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Contact info
Am Kirchenwald 1, 56235, Ransbach-Baumbach, Germany
- +49 2623 6061853
- mail@flessenland.de
- www.flessenland.nl
3.8
Great
213 reviews
Asks customers to review
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Hasn’t replied to negative reviews
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I would absolutely not recommend…
I would absolutely not recommend Flateland based on my experience.
I placed an order three weeks ago and received the wrong glass jars. Since then, I have emailed, called multiple times, and submitted contact forms through their website. Despite repeatedly trying to get in touch, I have received no response and no one has returned my calls.
Because I urgently needed the jars, I ended up placing and paying for a second order for the correct ones. These were supposed to ship within two working days. It has now been over five days and I have received no shipping confirmation, no update, and no communication whatsoever.
Mistakes happen, but completely ignoring a customer for weeks while they are trying to resolve an incorrect order is unacceptable. I am now out of pocket for two orders and still don’t have the products I ordered.
Terrible customer service and an incredibly frustrating experience. I would not recommend ordering from Flateland.
17 August 2026
Good service
Good delivery time, good quality and the most important the costumer service on the phone. I got what I expected.
19 February 2026
Unprompted review
The packaging was amazing
The packaging was amazing! Everything arrived in perfect condition. The only thing I could mention as a disadvantage is that the delivery is not that fast (more than 3 days). Thankfully i wasn't on a hurry so it wasn't a big deal.
4 February 2026
Unprompted review
Good range, quality product
The bottles I ordered arrived quickly and were very well packed. I had a bit of a mix up with another order but it was resolved very quickly
15 October 2024
Unprompted review
Customer service is very helpful and…
Customer service is very helpful and responsive when I emailed about my broken products upon arrival. I'll always buy from flessenland.
14 October 2024
Unprompted review
100% recommendable
The service, shipment, price and quality of the product was excellent
13 October 2024
Unprompted review
Brilliant Customer Services
Great Quality an excellent price and shipped really quickly too!
Definitely recommended.
23 September 2024
Unprompted review
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