Advertised a pair of trainers I really wanted at a reasonable price, delivered quickly as promised, packaging was solid and made sure the trainers didn't get dinged on the way to my underground sneake... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Never had a bad experience with Flatspot so never had a reason to try out customer care. As usual the goods arrived in perfect condition and as they are Nike SB fitted perfectly. The colour is mint in... See more
Company replied
Always a pleasure shopping at Flatspot, you know what you’re getting. A seamless faultless service. I like their points system that converts to money off your next shop as well. Delivery was super qu... See more
Company replied
Flatspot offer a wide range of quality items at good prices. Their USP however and why they are my ‘go to’ people is because of their customer service. I think it’s the best I’ve come across. Finally,... See more
Company replied
Company details
Written by the company
Established in 1995, we are the leading independent online retailer for men’s contemporary fashion and streetwear. We stock a unique collection of shoes, hardware and apparel to suit a variety of styles, from durable workwear champions such as Carhartt to tech fuelled skate-ready footwear from Nike SB, Vans and Adidas. With a focus on skateboarding, we are based in the Southwest of England and regularly explore new spots within the UK and abroad - check out our tour of Cornwall and late summer trip to Barcelona - with our team Aaron Jago, Josh Harper, Matt Beer, Harry King, Reece Douglas, Steve Attfield, Charlie Reelie and Jack Gorham. Our continually updated assortment of brands range from big players to smaller skater owned independents, ensuring our offering includes the best picks from the industry alongside regular limited edition drops.
Carhartt WIP @ Flatspot
Written by the company
Contact info
United Kingdom
- 0800 8620192
- orders@flatspot.com
- www.flatspot.com
4.9
Excellent
11K reviews
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This is my 3rd time ordering of…
This is my 3rd time ordering of flatspot.
Always get my delivery fast and good quality products. Will always order from here
22 May 2026
Reply from flatspot
We're so happy to hear you consistently receive fast deliveries and quality products! Thank you for your continued support.
Always sent ASAP Always delivered on…
Always sent ASAP Always delivered on time,great shop with all the new sb's that come out,favourite shop for sneakers..
22 May 2026
Reply from flatspot
We are so happy you appreciate our quick shipping and new sneaker selection. Thank you for your wonderful feedback!
Reply from flatspot
Thank you for rating our delivery 5 stars!
Reply from flatspot
We're so glad you enjoyed our service! Your kind words mean a lot to us. Thank you for your wonderful feedback.
Reply from flatspot
We're so pleased you've been happy with our service!
Been wanting to order something from…
Been wanting to order something from this store for ages, now that I have it was brilliant and I will 100% be ordering more. Delivery was on on point and the products they sell are amazing
21 May 2026
Reply from flatspot
We are so happy to hear you enjoyed your recent order and that the delivery was on point! We truly appreciate your kind words and look forward to your next purchase.
Amazing customer service
Unfortunately there were a few faults with some trainers that I received, but Tanya was more than happy to help me out with the process of returning the trainers and sending me out a new pair! Amazing customer service🙌
Great to deal with. I will definitely be purchasing other goods from flatspot!
19 May 2026
Reply from flatspot
We are so glad we could assist you with the trainers and provide a positive resolution. We appreciate your kind words and look forward to your next purchase with us!
Reply from flatspot
Thank you for your great feedback on our service!
Always a great company to deal with
Always a great company to deal with. Fast shipping with my items safely packaged
19 May 2026
Reply from flatspot
We're so glad you consistently have a great experience with us! We appreciate your kind words about our fast shipping and safe packaging.
Reply from flatspot
We appreciate your positive feedback! We are glad you enjoyed our products, shopping, and quick delivery.
My go to for shoes
My go to for shoes, great customer service and fast dispatch times.
5 stars
19 May 2026
Reply from flatspot
We're so happy to hear you enjoy our shoes, service, and fast dispatch! Thank you for your kind words.
Reply from flatspot
We're glad you enjoyed your experience. Thank you for your positive feedback.
Reply from flatspot
We are so glad you are happy with the quick delivery and great product!
Flatsport is a breath of fresh air a…
Flatsport is a breath of fresh air a web site that actually works. The delivery was super speedy and the quality is great. I had to return my trainers for a smaller size this also was a breeze. Great job Flatsport I will be using you all the time.
19 May 2026
Reply from flatspot
We're so happy to hear you had such a positive experience with us, from speedy delivery to easy returns. We truly appreciate your kind words and loyalty!
Smooth transaction
Smooth transaction, great communication & quick delivery. What’s not to like
19 May 2026
Reply from flatspot
We're so happy you had a smooth transaction and quick delivery. Thank you for your kind words!
Reply from flatspot
We are happy to hear that you consistently receive excellent service. Thank you for your positive feedback.
All went well and delivery instructions…
All went well and delivery instructions were listened to
8 May 2026
Reply from flatspot
We are happy to hear that all went well and that our team listened to your delivery instructions.
Reply from flatspot
We're glad you enjoyed our fast delivery, product, and service!
Quick delivery package well prepared…
Quick delivery package well prepared and great products
18 May 2026
Reply from flatspot
We appreciate your positive feedback! We're glad you liked our products.
Everything at all levels was spot on
Everything at all levels was spot on - product, service, choice etc. Thank you. Would recommend
7 May 2026
Reply from flatspot
We're so glad you enjoyed everything! Thank you for your wonderful recommendation; we truly appreciate it.
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