to Flex jobs for jobs that were specific to my needs and schedule. I started receiving interview request almost right away. Made me fee... See more

Company replied


Company details

  1. Employment Consultant
  2. Human Resource Consulting

About FlexJobs - Work From Home & Remote Jobs

Written by the company

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About FlexJobs

Gain access to hand-screened remote, work from home, & flexible schedule job listings. FlexJobs makes it easier, faster, and safer to find a job that better fits your life with professional job opportunities from entry-level to executive, startup to Fortune 500, part-time to full-time - no ads, junk, or scams.

FlexJobs - Find a better way to work.

Written by the company

The Best Remote and Flexible Jobs, and a Better Way to Find Them.
FlexJobs knows that there's a ton of junk out there for job seekers looking for legitimate remote and flexible job opportunities. Whether it's the too-good-to-be-true business opportunities, endless ads, broken links, repetitive postings, or just straight-out scams... well, yes, there's a lot of junk out there. FlexJobs can change that. Our service hand screens thousands of remote jobs to bring you the largest up to date listing of legitmate and professional work at home jobs. We can make your job search experience better, easier, faster, and safer.

Contact info

4.1

Great

TrustScore 4 out of 5

7K reviews

5-star
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Rated 5 out of 5 stars

Good service

Good service! Plenty of job contacts!

8 April 2026
FlexJobs - Work From Home & Remote Jobs logo

Reply from FlexJobs - Work From Home & Remote Jobs

Hello,

Thank you for your feedback. We’re glad to see that you found our service helpful and that you were able to access plenty of job contacts. Your experience motivates us to continue providing reliable support for job seekers.

Best regards,
The FlexJobs Team.

Rated 1 out of 5 stars

Poor results

Flexjobs overpromises and underdelivers. Search filters and job posts, over the course of 7 years, delivered only one or two legitimate opportunities.

8 April 2026
FlexJobs - Work From Home & Remote Jobs logo

Reply from FlexJobs - Work From Home & Remote Jobs

Hello,

Thank you for sharing your review. We appreciate your honesty and are sorry to know that the jobs you've encountered didn't relate to your searching preferences. Your feedback is valuable and helps us improve our services.

While we ensure that all opportunities are legitimate and actively sourced, the hiring process ultimately depends on the employers. Some job postings remain open for extended periods because companies continue accepting applications until they find the right candidate. That said, our team updates listings daily to provide jobseekers with fresh and relevant opportunities.

We recommend refining your search filters and exploring our job search tips and career resources to enhance your experience. We would appreciate the opportunity to assist you, please do not hesitate to contact us at feedback@flexjobs.com.

Please visit the next link to be redirected to our blogs, where you can find articles on various job search topics. We hope you find them informative and helpful.

https://www.flexjobs.com/blog/

Thank you again for your feedback. We wish you the best in your job search and are committed to providing a safe and reliable platform.

Best regards,
Customer Service Team.

Rated 5 out of 5 stars

Agent seemed to really care

Agent seemed to really care, listened carefully, was very knowledgeable and made things right.

8 April 2026
FlexJobs - Work From Home & Remote Jobs logo

Reply from FlexJobs - Work From Home & Remote Jobs

Hello,

Thank you for your kind feedback. We’re glad to know that our agent provided attentive and knowledgeable support and helped resolve your concerns. Your experience encourages us to continue delivering caring and effective assistance.

Warm regards,
The FlexJobs Team.

Rated 5 out of 5 stars

To respect each other and good comcation

We all work together

8 April 2026
Unprompted review
FlexJobs - Work From Home & Remote Jobs logo

Reply from FlexJobs - Work From Home & Remote Jobs

Hello,

Thank you for sharing your experience. We’re pleased to see that collaboration and communication on our platform met your expectations. Your feedback motivates us to continue fostering a positive and respectful work environment.

Kind regards,
The FlexJobs Team.

Rated 5 out of 5 stars
FlexJobs - Work From Home & Remote Jobs logo

Reply from FlexJobs - Work From Home & Remote Jobs

Hello,

Thank you for your feedback. We’re delighted to see that you found the jobs on our platform trustworthy and specific. Your experience encourages us to continue providing high-quality and reliable job opportunities.

Kind regards,
The FlexJobs Team.

Rated 4 out of 5 stars

It seems that most of the jobs listed…

It seems that most of the jobs listed on their site are legitimate, but I did have difficulty actually applying for some of the jobs.

7 April 2026
FlexJobs - Work From Home & Remote Jobs logo

Reply from FlexJobs - Work From Home & Remote Jobs

Hello,

Thank you for your feedback. We’re glad to hear that you found most of the jobs on our platform legitimate. We sincerely apologize for any confusion or frustration you may have experienced with our website, please contact us at feedback@flexjobs.com so we can assist you directly.

Kind regards,
The FlexJobs Team.

Rated 4 out of 5 stars

Hundreds of various options and detail…

Hundreds of various options and detail oriented.

7 April 2026
FlexJobs - Work From Home & Remote Jobs logo

Reply from FlexJobs - Work From Home & Remote Jobs

Hello,

Thank you very much for your feedback. We are glad to hear that you appreciated the variety of opportunities and the level of detail available on the platform. Your support is greatly appreciated.

Kind regards,
The FlexJobs Team.

Rated 1 out of 5 stars

Felt a little like theft

I started looking for jobs two years ago and paid for the subscription here and not only did I not get any relevant job listing options, but any that I tried to apply to were fruitless. Most of the listings were easily duplicated on linkedin.

I tried to cancel after a year, and continued to receive notifications that "there was no longer an account attached to my email" and I couldn't log into an account either, so to my knowledge I had properly canceled....repeatedly.

TWO years of charges later and failed attempts at repeated cancelations, I finally tracked down the phone number to call and sort it out. They said there was a "typo" in my email that prevented me from canceling the account but didn't cause any issues whatsoever in their ability to pull money out of my account.

And when they finally admitted to the situation, they offered me a whopping $10 refund. I requested 12 months of refund, and they said they'd "get back to me" on whether it was approved or not. It was never approved, and I've been on the customer service merry-go-round ever since because it looks like they use a third party customer service provider of heavily accented (but kind) people who have no ability to escalate anything in any capacity, so you're stuck dealing with the gate keeper on repeat.

So they've taken hundreds of dollars out of my account without my consent, and most dictionaries would represent that as theft. I wish I could say they'll rectify the situation, but I have yet to meet someone who can. The injustice is infuriating, and I'm left with leaving a poor review that will neither help nor really impact the situation in any helpful way.

7 April 2026
Unprompted review
FlexJobs - Work From Home & Remote Jobs logo

Reply from FlexJobs - Work From Home & Remote Jobs

Hello,

We are sorry to hear that you didn't have a smooth cancellation process. We sincerely apologize for any dissatisfaction you've experienced, and would like to offer further assistance and clarification.

Please note that only accounts currently active are subject to charges. To provide you with the support you need, please look for a message from Trustpilot asking for your account information. We are fully committed to changing your opinion about us and ensuring you receive the excellent customer service we take pride in.

Best regards,
Customer Service Team.

Rated 1 out of 5 stars

Paying for a subscription to access job…

Paying for a subscription to access job listings was disappointing. Many of the postings appeared outdated or were not removed after being filled, and I rarely received responses despite applying to multiple roles. In contrast, I had far better results using LinkedIn; connecting with recruiters directly and engaging with companies that aligned with my experience led to more meaningful opportunities.

7 November 2025
Unprompted review
FlexJobs - Work From Home & Remote Jobs logo

Reply from FlexJobs - Work From Home & Remote Jobs

Hello,

Thank you for sharing your feedback. We’re sorry to see that you haven’t found any suitable job opportunities yet. Your input is important to us and helps improve our platform.

We update our database regularly to offer a wide range of opportunities, and while some roles may not be immediately available, we encourage you to check back often as new positions are added every day. We work very hard to make sure our database stays updated with current and accurate jobs posts. We guarantee that all positions on our site are hand-screened to be legitimately scam-free, and offer work flexibility.

Also, we would like to offer you some resources that might be helpful in your job search. Please visit the next link to be redirected to our blogs, where you can find articles on various job search topics. We hope you find them informative and helpful.

https://www.flexjobs.com/blog/

We appreciate your feedback and remain committed to providing a secure and reliable job search experience.

Best regards,
Customer Service Team.

Rated 1 out of 5 stars

Some sites are dangerous to open…

Some sites are dangerous to open haven’t found any jobs

31 March 2026
FlexJobs - Work From Home & Remote Jobs logo

Reply from FlexJobs - Work From Home & Remote Jobs

Hello,

Thank you for taking the time to leave us a review. We appreciate your honesty and are sorry to know that the jobs you've encountered didn't relate to your searching preferences, and have concerns about site safety. Your feedback is valuable and helps us improve our services.

We carefully hand-screen all listings to ensure they are legitimate and scam-free. Our listings are updated regularly to provide a wide variety of opportunities, and while certain roles may not be available at the moment, we encourage you to check back frequently as new posts are added daily.

Also, we would like to offer you some resources that might be helpful in your job search. Please visit the next link to be redirected to our blogs, where you can find articles on various job search topics. We hope you find them informative and helpful.

https://www.flexjobs.com/blog/

Thank you again for your feedback. We wish you the best in your job search and are committed to providing a safe and reliable platform.

Best regards,
Customer Service Team.

Rated 4 out of 5 stars

I liked that they send emails for jobs available

I liked that they send emails for available jobs

7 April 2026
FlexJobs - Work From Home & Remote Jobs logo

Reply from FlexJobs - Work From Home & Remote Jobs

Hello,

Thank you for sharing your feedback. We are pleased to hear that you found the job alert emails helpful. Our goal is to make it easier for customers to stay informed about opportunities that may match their interests.

Kind regards,
The FlexJobs Team.

Trustpilot is assessing this review in accordance with our flagging process.

Rated 1 out of 5 stars

They charged me more than they claimed…

They charged me more than they claimed and the whole program was useless.

Since they flagged this review when it was true (without allowing me time to even look at their reply) I downgraded this from two stars to one.

27 February 2026
FlexJobs - Work From Home & Remote Jobs logo

Reply from FlexJobs - Work From Home & Remote Jobs

Hello,

Thank you for taking the time to share your feedback. We understand your concerns about pricing and how important it is to feel informed and confident when using a job search service.

At FlexJobs, we offer subscription options that provide access to fully vetted remote and hybrid job listings, career resources, and tools designed to support your job search. You can choose the subscription length that best fits your needs whether it's weekly, monthly, quarterly, or yearly. For more details, you can visit our pricing page here: https://www.flexjobs.com/pricing.aspx

If anything was unclear during your experience, or if you have questions about billing, please don’t hesitate to contact our team at feedback@flexjobs.com. We're happy to help.

We appreciate your feedback, as it plays an important role in helping us improve the experience for all job seekers.

Best regards,
The FlexJobs Team.

Rated 4 out of 5 stars

The amount of positions

The amount of remote positions available

6 April 2026
FlexJobs - Work From Home & Remote Jobs logo

Reply from FlexJobs - Work From Home & Remote Jobs

Hello,

Thank you for sharing your feedback with us. We are glad to hear that you appreciated the number of remote positions available on the platform. We strive to provide a wide variety of opportunities to support different career paths and preferences.

Kind regards,
The FlexJobs Team.

Rated 5 out of 5 stars

Your representative listened well to my concerns and needs.

Your representative listened well to my concerns and needs. And he convinced me to continue my subscription. Something I was not going to do out of financial necessity. Your customer service is very straight forward and helpful. Thank you.

6 April 2026
FlexJobs - Work From Home & Remote Jobs logo

Reply from FlexJobs - Work From Home & Remote Jobs

Hello,

We are truly grateful for your feedback and thank you for sharing your experience with us. We are delighted to hear that our representative listened carefully to your concerns and needs, and that their support helped convince you to continue your subscription.

Providing straightforward and helpful customer service is our top priority, and we are pleased to know that we can find a way to support you, even when facing financial constraints. We truly value your loyalty and are glad to have you stay with us.

Best regards,
Customer Service Team.

Rated 5 out of 5 stars

Never heard back from any of my…

Never heard back from any of my applications but Flex Jobs sent me tons of options; not their fault I couldn't find a job

6 April 2026
FlexJobs - Work From Home & Remote Jobs logo

Reply from FlexJobs - Work From Home & Remote Jobs

Hello,

We are truly grateful for your feedback and thank you for sharing your experience with us. While we are sorry to hear you have not heard back from any of your applications yet, we are pleased to know that FlexJobs sent you tons of options to explore. We strive to provide a wide variety of quality listings to assist in your search, and we appreciate your understanding of the process.

We wish you the best of luck and much success in finding the right opportunity soon.

Best regards,
Customer Service Team.

Rated 5 out of 5 stars

Flex job

Great!! Opportunity’s

6 April 2026
FlexJobs - Work From Home & Remote Jobs logo

Reply from FlexJobs - Work From Home & Remote Jobs

Hello,

Thank you for sharing your positive experience with us. We are delighted to hear that you consider FlexJobs a great resource for opportunities. We wish you much success in your professional journey and all your future endeavors.

Best regards,
Customer Service Team.

Rated 5 out of 5 stars

The ability for flex jobs to help me…

The ability for flex jobs to help me achieve new success with my current position.

5 April 2026
FlexJobs - Work From Home & Remote Jobs logo

Reply from FlexJobs - Work From Home & Remote Jobs

Hello,

We are truly grateful for your feedback and thank you for sharing your experience with us. We are delighted to hear about the ability of FlexJobs to help you achieve new success with your current position. Supporting our users in reaching their professional milestones and enhancing their career growth is our main objective, and we are pleased to know our platform has contributed to your success.

Best regards,
Customer Service Team.

Rated 5 out of 5 stars

Amazing tools and jobs presented

Easy to navigate through

5 April 2026
FlexJobs - Work From Home & Remote Jobs logo

Reply from FlexJobs - Work From Home & Remote Jobs

Hello,

Thank you for sharing your experience with us. We are delighted to hear that you found our tools amazing and the job presentations helpful. Providing an intuitive platform that is easy to navigate is one of our main goals, and we are pleased to know we have met your expectations.

Best regards,
Customer Service Team.

Rated 4 out of 5 stars

Yeah

Website layout

5 April 2026
FlexJobs - Work From Home & Remote Jobs logo

Reply from FlexJobs - Work From Home & Remote Jobs

Hello,

We are truly grateful for your positive feedback. We are delighted to hear that you are satisfied with the website layout. We wish you much success in all your future endeavors.

Best regards,
Customer Service Team.

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