"I was skeptical about ordering online, but the quality from Flags.com is incredible. Unlike the thin, printed versions I’ve bought elsewhere, this flag features heavy-duty stitching and beautifully... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
They had exactly what we needed (including some obscure flags) for a tribute we did to a friend. When UPS couldn’t get our package to us, they re-shipped it FedEx and it arrived on time. We appreciate... See more
I wrote a one star review just a day ago because I had not received my flags. I am happy to change my review however to a five star review because not only my flags arrived today in perfect order but... See more
Company replied
When I placd my order online, I immediately realized I had ordered the wrong size of the Ukraine flag. I called right away (after hours) & left a VM to that effect. The next day, I received a perso... See more
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Company details
About Flags.com
Written by the company
At Flags.com, we're proud to offer an unmatched selection of high-quality flags and accessories. Our dedication to customer satisfaction and passion for our products has made us a favorite among collectors, organizations, and homeowners alike. Whether you're looking for a flag to show your national pride, support your favorite team, or add a touch of elegance to your home decor, we have something for everyone.
Our collection features flags from around the world, historical flags, and all the flagpoles and accessories you need to display your flags with pride. Crafted with care, each product in our inventory is designed to stand the test of time. From the majestic American flag to the colorful banners of the United Nations, Flags.com is your one-stop shop for all your flag needs.
We value the feedback from our customers and continuously strive to improve our services based on your reviews. Our team is committed to providing a seamless shopping experience, with easy navigation and secure checkout. Plus, with our informative blog, you'll find stories, facts, and tips about everything related to flags.
Ready to explore our collection? Click below and #flyproudly!
Free Services to Make Life Easier!
Written by the company
- Half Staff Alerts via Email & SMS
- Half-staff alerts are used to symbolize that our country is in mourning. Sign up for email or SMS alerts for your area now!
- Flag Flying Holiday Calendar in Your Pocket
- We've made it easy to be prepared for the upcoming flag flying holidays with our free downloadable calendar .ics file. Download yours today!
- Veteran-Founded & Family-Owned
- Did you know Flags.com started as a family-run business in 1990? As a United States Marine, the founder of Flags.com wanted a flagpole in front of his home and discovered it was hard to find one. He and his wife decided to sell flagpoles and flags to the public.
Contact info
1395 NW 17th Ave, Suite 112B, 33445, Delray Beach, United States
- 800-858-8776
- customerservice@flags.com
- www.flags.com
4.8
Excellent
3K reviews
Replied to 93% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I never received my order #111814
10 January 2026
Reply from Flags.com
Thank you for taking the time to share your feedback. We’re truly sorry for the confusion surrounding your order and understand how frustrating it can feel. The 2026 Flag Flying Holiday Calendar is a free digital download, not a physical item. Download instructions were emailed to the address used at checkout on January 9th, and resent on January 16th and 20th.
Please check your spam or promotions folder, as digital emails can sometimes be filtered. If you still need help accessing the file, feel free to contact our support team and we’ll be happy to try to assist you again.
What great craftsmanship of flags
What great craftsmanship of flags. I received my flag. Great value!
6 January 2026
Reply from Flags.com
Thanks for the great review! We’re happy to hear you’re pleased with the quality and value of your flag. Enjoy, and thanks for choosing us!
Reply from Flags.com
Thank you so much for the 5-star review! We're glad to hear that our team was able to assist with your unique situation. Providing knowledgeable and tailored support is something we truly pride ourselves on, and it’s great to know that came through in your experience. If you ever need anything else, we’re here to help!
High quality flag
High quality flag. Love it! I replaced an older flag from the local hardware store. Well worth it.
5 January 2026
Reply from Flags.com
Thanks for sharing your experience! We’re so glad to hear you’re impressed with the quality and that it was a clear step up from your previous flag. It means a lot to know you found it well worth it. Enjoy, and thank you for choosing us!
Reply from Flags.com
Thank you for the great feedback! We’re delighted to hear you’re happy with the quality and the strong, vibrant colors. That’s exactly what we strive for. We really appreciate you taking the time to share your experience!
Google calendar download
I asked the Flags.com help desk for assistance downloading their calendar to my Google calendar. The response was fast and friendly. Now I have reminders coming to me every time there is a Flag Day. Thank you very much for your assistance.
7 January 2026
Reply from Flags.com
Thank you very much for sharing your experience! We’re so glad our help desk team could assist you quickly and make the process smooth. We truly appreciate your kind words and your support!
your follow-up with suggestion to…
your follow-up with suggestion to improve my order selection
6 January 2026
Reply from Flags.com
Thank you for your feedback! Delivering exactly what our customers expect, when they expect it, is very important to us. We appreciate your support!
no rope like in picture very flimsy…
no rope like in picture very flimsy wood was cheap and base is plastic ,very miss leading wont recommend your product ,,very disappointed
5 January 2026
Reply from Flags.com
We’re very sorry for the disappointment and appreciate you sharing your feedback. We apologize that the product did not meet your expectations.
The indoor flagpole kit is intended to include a polished oak pole, gold cord and tassel (as shown in the photos), and an unweighted base designed to be filled with sand for stability. We’re especially concerned to hear that the cord and tassel may have been missing.
Someone from our customer service team will be reaching out to you directly to help resolve this. Thank you for bringing this to our attention.
Only Flag company I use!!
Easy to order.
Arrived quickly.
Quality material.
Great service.
5 January 2026
Reply from Flags.com
Thank you so much for leaving a review! We’re thrilled to hear that everything, from the ordering process to delivery, quality, and service, hit all the marks for you. Your kind feedback truly means a lot to our team, and we appreciate you taking the time to share your experience.
The service was great fast on delivery…
The service was great fast on delivery but I was expecting the flag to with hold the wind driving around town but first day I had it on my truck I got home and the corners were already coming apart
5 January 2026
Reply from Flags.com
Thank you for your review and for the kind words about our fast delivery. We appreciate it. We’d like to clarify that the flag is not intended for use while driving at speed. As noted on our car flag product page, misuse such as driving over 15 mph or incorrect placement can cause damage. We appreciate your feedback, as it helps us better communicate proper use and product expectations.
Excellent product and very well made.
Excellent product and very well made.
We have purchased several flags in the past and are never disappointed.
5 January 2026
Reply from Flags.com
Thank you for the great review! We’re delighted to hear that you found the process quick and easy, and that your delivery arrived fast. It’s even better to know you’re happy with the product. We really appreciate your support!
The flag arrived in good time
The flag arrived in good time. The quality is as advertised. It is already on duty on my flag pole. Thank you for your service.
31 December 2025
Reply from Flags.com
Thank you for the 5-star review! We’re happy to hear everything arrived as expected and that your flag is already flying proudly. Thanks for choosing Flags.com!
I wanted a flag to fly all year
I wanted a flag to fly all year! This one was very affordable and it turns out to be better than I anticipated. The material is not flimsy and the stitching is great. I put it up New Years day and expect to see it last the entire time. My family is already asking where it's from.
24 November 2025
Reply from Flags.com
Thank you so much for your thoughtful review! We’re thrilled to hear the flag exceeded your expectations and that the quality stood out. It’s wonderful to know your family is noticing it too.
Reply from Flags.com
Thank you for your review and for choosing Flags.com. We appreciate the 4 stars and if there’s ever anything we can do to earn that extra star, feel free to reach out.
Gives the Reason
Your "Flag Flying Holidays" app is the ONLY one that gives us the reason our flag should be flown on that day just by clicking on it.
31 December 2025
Reply from Flags.com
Our goal is to make flag flying simple and meaningful, and it’s wonderful to know it’s helping you do just that!
Everything went smoothly as they…
Everything went smoothly as they communicated well with the ordering and shipping of the flags. Even the one that they back ordered came quicker than I had expected.
30 December 2025
Reply from Flags.com
Thank you for taking the time to share this! We’re glad to hear everything went smoothly and that our communication and shipping met your expectations. We truly appreciate your business and your support of Flags.com.
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